Birchbox October 2012

[zadidoll]

You're human. It happens. Let's move on, shall we?

 

[AuntOly]

I can immediately see two things wrong with this, Katia. First off, it's a Daft Punk quote, not Kanye. Also, it's "harder." This just bugged me.

I was shocked at the sizes if the samples they were showing as examples to the reporter in the video. They looked like full size items.

 

[PeridotCricket]

Zaidoll suggested I post this article and video about Birchbox here. It seemed a bit deceptive. Would love to hear your thoughts. http://smallbusiness.foxbusiness.com/entrepreneurs/2012/04/12/brains-behind-beauty-startup-birchbox/'>http://smallbusiness.foxbusiness.com/entrepreneurs/2012/04/12/brains-behind-beauty-startup-birchbox/ http://smallbusiness.foxbusiness.com/entrepreneurs/2012/04/12/brains-behind-beauty-startup-birchbox/

Dishonest: Near the top of the article, it says they choose 4 to 5 cosmetics. Clearly a Lie. Sketchy: "Around $10 a month". Isn't it exactly $10 a month? Also: Offers all products from that months box in the shop? I am not entirely sure they do. This article basically made me sad. Their failure is not an option mentality is not what I envisioned from such a customer-driven company. But saying they would not fail because they care about their customers and value their opinions would be a lie, too.

 

[PeridotCricket]

I don't see why there won't be the 2 for $10 sample packs (or free with a full sized October item order). It'll probably show up by the end of the week.

If they're out of October Birchboxes, which is the rumor, they have to be out of the contents of them. That means they don't have the samples available to sell.

I would be laughing right now if I wasn't so tcked off at Birchbox. As of right now, I am 100% sure they will have the 2 for $10 packs. Didn't they do this before? They said, "We ran out." Then the samples they ran out of showed up in the 2 for $10. Someone please tell me I'm wrong. I do want to like Birchbox, but I'm kinda fed up with their messed up idea of customer service.

 

[gypsiemagic]

Originally Posted by peridotcricket /img/forum/go_quote.gif

Dishonest: Near the top of the article, it says they choose 4 to 5 cosmetics. Clearly a Lie.

Sketchy: "Around $10 a month". Isn't it exactly $10 a month?

Also: Offers all products from that months box in the shop?

I am not entirely sure they do.

This article basically made me sad. Their failure is not an option mentality is not what I envisioned from such a customer-driven company. But saying they would not fail because they care about their customers and value their opinions would be a lie, too.

Failure is not an option is the mentality all start-up's have to have. If you don't believe that in a few years your company will have a billion users, then you shouldn't be working on the start up in the first place. There is a lot of money in the pockets of VC's, Angels and other investment vehicles for companies out there, so getting 500k dollars is not very difficult, but the team makes the success, and the girls are in a ruthless male dominated sphere, so I applaud their ruthlessness. 

We need more women founders, and they are doing a great job.

 

[OiiO]

Thanks for the heads up, I was exactly 10 pts short before I could cash in my pts for a gift sub /emoticons/[email protected] 2x" width="20" height="20" />

Originally Posted by queenofperil /img/forum/go_quote.gif

The points from the Tristan Prettyman review just showed up on my account, if anyone cares to check theirs and see if they got their points from that as well.

 

[gypsiemagic]

Originally Posted by MollyC2153 /img/forum/go_quote.gif

YES! Thank you. 

With so many other words in the english language, there's no reason to use a word that denigrates people with intellectual disabilities...

the very nature of incendiary language implies that there is some sort of negative association that is to be drawn from the word, retard is not alone in this category. 

stupid, lame, gay, retard, idiot, dimwit, dunce, on and on and on. I don't really see the point in editing something like that, while you may regard it as a horrible crime to use that word because it is something you are passionate about, you can't expect everybody to share your same sentiments. (although it is a bit of a childish phrase in my opinion, but i'll be the first to admit I still use it on rare occasions, much less so than in high school, where thanks to Borat and the Hangover it was pretty prevalent) 

I respect your opinion on the matter, but I also prefer to not get so nitpicky on other peoples language choices. Some of us swear like sailors, some were indoctrinated by rap music in their formative years (me and me respectively) and while growing up has certainly changed my vocabulary, it's still quite colorful. I ignore it like I ignore Republican dogma/propaganda, and hope they will go away.

