Birchbox April 2013

[ydlr20]

Apparently the mailman left a notice at my door, but I've been home all day. No doorbell was rung and I just checked and no notice was left. I really wanted to get my box today. If only people did their job correctly

 

[fanchette]

Originally Posted by ashleyanner /img/forum/go_quote.gif

That's a very crummy answer.  I would try emailing them again...maybe you'll luck out and get a different rep?  Or give them a call, which I hate to do, but it might work out in your favor.

I did re-email them, but I was afraid of being "that girl" you know. I was afraid of sounding too complain-y so I asked a roundabout, seperate question from the first time.

1st email:

I posted on facebook my problem and was sent here to forward it on. 

Once again, I loved my birchbox, but I seem to have had a problem with the contents not quite matching my "box" page. I should have: Juice BB cream, Beauty protector protect and detangle, Caudalie sos morning eye rescue, yes to carrots lip butter, yes to grapefruit scrub and yes to cucumbers wipes. Instead of the wipes, I have yes to grapefruit brightening serum. I don't want to give feedback on the wrong item!

thanks for such an awesome service!

1st response:

Hi Brittani, (spelled it wrong! there is no a)  

Thanks for writing in! I'm so sorry you received the wrong Yes to Carrots item. I'd love to send you a replacement Yes to Cucumbers towelette pack, but unfortunately, we are out of inventory.

However, we're definitely willing to take a review on the Yes the Grapefruit products! Please reply to this email with the review, and we'll be sure to add the points to your account.

Thanks for your cooperation!

2nd email:

I am missing the cucumber wipes from may april box. Am I supposed to review this item for points, even though I didn't get it, or am I out of points, out of product, out of luck?

Thank you for your help, I love your service.

hopefully that'll get the job done. ... sneaky sneaky. I would be happy with the product or even 20-50 points. My whole box wasn't ruined or anything so I think 100 would be too much to ask for, although if they offer I won't turn it down

 

[gemstone]

I did re-email them, but I was afraid of being "that girl" you know. I was afraid of sounding too complain-y so I asked a roundabout, seperate question from the first time. 1st email: I posted on facebook my problem and was sent here to forward it on.  Once again, I loved my birchbox, but I seem to have had a problem with the contents not quite matching my "box" page. I should have: Juice BB cream, Beauty protector protect and detangle, Caudalie sos morning eye rescue, yes to carrots lip butter, yes to grapefruit scrub and yes to cucumbers wipes. Instead of the wipes, I have yes to grapefruit brightening serum. I don't want to give feedback on the wrong item! thanks for such an awesome service! 1st response: Hi Brittani, (spelled it wrong! there is no a)   Thanks for writing in! I'm so sorry you received the wrong Yes to Carrots item. I'd love to send you a replacement Yes to Cucumbers towelette pack, but unfortunately, we are out of inventory. However, we're definitely willing to take a review on the Yes the Grapefruit products! Please reply to this email with the review, and we'll be sure to add the points to your account. Thanks for your cooperation! 2nd email: I am missing the cucumber wipes from may april box. Am I supposed to review this item for points, even though I didn't get it, or am I out of points, out of product, out of luck? Thank you for your help, I love your service. hopefully that'll get the job done. ... sneaky sneaky. I would be happy with the product or even 20-50 points. My whole box wasn't ruined or anything so I think 100 would be too much to ask for, although if they offer I won't turn it down /emoticons/[email protected] 2x" width="20" height="20" />

You review the serum in the same section where you review the scrub.

 

[Scooby Dynamite]

Originally Posted by fanchette /img/forum/go_quote.gif

Quote: Originally Posted by ashleyanner /img/forum/go_quote.gif

That's a very crummy answer.  I would try emailing them again...maybe you'll luck out and get a different rep?  Or give them a call, which I hate to do, but it might work out in your favor.
I did re-email them, but I was afraid of being "that girl" you know. I was afraid of sounding too complain-y so I asked a roundabout, seperate question from the first time.

1st email:

I posted on facebook my problem and was sent here to forward it on. 

Once again, I loved my birchbox, but I seem to have had a problem with the contents not quite matching my "box" page. I should have: Juice BB cream, Beauty protector protect and detangle, Caudalie sos morning eye rescue, yes to carrots lip butter, yes to grapefruit scrub and yes to cucumbers wipes. Instead of the wipes, I have yes to grapefruit brightening serum. I don't want to give feedback on the wrong item!

thanks for such an awesome service!

