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Hey girls I got a question: The yearly99 promo code was get 99 points for spending 99 for the year upgrade plus 100 promo points?
Birchbox Promo Codes
- Thread starter zadidoll
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kawaiiwoofs
Glasses.
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It was just 99 points. Nothing extra. Join110annual was 110 points for spending the money and an extra 110.
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Ah okay! Thank you 
/emoticons/[email protected] 2x" width="20" height="20" /> I upgraded plus added a two pick sample during the weekend and gave me the option of 2nd shipping. Have yet to recursive shipping notification or anything /emoticons/[email protected] 2x" width="20" height="20" />
/emoticons/[email protected] 2x" width="20" height="20" /> I upgraded plus added a two pick sample during the weekend and gave me the option of 2nd shipping. Have yet to recursive shipping notification or anything /emoticons/[email protected] 2x" width="20" height="20" />
tacehtpuekam
Malicious Meanie Pants
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I ordered a pick two with my order on Friday & it's backordered. Only found out because I emailed them!Ah okay! Thank you
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Ah thank you!! The only time I use upgrade the items are back ordered lol
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Quote: Originally Posted by skylola123 /img/forum/go_quote.gif
Hey girls I got a question:
The yearly99 promo code was get 99 points for spending 99 for the year upgrade plus 100 promo points?
It was just 99 points and 10% off the price of a yearly sub making the sub $99. I'm pretty sure that code expired last night though.
Hey girls I got a question:
The yearly99 promo code was get 99 points for spending 99 for the year upgrade plus 100 promo points?
It was just 99 points and 10% off the price of a yearly sub making the sub $99. I'm pretty sure that code expired last night though.
LethalLesal
Tattooed Martha Stewart
Quote: Originally Posted by kawaiimeows /img/forum/go_quote.gif
If you're talking about the follow up email I sent to birchbox (that wasn't what was quoted) I just mentioned I thought it was misleading because I had the points for six days before they did anything, and thanked them for letting me know what was up, and then she just credited them back and said sorry for the trouble.
Honestly, I wouldn't even have cared if I got the points back or not, I'm just all about companies fixing glitches immediately if they're serious about them.
I just emailed them because I really don't think it's fair, and now I won't get the 100 extra points for reviewing my items (they didn't take a full 100, just about 30-40 or so), but I'll probably get the same rep who has always blown me off instead of the ones that have given you guys your points back.
If you're talking about the follow up email I sent to birchbox (that wasn't what was quoted) I just mentioned I thought it was misleading because I had the points for six days before they did anything, and thanked them for letting me know what was up, and then she just credited them back and said sorry for the trouble.
Honestly, I wouldn't even have cared if I got the points back or not, I'm just all about companies fixing glitches immediately if they're serious about them.
I just emailed them because I really don't think it's fair, and now I won't get the 100 extra points for reviewing my items (they didn't take a full 100, just about 30-40 or so), but I'll probably get the same rep who has always blown me off instead of the ones that have given you guys your points back.
LethalLesal
Tattooed Martha Stewart
Quote: Originally Posted by allistra44 /img/forum/go_quote.gif
I ordered a pick two with my order on Friday & it's backordered. Only found out because I emailed them!
The pick two was back ordered? How strange, especially since they're a SAMPLE company I was just about to ask if anyone knew how long they've been out of stock this time for. I kind of want to wait to order the Yogini until it goes back in stock, but the Yogini just also went back in stock. The conundrum!
I ordered a pick two with my order on Friday & it's backordered. Only found out because I emailed them!
The pick two was back ordered? How strange, especially since they're a SAMPLE company I was just about to ask if anyone knew how long they've been out of stock this time for. I kind of want to wait to order the Yogini until it goes back in stock, but the Yogini just also went back in stock. The conundrum!
Quote: Originally Posted by LethalLesal /img/forum/go_quote.gif
I just emailed them because I really don't think it's fair, and now I won't get the 100 extra points for reviewing my items (they didn't take a full 100, just about 30-40 or so), but I'll probably get the same rep who has always blown me off instead of the ones that have given you guys your points back.
Ugh I've emailed them twice about the account that had the "-100 Upload Error" posted to it twice. No response. I think I had like 32 points on there so it's not a huge deal, but why did they deduct points from me twice and why are they giving some people their points back and giving others the run around? I'm also kind of paranoid that they'll give me the points for reviewing my box items and then come take them away later to repay that "debt".
I just emailed them because I really don't think it's fair, and now I won't get the 100 extra points for reviewing my items (they didn't take a full 100, just about 30-40 or so), but I'll probably get the same rep who has always blown me off instead of the ones that have given you guys your points back.