I did read this awesome response about the Ann Coulter/Obama retard business, where it's a national stage, and I do expect professionalism and decorum you would use in any professional setting. 

http://specialolympicsblog.wordpress.com/2012/10/23/an-open-letter-to-ann-coulter/

 

[Meshybelle]

Here is the e-mail I recieved from BB yesterday in response to my missing box. I'm not mad, at least they addressed the problem. I just took my name and e-mail address out of it.

 I'm so sorry your info hasn't updated and for your missing Birchbox. It is our policy for us to reship your Birchbox if it does not arrive to you, but unfortunately we are out of inventory at this time.

We want to ensure that you receive a box for each $10 that you spend. To guarantee this I have waived next month's charge to make up for your missing Birchbox this month!

If you have any questions, please don't hesitate to give us a call toll free at 877-487-7272.

 

[CourtneyB]

Originally Posted by peridotcricket /img/forum/go_quote.gif

Dishonest: Near the top of the article, it says they choose 4 to 5 cosmetics. Clearly a Lie.

Sketchy: "Around $10 a month". Isn't it exactly $10 a month?

Also: Offers all products from that months box in the shop?

I am not entirely sure they do.

This article basically made me sad. Their failure is not an option mentality is not what I envisioned from such a customer-driven company. But saying they would not fail because they care about their customers and value their opinions would be a lie, too.

Some of that is the writer of the article. Trust me, as someone in the journalism and PR business, I can tell you that a lot can get lost in translation between an interview and a reporter writing the story. Take the "Around $10 a month" thing. That really seems like the writer's choice of wording, probably because they didn't write down the specifics and wanted to cover their butt to make sure it was still factual. I've done something like that before.

...I usually get four to five cosmetics. Cosmetics would include skin care and stuff, right?

 

[iluvteffy]

I don't buy that they are out of inventory blah blah blah, for the simple fact that there are SO MANY recurring samples that have been showing up in boxes month after month after month. I promise all these samples will still be around in the Nov, Dec, and Jan boxes.

What I think is the issue is they have had SO many missing boxes, destroyed/tampered with boxes, and have to re-issue so many that in stead of spending time re-issuing all these boxes so close to Nov. they rather credit you with a free box and focus on the Nov boxes which is right around the corner.

 

[Cathie]

Originally Posted by queenofperil /img/forum/go_quote.gif

The points from the Tristan Prettyman review just showed up on my account, if anyone cares to check theirs and see if they got their points from that as well.

Nope...mine still arent in there,guess I should email them. Maybe I will get a response by new years.

 

[deactivateduser232015]

For anyone interested... Essie is on Beyond the Rack (http://beyondtherack.com/event/showcase/29513 not a referral link, etc). I'm mostly mentioning it because some of the colors supposedly in this month's bag are in the event: Carry On and Power Clutch.

They're $5 each + shipping which isn't a great deal tbh, but I think if you just join and enter invitation code "RETAILMENOT10" you get $10 in credit, which means you'd only have to pay for shipping... and that is a good deal /emoticons/[email protected] 2x" width="20" height="20" />

 

[katie danielle]

Originally Posted by Meshybelle /img/forum/go_quote.gif
Here is the e-mail I recieved from BB yesterday in response to my missing box. I'm not mad, at least they addressed the problem. I just took my name and e-mail address out of it.

I'm so sorry your info hasn't updated and for your missing Birchbox. It is our policy for us to reship your Birchbox if it does not arrive to you, but unfortunately we are out of inventory at this time.

