Birchbox Promo Codes

[CheekyQ]

Quote: Originally Posted by shadowcat78 /img/forum/go_quote.gif
  They took 200 points out of my account.  I had used the SFBB100 code, cancelled, then signed back up with the BB100 code.  I had 320 points total, and now only 120.  I should have 220 (without the 200 point glitch).  I sent a message to Birchbox to ask why 200 points were taken from me.


Same thing happened to me! I think they caught the glitch from SFBB100 giving everyone 200 points and took the points back. Which is fine since it said we'd only get 100 anyway. But since I only received 100 points using the BB100 code, I don't think they should've taken the 100 from that as well. I sent them an email too. If I don't get the 100 points from BB100, I want a refund on my prepaid May sub because that's false advertising. 

 

[jayeme]

Super glad I flipped all my points to gift cards already! They can't take those away, can they? I hope not.

 

[linda37027]

Thinking about doing an order and I am not the right month for any of the anniversary codes. Are there any other 20% off codes out there that are working?

 

[ashleylind]

I also had 200 points take out of mine, which I don't understand.

I'm rather bummed they took away all the points. I know it's in their right to do, but still.

 

[Jeaniney]

I was looking for a reason to cancel my month-to-month sub and not even addressing the issue via email may be it. One of the reasons I loved BB is for their great customer service. Now they're just another regular old sub box. (admittedly melodramatic, but that's what I'm thinking!)

Quote: Originally Posted by jayeme /img/forum/go_quote.gif
  Super glad I flipped all my points to gift cards already! They can't take those away, can they? I hope not.

I've seen a couple people post negative point numbers! I hope that doesn't happen to you. It was obviously a mistake THEY made!

 

[casey anne]

LOL, so I have -84 points and now do NOT have the option to cancel that account. Coincidence? 

 

[CheekyQ]

Quote: Originally Posted by ashleylind /img/forum/go_quote.gif
  I also had 200 points take out of mine, which I don't understand.

I'm rather bummed they took away all the points. I know it's in their right to do, but still.

I ended up calling because I was so mad. (I never call---usually just email). And they gave me the 100 points from the BB100 back immediately.  I understand that they only wanted people to get 100 points from SFBB100, but I think they should own up to their mistake and make sure it doesn't happen again. It's their fault, not ours. They're always so frivolous with the points anyway, giving points for any ol' reason.

 

[jennm149]

They haven't gotten around to taking another 100 points away from me -- I wonder if they are going back and taking away the points from the USWeekly glitch, too.

A lot of the little things they've been doing lately -- changing shippers, CS not being as responsive as it was, taking points away that were given because of their mistakes ... makes me wonder if they are looking to raise more money or sell the business.

 

[CheekyQ]

Quote: Originally Posted by casey anne /img/forum/go_quote.gif
  LOL, so I have -84 points and now do NOT have the option to cancel that account. Coincidence? 

I just noticed I lost the option to cancel my account as well. WHAT? Can they force us to keep it for another month? Especially since they took the points back anyway? I'll probably just try to cancel by phone if that isn't fixed. I've already prepaid for May anyway. Hopefully they don't charge me again for May because I'm sure this is going to mess up their system.

 

[shadowcat78]

Quote: Originally Posted by casey anne /img/forum/go_quote.gif
  LOL, so I have -84 points and now do NOT have the option to cancel that account. Coincidence? 
My point balance isn't negative, but I also don't see the link to cancel my account either.

 

[CuriouslyAmanda]

Totally weird; I just checked both accounts and my points are still there. But I didn't use the codes when they were doubling either. I just used SFBB100 once to get my second account started. (And then converted those points to a gift card.)

 

[Jeaniney]

Quote: Originally Posted by casey anne /img/forum/go_quote.gif
  LOL, so I have -84 points and now do NOT have the option to cancel that account. Coincidence? 
Quote: Originally Posted by CheekyQ /img/forum/go_quote.gif
 
I just noticed I lost the option to cancel my account as well. WHAT? Can they force us to keep it for another month? Especially since they took the points back anyway? I'll probably just try to cancel by phone if that isn't fixed. I've already prepaid for May anyway. Hopefully they don't charge me again for May because I'm sure this is going to mess up their system.