Ugh I've emailed them twice about the account that had the "-100 Upload Error" posted to it twice. No response. I think I had like 32 points on there so it's not a huge deal, but why did they deduct points from me twice and why are they giving some people their points back and giving others the run around? I'm also kind of paranoid that they'll give me the points for reviewing my box items and then come take them away later to repay that "debt".
kawaiiwoofs
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I emailed them and got 100 points back. I decided I'm only gonna email them on one account and not my other two and just let it be, I guess. It seems wrong for me to re-take advantage of the situation. I think the email is kinda weird since I didn't subscribe to a yearly sub so I'm not sure what she's referring to lol. Oh well. Time to place an order! Hi Jessica, Thanks for being in touch and so sorry for the trouble! Our system added 200 points to your account instead of the 100 promised by the promotion you used on your order. The points were deducted to correct the system error, but we certainly did not deduct any points that you earned. The price of the $110 subscription was brought down to $99, earning you two free boxes, as well as an additional 100 points, not 200. You should only have received 100 extra points, not 200. However, for all of the confusion this has caused, I have would love to issue the 100 points back into your account. I will definitely pass your feedback along to the appropriate teams as well. Please let me know if you have other questions or concerns. For further assistance, you can also give us a call at 877-487-7272 (M-F 9a-9p EST) and we'd be happy to help. Have a great day! Kara Discovery Specialist
elizabethrose
Elizabeth
Quote: Originally Posted by ScoutSays /img/forum/go_quote.gif
Ugh the grammar of these reps drives me crazy!!!
I'm glad I'm not the only one who saw this- but, hey, at least you know it isn't a canned response!
Ugh the grammar of these reps drives me crazy!!!
I'm glad I'm not the only one who saw this- but, hey, at least you know it isn't a canned response!
I finally got a response today from Birchbox. They credited 100 points back to my account, saying it was an error on their part.
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I haven't used mobile20, but it's not working for me. Does it only work sometimes? Do you actually have to order from an Iphone? Thanks!
I also just got a reply today. I had used the points before they deducted them and only had 32 points on my account. They tried to deduct the points twice because it didn't work the first time (uh what?). They gave me back the 12 points I earned on an order so I only lost 20 in the end. I didn't even want them to credit the points back but I guess I'll take it. Their response to this is super weird.
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Ugh. Now the mystery 2 pack is back, but the item I wanted has a 404 error page. Maybe a full-size order isn't in the cards this month.
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Quote: Originally Posted by usofjessamerica /img/forum/go_quote.gif
I emailed them and got 100 points back. I decided I'm only gonna email them on one account and not my other two and just let it be, I guess. It seems wrong for me to re-take advantage of the situation.
I think the email is kinda weird since I didn't subscribe to a yearly sub so I'm not sure what she's referring to lol. Oh well. Time to place an order!
Hi Jessica,
Thanks for being in touch and so sorry for the trouble!
Our system added 200 points to your account instead of the 100 promised by the promotion you used on your order. The points were deducted to correct the system error, but we certainly did not deduct any points that you earned.
The price of the $110 subscription was brought down to $99, earning you two free boxes, as well as an additional 100 points, not 200. You should only have received 100 extra points, not 200.
However, for all of the confusion this has caused, I have would love to issue the 100 points back into your account. I will definitely pass your feedback along to the appropriate teams as well.
Please let me know if you have other questions or concerns. For further assistance, you can also give us a call at 877-487-7272 (M-F 9a-9p EST) and we'd be happy to help.
Have a great day!
Kara
Discovery Specialist
Quote: Originally Posted by elizabethrose /img/forum/go_quote.gif
I'm glad I'm not the only one who saw this- but, hey, at least you know it isn't a canned response!
Actually, hilariously, I got the exact same email from the rep Kara, weird reference to annual despite not being annual and "I have would love to issue" mistake and all. Too funny!
I emailed them and got 100 points back. I decided I'm only gonna email them on one account and not my other two and just let it be, I guess. It seems wrong for me to re-take advantage of the situation.
I think the email is kinda weird since I didn't subscribe to a yearly sub so I'm not sure what she's referring to lol. Oh well. Time to place an order!
Hi Jessica,
Thanks for being in touch and so sorry for the trouble!
Our system added 200 points to your account instead of the 100 promised by the promotion you used on your order. The points were deducted to correct the system error, but we certainly did not deduct any points that you earned.
The price of the $110 subscription was brought down to $99, earning you two free boxes, as well as an additional 100 points, not 200. You should only have received 100 extra points, not 200.
However, for all of the confusion this has caused, I have would love to issue the 100 points back into your account. I will definitely pass your feedback along to the appropriate teams as well.
Please let me know if you have other questions or concerns. For further assistance, you can also give us a call at 877-487-7272 (M-F 9a-9p EST) and we'd be happy to help.
Have a great day!
Kara
Discovery Specialist
Quote: Originally Posted by elizabethrose /img/forum/go_quote.gif
I'm glad I'm not the only one who saw this- but, hey, at least you know it isn't a canned response!
Actually, hilariously, I got the exact same email from the rep Kara, weird reference to annual despite not being annual and "I have would love to issue" mistake and all. Too funny!
Quote: Originally Posted by Brianna448 /img/forum/go_quote.gif
I haven't used mobile20, but it's not working for me. Does it only work sometimes? Do you actually have to order from an Iphone? Thanks!
i think it only works for minimum $50 order.?
I haven't used mobile20, but it's not working for me. Does it only work sometimes? Do you actually have to order from an Iphone? Thanks!
i think it only works for minimum $50 order.?
jayeme
"There's no substitute for glitter!&q
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Can someone still awake help me decide? Mobile20 is working for me (I think it's on orders over $35, actually), mystery pick 2s are in stock, and I want to spend my gift cards. I am either going to get stila stay all day liquid lipstick in aria and thebalm downboy blush - two things I know I'll love - or thebalm meet matte nude set with the primer -I don't know about the primer, but I love matte eyeshadows! Anyone want to chime in in favor of one of these?? I keep waffling back and forth!