We want to ensure that you receive a box for each $10 that you spend. To guarantee this I have waived next month's charge to make up for your missing Birchbox this month!

If you have any questions, please don't hesitate to give us a call toll free at 877-487-7272.

This is bullshit. Basically they're telling you they will charge you the $10 for your box, but you'll receive it whenever they feel like sending it, which in this case is a month late. So you're not getting anything from them to compensate for their mistake. Waiving next month's charge does not make up for a missing box this month, why don't they understand that?

 

[katie danielle]

Originally Posted by queenofperil /img/forum/go_quote.gif
I can immediately see two things wrong with this, Katia. First off, it's a Daft Punk quote, not Kanye. Also, it's "harder." This just bugged me.

Haha, my thoughts exactly.

 

[Meshybelle]

Originally Posted by katie danielle /img/forum/go_quote.gif

This is bullshit. Basically they're telling you they will charge you the $10 for your box, but you'll receive it whenever they feel like sending it, which in this case is a month late. So you're not getting anything from them to compensate for their mistake. Waiving next month's charge does not make up for a missing box this month, why don't they understand that?

I agree it does suck. But I am tired of going back and forth about this box with them, so I'll just let it be. I will see what happens next month as far as shipping, samples, and sample sizes and make the desicion if I want to stay with them or not. You know, the thing is, they really don't care if you cancel or are unhappy. They figure there is always someone more than willing to take your place.

 

[DragonChick]

Originally Posted by Meshybelle /img/forum/go_quote.gif

Here is the e-mail I recieved from BB yesterday in response to my missing box. I'm not mad, at least they addressed the problem. I just took my name and e-mail address out of it.


 I'm so sorry your info hasn't updated and for your missing Birchbox. It is our policy for us to reship your Birchbox if it does not arrive to you, but unfortunately we are out of inventory at this time.

We want to ensure that you receive a box for each $10 that you spend. To guarantee this I have waived next month's charge to make up for your missing Birchbox this month!

If you have any questions, please don't hesitate to give us a call toll free at 877-487-7272.

It's great that they waived /next month's/ charge, but I'd feel better about a refund for this month's. Does anyone know how they handle it if you have a multi-month sub?

(I really need to not write in the quoted part.... I blame lack of coffee when I wrote that.)

 

[kawaiisquawks]

Originally Posted by MyriadVoices /img/forum/go_quote.gif


HAHAH that is awesome. I am jealous, too. I'd love some more hair! At least I guess I'm saving money on shampoo/conditioner since I don't use as much?? /emoticons/[email protected] 2x" width="20" height="20" />

You can have some of mine lol. It's so high maintenance that I kept it in a chin length bob for years until I decided to grow it out again. I use the macadamia shampoo/conditioner from Organix and I have to buy a new one practically every 6 weeks :'(

 

[OiiO]

Well, as of today I'm not a BB subscriber anymore /emoticons/[email protected] 2x" width="20" height="20" /> Got myself a gift sub with my points to see if they improve over the course of 3 months, if not then I won't be resubbing again /emoticons/[email protected] 2x" width="20" height="20" />

 

[Rach212]

Originally Posted by Kyuu /img/forum/go_quote.gif

For anyone interested... Essie is on Beyond the Rack (http://beyondtherack.com/event/showcase/29513 not a referral link, etc). I'm mostly mentioning it because some of the colors supposedly in this month's bag are in the event: Carry On and Power Clutch.

They're $5 each + shipping which isn't a great deal tbh, but I think if you just join and enter invitation code "RETAILMENOT10" you get $10 in credit, which means you'd only have to pay for shipping... and that is a good deal /emoticons/[email protected] 2x" width="20" height="20" />

I just checked this one out ... shipping is $9.95.  

 

[lovelywhim]

It looks like Birchbox is sending Eyeko Skinny Liquid Liners in some transformation boxes this month. So far, I've seen them in pictures in the navy blue shade. It'd be nice if they had the free shipping designation on the website.