Birchbox April 2013

[tasertag]

Originally Posted by magicalmom /img/forum/go_quote.gif

Ok, ladies who are trying to get a refund instead of the subscription... Guess what?  After 4 back-and-forth emails, I still don't have a clear answer.  So I sent ANOTHER email today, and asked for a supervisor to review it.  I have no idea what the problem is.  My replies have been 1) a computer-generated reply, 2) a random request for my name/address/confirmation #, and 3) a repetition of the information that was on the refund card.  

They don't seem to understand that I'm asking for a clarification of the info on the refund card.  Hopefully I'll get a good reply after asking a sup to review the email chain.  I'm not sure if they just simply don't understand the question, or if they're being deliberately obtuse in the hopes that I'll give up on the refund and just throw the card away.  We'll see with this next reply.

  <--- I'll get off of this now.

An honestly... I'm sorry.  I feel like I've failed you all. 

I just printed out my original BB order receipt that was originally emailed to me and put that with the magazine sub card in an envelope. The card says to send both items to Rodale Rebate and the PO Box associated with it. Sacrificing a stamp/envelope for a refund is totally worth it to me.

 

[kawaiisofoxy]

Originally Posted by Scooby384 /img/forum/go_quote.gif

Have you been going through BB or Women's Health with the question? 

Women's Health.  I've been tempted to ask BB, but I'm thinking they'll refer me back to WH because they're the ones actually issuing the refunds.  It's pretty much out of BB's hands at this point.

 

[Scooby Dynamite]

Originally Posted by magicalmom /img/forum/go_quote.gif

Quote: Originally Posted by Scooby384 /img/forum/go_quote.gif

Have you been going through BB or Women's Health with the question? 
Women's Health.  I've been tempted to ask BB, but I'm thinking they'll refer me back to WH because they're the ones actually issuing the refunds.  It's pretty much out of BB's hands at this point.

Gotcha...that's all around weird that you can't get a straight answer. That and the oddly packaged macaroons, and missing/broken items this month is just a bummer. 

OK maybe not a total bummer....but there are a few snags.

 

[JC327]

Originally Posted by kawaiimeows /img/forum/go_quote.gif

here's my beast of a birchbox that weighed .9390



Wow that's a great box, let me know how that nexxus is.

 

[fanchette]

Originally Posted by gypsiemagic /img/forum/go_quote.gif
TIL: there are infinite spellings of Brittany

Fun fact: Brittany is the traditional spelling as in the region where the Brits come from. anything else and your parents were taking some artistic liberty.

haha, so true, and I happen to have one of the most unusual, first because there is no a or e, and second because mine has only 2 syllables instead of the traditional three.  I have grandparents that still can't get it right after almost 23 years!

 

[JC327]

Originally Posted by Kaylay /img/forum/go_quote.gif

This is the one I'm getting tomorrow!

Lucky girl!

 

[JC327]

Originally Posted by princess2010 /img/forum/go_quote.gif


In a year of subbing to three different subs this month is the first I've been missing an item. BB left out the Kiehl's line reducing serum. I am bummed because I wanted to try it. They gave me 100 points but that's not enough to buy the product so I could try it. They said they were out. Oh well, I'll live.

My welcome BB was missing an item this was in Nov. they gave me 100.

 

[Moonittude]

I wasn't properly appreciative when I got it in my box, but I've been wearing Wild Cactus by Color Club constantly.

Thank you to all the subscribers before me, working out the kinks in the WH refund policy. I like money.
 

 

[JimmyJazz]

Got my box:

The Youngblood mattifier:  I had some shine on my nose before and after.  Will try it again - maybe my technique was wrong.  Good news - it fits in the RX beauty thingy I got from the March Ipsy bag/glambag.

Caudalie divine oil - oh my - smells really really really nice.  Will need to use it more to see if I like it and if it works..who knows it might be a BB points saver for me...but for 49 bucks - it better rock my world and make me crave moistorizing my skin the way I really really need to do.

The Nexxus elixer - I gotta get this outta the way...it looks like spunk...I felt kinda porno when I put some on my hand to see what the texture was like...

I'm trying the strivectin tonight after I take my makeup off...and will also try my Weleda lotion.

Because the MUT board got super busy and I just don't have the stamina to read 15+ pages...what did you ladies think of the Strivectin (sp?) and the Weleda lotion?

 

[gypsiemagic]

Originally Posted by fanchette /img/forum/go_quote.gif

haha, so true, and I happen to have one of the most unusual, first because there is no a or e, and second because mine has only 2 syllables instead of the traditional three.  I have grandparents that still can't get it right after almost 23 years!

AHHAHAHA, oh Grandma's.

My grandma mixes up my brother (19), our cousin (25) and her youngest son (49)

its basically a crapshoot which name she picks at any given encounter.

I quite like interesting spellings, though only when parents really think about them, there is no need for unnecessary hinderances to your child's success with a wacky spelling you just came up with, looking at you Abcde (as in ab suh de) Ginnafur, and King Cairo, (plus everything TI has named his kids (Major, Messiah, Deyjah, Zonnique etc)

I just have a boring traditional name, but I could spice it up by spelling it Grayse /emoticons/[email protected] 2x" width="20" height="20" /> jkkk

 

[gemstone]

I am so happy with the home box purchase, I'm thinking about getting one for my mom and having my dad hide it for mother's day.

