Birchbox October 2012

[tinkerbll695]

Originally Posted by queenofperil /img/forum/go_quote.gif





I can immediately see two things wrong with this, Katia. First off, it's a Daft Punk quote, not Kanye. Also, it's "harder." This just bugged me.

AHHHH that's what I thought too! I hate when people think that lyric is a Kanye West original.

 

[tinkerbll695]

Originally Posted by iluvteffy /img/forum/go_quote.gif

I don't buy that they are out of inventory blah blah blah, for the simple fact that there are SO MANY recurring samples that have been showing up in boxes month after month after month. I promise all these samples will still be around in the Nov, Dec, and Jan boxes.

What I think is the issue is they have had SO many missing boxes, destroyed/tampered with boxes, and have to re-issue so many that in stead of spending time re-issuing all these boxes so close to Nov. they rather credit you with a free box and focus on the Nov boxes which is right around the corner.

Well, to be fair to BB they actually might be out of inventory to send out as samples for this month. Recurring samples doesn't mean that BB has a huge stockpile of those samples sitting around in their warehouse, companies probably sends more samples to BB as they produce more.

 

[Moonittude]

Originally Posted by tinkerbll695 /img/forum/go_quote.gif


AHHHH that's what I thought too! I hate when people think that lyric is a Kanye West original.

Yes. I am not a music snob, but have some taste, people. lol

 

[zadidoll]

LOL

 

[Snow24]

Originally Posted by Meshybelle /img/forum/go_quote.gif

Here is the e-mail I recieved from BB yesterday in response to my missing box. I'm not mad, at least they addressed the problem. I just took my name and e-mail address out of it.


 I'm so sorry your info hasn't updated and for your missing Birchbox. It is our policy for us to reship your Birchbox if it does not arrive to you, but unfortunately we are out of inventory at this time.

We want to ensure that you receive a box for each $10 that you spend. To guarantee this I have waived next month's charge to make up for your missing Birchbox this month!

If you have any questions, please don't hesitate to give us a call toll free at 877-487-7272.

I received the same email from them. But this was not until I emailed them 4 times asking about my box.

They charged me for my box on the 1st. I waited for a shipping notice, and never received one. On the 12th I sent an email asking about my box. Then sent another on the 16th. On the 18th they reply back saying that they are sorry the  box must have been lost and they are shipping me out a new one.

So I wait for a shipping notice...none. I emailed them again twice...and have now received this same response.

I am beyond mad with Birchbox...this is complete bull.

 

[Meshybelle]

Originally Posted by Snow24 /img/forum/go_quote.gif

I received the same email from them. But this was not until I emailed them 4 times asking about my box.

They charged me for my box on the 1st. I waited for a shipping noticed, and never received on. On the 12th I sent and email asking about my box. Then sent another on the 16th. On the 18th they reply back saying sorry they were must box must have been lost and they are shipping me out a new one.

So I wait for a shipping notice...none. I emailed them again twice...and have now received this same response.

I am beyond mad with Birchbox...this is complete bull.

Yup!! Almost the same exact thing with me.

 

[quene8106]

Originally Posted by Snow24 /img/forum/go_quote.gif

I received the same email from them. But this was not until I emailed them 4 times asking about my box.

They charged me for my box on the 1st. I waited for a shipping notice, and never received one. On the 12th I sent an email asking about my box. Then sent another on the 16th. On the 18th they reply back saying that they are sorry the  box must have been lost and they are shipping me out a new one.

So I wait for a shipping notice...none. I emailed them again twice...and have now received this same response.

I am beyond mad with Birchbox...this is complete bull.

it makes me wonder where these "lost" boxes went. #unsolvedmystery

 

[KatiebuglovesBB]

Originally Posted by tinkerbll695 /img/forum/go_quote.gif


AHHHH that's what I thought too! I hate when people think that lyric is a Kanye West original.

I'm waiting for people to start thinking "Lost in the world" is his original too... most of that song is Justin Vernon's. I know they collab-ed, but it's a shame most will think it's all or mostly Kanye's original work.

 

[Jenna1006]

Here is the e-mail I recieved from BB yesterday in response to my missing box. I'm not mad, at least they addressed the problem. I just took my name and e-mail address out of it.

Spoiler: Warning: Spoiler!

 I'm so sorry your info hasn't updated and for your missing Birchbox. It is our policy for us to reship your Birchbox if it does not arrive to you, but unfortunately we are out of inventory at this time. We want to ensure that you receive a box for each $10 that you spend. To guarantee this I have waived next month's charge to make up for your missing Birchbox this month! If you have any questions, please don't hesitate to give us a call toll free at 877-487-7272.

Spoiler: Warning: Spoiler!

Spoiler: Warning: Spoiler!

They sent me the same exact email. Which upsets me, ofcourse the fee will be waived for next month we paid for something and did not receive it. They are not doing anything special for me.