1st response:

Hi Brittani, (spelled it wrong! there is no a)  

Thanks for writing in! I'm so sorry you received the wrong Yes to Carrots item. I'd love to send you a replacement Yes to Cucumbers towelette pack, but unfortunately, we are out of inventory.

However, we're definitely willing to take a review on the Yes the Grapefruit products! Please reply to this email with the review, and we'll be sure to add the points to your account.

Thanks for your cooperation!

2nd email:

I am missing the cucumber wipes from may april box. Am I supposed to review this item for points, even though I didn't get it, or am I out of points, out of product, out of luck?

Thank you for your help, I love your service.

hopefully that'll get the job done. ... sneaky sneaky. I would be happy with the product or even 20-50 points. My whole box wasn't ruined or anything so I think 100 would be too much to ask for, although if they offer I won't turn it down

She's saying to review the item that you received in an email back to them and they will give you points for the review of the product you received, since they 'don't have' the correct item that was listed to send you. I'd personally accept that answer since the item wasn't missing altogether...it was just switched...if that makes sense lol

 

[hiheather]

One BB two cards. Did I win some kind of lottery? I actually really like the smell of the detangler, that will get used. I don't like the smell of the LaFace eye cream plus the packaging annoys me. The divine oil smells like old ladies so pass. I'm a smell addict. I judge things off of smell lol

 

[Beeyutifull]

Originally Posted by hiheather /img/forum/go_quote.gif


One BB two cards. Did I win some kind of lottery?

I actually really like the smell of the detangler, that will get used. I don't like the smell of the LaFace eye cream plus the packaging annoys me. The divine oil smells like old ladies so pass.

I'm a smell addict. I judge things off of smell lol

I think I will subscribe- I totally want to look great naked! /emoticons/[email protected] 2x" width="20" height="20" />

 

[Brainwall]

Just curious--those of you who received the Caudalie eye cream--was your sample pretty much empty? I can squeeze mine down the middle completely without any product coming out. If I push it down bit by bit a little comes out, but the thing must not even be 1/3 full. Did I get a bad one? Or is this just a really really tiny sample?

 

[BlackMagicRose]

Originally Posted by skylola123 /img/forum/go_quote.gif

I received my box yesterday & was super sad 

My Sumita eyeshadow stick was broken also the Evologie blemish serum was missing.

I was so excited to try this eyeshadow stick, it is very creamy and super vibrant.

I did e-mail they said that they will try to reship the exact same box but can't promise. If they can't reship ANY box they would compensate me through points. 

You can probably depot the stick you have, so at least you can use it a little bit. It's pretty easy to do with eyeshadow pencils. I've done it with Nyx pencils in the past. 

 

[Jamie P]

Originally Posted by LisaLeah /img/forum/go_quote.gif

My Birchbox Home From the Garden box arrived this morning!

It is FANTASTIC!!!!

I highly reco it if anyone was considering it and is on the fence.

(I may pick up another one!)

The Tocca handcreme is full size and is divine. I am obsessed with Tocca scents and this one is in a beautiful fresh floral and the formula is rich but sinks into skin nicely.

The LAFCO candle is wonderful. I expected a votive but it is bigger than I expected. (30 hour burn time) The fragrance I got (they vary) is Cilantro Orange. It smells great unlit.

The Loccitane fragrance is surprisingly nice too! I love Jasmin scents. It's a good travel/throw into purse size.

The Sarabeth jams are true mini's. The size you'd get on a room service tray.

The Baggu bag is great! I got a kelly green bag with cream spots. Cute!

The Carving Knife is very girly. May not be for everyone but it looks "happy".

The Shopping List is well, a shopping list. Wasn't expecting much from this item.

And the Basil Growing Kit, is super cute and tiny. (not for the gourmand, but fun!)

Again this was a surprise hit for me!

It's a great value too!

I like it much more than this months PopSugar box (to put it in perspective)

Sorry I can't take photo's. But the pics on the BB website are fairly accurate.

Oh and I got the Bamboo cutlery freebie. I didn't realize a set, consisted of one fork, one spoon, one knife.