I still had the option to cancel and I did. For the reason why, I cited "other service issue" and told them they randomly took away points from me and I don't do business with untrustworthy companies. 

Maybe the direct link will work? https://www.birchbox.com/shop/subscriptions/index/cancel/sub/women/

 

[deactivateduser232015]

I you already subbed for the next month to get the code, you probably can't cancel until it's that month and you've gotten the box... But I think the direct link also works.

 

[shadowcat78]

Quote: Originally Posted by Jeaniney /img/forum/go_quote.gif
 
I still had the option to cancel and I did. For the reason why, I cited "other service issue" and told them they randomly took away points from me and I don't do business with untrustworthy companies. 

Maybe the direct link will work? https://www.birchbox.com/shop/subscriptions/index/cancel/sub/women/
Yes, that works, thanks!

 

[jenniferrose]

Quote: Originally Posted by ashleylind /img/forum/go_quote.gif
  I also had 200 points take out of mine, which I don't understand.

I'm rather bummed they took away all the points. I know it's in their right to do, but still.

I think my biggest disappointment is that BB didn't send out emails to those they took points away from. I very much dislike when companies don't communicate. If I didn't read MUT I would be so confused!

 

[CheekyQ]

Quote:
Originally Posted by Kyuu /img/forum/go_quote.gif
  I you already subbed for the next month to get the code, you probably can't cancel until it's that month and you've gotten the box... But I think the direct link also works.
You might be right! I've never prepaid for the next month before, so I've never known the cancel button to disappear. I'll check again next month.

Quote:

Originally Posted by Jeaniney /img/forum/go_quote.gif
 
I still had the option to cancel and I did. For the reason why, I cited "other service issue" and told them they randomly took away points from me and I don't do business with untrustworthy companies. 

Maybe the direct link will work? https://www.birchbox.com/shop/subscriptions/index/cancel/sub/women/
Thanks for the link! It does take me to the cancel page. I think I'll wait until I get the May box before I cancel so I can do the reviews without having to look the items up. Plus, I had emailed BB about the points being taken out so I don't want to cancel just yet in case it causes confusion. :/ Oh, Birchbox, why do you make everything so complicated?

 

[MissJexie]

I know that some of us (including myself) may have taken advantage of a glitch, but I think it's kind of shady of them to just deduct the point and not say anything about it. They could have:

A: Sent an e-mail that said anyone that used the code was accidentally given too many points

B: Allowed people to keep the points because it was their error.

Option B should have happened because some people already used their points for gift cards, purchases etc, so how is it fair to only take them back from certain people? Not cool, Birchbox. Not cool.

 

[MissJexie]

On my main account, I had only 40 points left. They took 200 points out, and then put 100 points back in, and now I have 100 points...uh...what?!

My other two accounts they removed 100 points from each. /emoticons/[email protected] 2x" width="20" height="20" />

 

[cari12]

I have -100 on the two accounts I reactivated. I'd already flipped them around for giftcards. I know I took advantage of the glitch so I'm not going to say anything, it's shady they deducted it out but it also wasn't supposed to be a 200 point bonus. I'll just consider it an advance loan on points I guess /emoticons/[email protected] 2x" width="20" height="20" /> 

 

[MissJexie]

Quote: Originally Posted by cari12 /img/forum/go_quote.gif
  I have -100 on the two accounts I reactivated. I'd already flipped them around for giftcards. I know I took advantage of the glitch so I'm not going to say anything, it's shady they deducted it out but it also wasn't supposed to be a 200 point bonus. I'll just consider it an advance loan on points I guess /emoticons/[email protected] 2x" width="20" height="20" /> 
It's the shadiest because this exact type of glitch has happened in the past, and they've allowed people to keep the points because it was their error.