 

[queenofperil]

Got this email. 

Quote: I do see that a replacement is on the way - we confirmed with our warehouse that it will be out the door this week. I'm so sorry about this. Rest assured that you will not be charged next month on behalf of this inconvenience.

Goddammit. They're still not answering my question. Why was I told that they're sold out of my box and I wouldn't be getting it if this is the case? This is getting ridiculous. Quit trying to buy me off with a free month.

 

[hindsighting]

I was most excited for the essie polish I got, but it's going on really streaky and the color (power clutch) is more blah than I thought it would be /emoticons/[email protected] 2x" width="20" height="20" />
 

 

[doziedoz]

It seems like I have been getting a lot of emails from BB asking me to "review this product" or that product.  feels like an awful lot of reaching out on their part this month, and I noticed a "free" gift with a $50. purchase on their fb page.  Could they be trying to play nicey nice with customers now since their customer service has been abominable and subscribers are dropping like flies?  I have felt the last few boxes were meh.  I have a year sub, so I am stuck.  Its not super exciting to get them anymore, and infuriating when they are late.  Liking Ipsy though.  More fun.

Oh-and the funny thing was they said to not write any complaints about cs when you reviewed the products.   Whats going on there-LOL

 

[mega789]

Hey everyone I haven't chatted here in a bit. I was wondering if anyone had any issues with the SPROUT lip balm.

I used it once, but when I went to use it again a few days later it had some white spotted moldy looking growth on it. Not to sound gross! It's not me. I have been using other glosses and balms with no issues at all. So, I was wondering if anyone else has an issue like this?

 

[KatiebuglovesBB]

Originally Posted by mega789 /img/forum/go_quote.gif

Hey everyone I haven't chatted here in a bit. I was wondering if anyone had any issues with the SPROUT lip balm.

I used it once, but when I went to use it again a few days later it had some white spotted moldy looking growth on it. Not to sound gross! It's not me. I have been using other glosses and balms with no issues at all. So, I was wondering if anyone else has an issue like this?

Ew! I am no help, but it sounds like that's why the brand is called SPROUT (har har har)

Sorry to make light of your awful situation, that is disgusting!

 

[Meshybelle]

Originally Posted by quene8106 /img/forum/go_quote.gif

it makes me wonder where these "lost" boxes went. #unsolvedmystery

lol

 

[mega789]

Originally Posted by KatiebuglovesBB /img/forum/go_quote.gif


Ew! I am no help, but it sounds like that's why the brand is called SPROUT (har har har)

Sorry to make light of your awful situation, that is disgusting!

Haha that's too funny!

Yeah it says All-Natural, so maybe it's too natural I dunno. I wish I could find an expiration on it or somethin.

 

[Meshybelle]

I don't know what is going on over at BB, but they better step up their game and watch their backs, because it looks like, Ipsy/MyGlam is going to blow them out of the water!

 

[KatiebuglovesBB]

Originally Posted by mega789 /img/forum/go_quote.gif



Haha that's too funny!

Yeah it says All-Natural, so maybe it's too natural I dunno. I wish I could find an expiration on it or somethin.

 Maybe with it being all natural, there are no preservatives in it, but this particular "flavor" really needed preservatives? That's just very gross to go use your sample, that goes on your MOUTH no less, and something has sprouted on it!! (pun intended)

you should email BB immediately, and maybe even sprout to make sure that shipment wasn't contaminated or expired, etc.

Befinegate all over again? Ladies: CHECK YOUR SPROUTS!!!

 

[quene8106]

Originally Posted by KatiebuglovesBB /img/forum/go_quote.gif


 Maybe with it being all natural, there are no preservatives in it, but this particular "flavor" really needed preservatives? That's just very gross to go use your sample, that goes on your MOUTH no less, and something has sprouted on it!! (pun intended)

you should email BB immediately, and maybe even sprout to make sure that shipment wasn't contaminated or expired, etc.

Befinegate all over again? Ladies: CHECK YOUR SPROUTS!!!

oh no. not sproutgate. this month totally blows for bb. shippinggate, goopgate and now this. lovely.

 

[queenofperil]

FINALLY. AN ANSWER! 

Quote: I know this has been really confusing and I'm so sorry! I think Sarah wasn't aware that you already had a replacement that was placed on the 15th of the month. At this time, we are now out of stock of your original Birchbox type. Since your replacement was issued on the 15th, it has been reserved and is shipping out this week as I mentioned. Don't worry! /emoticons/[email protected] 2x" width="20" height="20" />

I have no idea what this means for the rest of the subscribers who are supposed to be getting replacement boxes, though. I almost wish they really didn't have one to send me so I could get a different replacement box. I see those damn Eyeko liners, Birchbox. I know you have them. -_- /emoticons/[email protected] 2x" width="20" height="20" />