The promo came with "two" sets.

Hmmm. Oh well! It's good alternative to plastic utensils, to throw in a bag, when you are traveling with a snack or lunch.

Happy to read that the box was nice! I had to purchase a Mother's Day gift for someone in my online Mommy group... and I don't really know this woman at all. I ordered her this box thinking it would be a cute mixed product box for anyone. I also got the 4 pack of Yes brand lip balms. After my 20% off code, 100 points, and free shipping I paid around $23. Not bad!!! /emoticons/[email protected] 2x" width="20" height="20" />

Another topic... has anyone figured out how to request a refund for the magazine yet? 

 

[guenivere]

Originally Posted by Missglammygirl /img/forum/go_quote.gif

do you remember what the code was for a year? I haven't got an email yet, but this month makes a year for me.

I hit my year mark in February and asked about the discount codes because I haven't gotten one yet.  They said it should be in my April box and that the codes aren't included at exactly 1 year, just around 1 year. However they also told me to email if the code wasn't in my April box and it wasn't. I have emailed already and wait response.

 

[quene8106]

Originally Posted by MissLindaJean /img/forum/go_quote.gif


Love the Mirenesse! I received 14. Perfect Kiss.. reminds me of Nars New Lover lip pencil. Great color, shiny and moisturizing. . I might need more of these!

Very pretty picture!

 

[fanchette]

Originally Posted by Scooby384 /img/forum/go_quote.gif

She's saying to review the item that you received in an email back to them and they will give you points for the review of the product you received, since they 'don't have' the correct item that was listed to send you. I'd personally accept that answer since the item wasn't missing altogether...it was just switched...if that makes sense lol

It was one sample, both on the same card. I dont' think it was a switch. It sounds like CS rep didn't know that  the serum/scrub were part of the same sample, and neither did i until a few other people inlcuding gemstone (below) mentioned it was one sample.

Originally Posted by gemstone /img/forum/go_quote.gif

You review the serum in the same section where you review the scrub.

ah ha! the plot thickens. I think cs needs a google doc with a problem flow chart. then everyone gets the same treatement when a problem arises!

Ahhh, so it wasn't a replacement, it is

 

[Missglammygirl]

Originally Posted by guenivere /img/forum/go_quote.gif


I hit my year mark in February and asked about the discount codes because I haven't gotten one yet.  They said it should be in my April box and that the codes aren't included at exactly 1 year, just around 1 year. However they also told me to email if the code wasn't in my April box and it wasn't. I have emailed already and wait response.

Whevever you do receive it, let me know if its a generic code or a personalized code. TIA!

 

[Alexia561]

Originally Posted by Ashitude /img/forum/go_quote.gif


My mailman has a bad habit of marking something as delivered and then not bringing it till the next day. Drives me nuts.Noticed that my mailman has started doing this, which is super annoying! Guess sometimes he just doesn't feel like 

Noticed that my mailman has started doing this as well. Not sure why, but it's really annoying!

 

[gypsiemagic]

TIL: there are infinite spellings of Brittany Fun fact: Brittany is the traditional spelling as in the region where the Brits come from. anything else and your parents were taking some artistic liberty.

 

[kawaiimeows]

here's my beast of a birchbox that weighed .9390

 

[kawaiiwoofs]

I can't say anything else but DAAMMMMNNNNN that's a hefty box with great things!!!! If I wasn't on my iPhone I'd look for a good MUT emoticon to go with it.

here's my beast of a birchbox that weighed .9390

Spoiler: Warning: Spoiler!

 

[kawaiisofoxy]

Originally Posted by kawaiimeows /img/forum/go_quote.gif

here's my beast of a birchbox that weighed .9390



That's amazing!  How did they even fit that Nexxus in your box???

 

[kawaiimeows]

Originally Posted by magicalmom /img/forum/go_quote.gif

That's amazing!  How did they even fit that Nexxus in your box???

I seriously wonder. They must've tried it out in the box before they got the samples from Nexxus because it's JUST the right size for a birchbox.

 

[gemstone]

I seriously wonder. They must've tried it out in the box before they got the samples from Nexxus because it's JUST the right size for a birchbox.

Yeah they also BARELY met the weight requirements (upsmi only allows shipments <1 lb