I got the cilantro orange candle, and I kind of hate the way it smells unlit, but it is incredible when it is burning (the citrus scent is a lot stronger when the candle is burning).  I also got the hand cream in Bianca (green tea and lemon), and it smells so great.  I own two TOCCA perfumes already (Giulietta and Florence) and both were options for the lotion scent, so I'm really glad to have something different.

Also:  I got the pick 2 pack with the zoya, and I felt like it took insanely long to dry.  Does this happen to anyone else?  I have several smudges and it seriously took hours to fully dry.  I couldn't even use julep's freedom top coat on it, because it was just too wet for it to work.  I even used quick dry drops.

 

[thebirdsflyout]

Originally Posted by SarahAlly01 /img/forum/go_quote.gif


My box was exactly the same too! Box 13 is cursed!!! lol I was really disappointed, especially after seeing all the other boxes. I emailed them but haven't heard anything back yet. The beauty protector is nice though. I'm in love with smell!!

That is just crazy!  I don't know what's going on with their team right now, but I did have great luck with customer service over the phone.  I hate emailing them because I don't seem to get a good response and have gotten the "too bad for you" response twice now.  I definitely think calling them directly works better for getting some kind of compensation when something goes wrong.  If you don't hear back or they don't credit you anything then you should call!

 

[CheshireCookie]

Originally Posted by MissLindaJean /img/forum/go_quote.gif


Love the Mirenesse! I received 14. Perfect Kiss.. reminds me of Nars New Lover lip pencil. Great color, shiny and moisturizing. . I might need more of these!

It looks incredible on you! I love it! <3

Originally Posted by thebirdsflyout /img/forum/go_quote.gif

I got my box yesterday, and I was missing two products and another was completely empty!

My box was: 

Juice CC Cream (I got an empty cardboard packet with no sample)

Caudalie Eye Cream (totally empty/air-filled sample tube)

Yes To Cucumber Facial Wipes (also missing from my box)

Beauty Protector Detangle spray

Yes To Carrots Mint Lip Butter

Yes to Grapefruit scrub/serum

I've had some bad luck with certain tube samples going back to the Dr. Brandt's BB Cream tubes that were basically empty, so now when I get a tube I always let it sit overnight on the lid, that way any product will come to the bottom.  With the Caudalie, I ended up cutting it open this morning after being unable to get any product, and it was empty!

Since I had three total product failures, I contacted BB customer service via phone and they are going to send me an entirely new box for this month if possible!  It probably won't be the same items, but maybe I'll end up with one of those lovely Mirenesse lippys?  And if not, they are going to give me 100 points, so at least I'll get the credit.

I'm bummed about my box but pretty thrilled with the customer service. 

That's no fun

Seems like a very airy, empty box! lol I'm glad it seems like their CS is working well in your favor though! Let us know how that goes!

Originally Posted by Ashitude /img/forum/go_quote.gif


My mailman has a bad habit of marking something as delivered and then not bringing it till the next day. Drives me nuts.

Mean ol' mailman...mine has issues too...he'll mark it as Out for Delivery...then he'll forget to deliver it for daaaays

Originally Posted by kawaiimeows /img/forum/go_quote.gif

here's my beast of a birchbox that weighed .9390



OMG THAT NEXXUS IS HUGE! That's quite a sample!

 

[meaganola]

Originally Posted by princess2010 /img/forum/go_quote.gif


In a year of subbing to three different subs this month is the first I've been missing an item. BB left out the Kiehl's line reducing serum. I am bummed because I wanted to try it. They gave me 100 points but that's not enough to buy the product so I could try it. They said they were out. Oh well, I'll live.

I signed up exactly two years ago today (well, okay, two years, eleven hours, and fifty minutes ago, if you want to get technical), and I've had multiple accounts for about a year, and in that time, I've only received an incomplete box once -- and that was a *really* weird one because I didn't just receive an incomplete box.  I received an incomplete *wrong* box!  The item I was missing was the one item that the box I was supposed to get and the box I actually received should have had in common if I had received a complete box.  Well, okay, I think that was earbud month, so they both had those, but as far as *product* goes, the overlap item was missing.  To make it even weirder, that item was a stila lip glaze, and I actually received the cap with no glaze pen part!  It was really weird.  They ended up sending me a replacement box with all of the correct items per the listing on my account in it, which was fantastic because I did *not* like the box I originally received (including Larabar, Oscar de la Renta fragrance, something to prevent fading of color-treated hair.  I don't have color-treated hair) but loved the one on my account (boscia blotting linens, Juliette Has a Gun fragrance, hair masque, among other things).  There was at least one month when I received two of something I can't recall.  A tube of moisturizer, maybe?  But my boxes are pretty solidly correct.  

 

[Lainy]

I just tried the macaroons...... they're gross. /emoticons/[email protected] 2x" width="20" height="20" /> I was left with a mouth full of coconut.
 

 

[SweetTea]

Did anyone else hate the CC cream? I tried it today, and ended up scrubbing it off my face after 10 minutes. It offered NO coverage, NO redness reduction, NO imperfection blurring and it felt soooo greasy even though I used a really thin layer. I tried using it as a primer instead, and it just wasn't working. My face felt like it was suffocating and like I had a mud mask on; never felt it like that before. I put on the CC cream, put on my foundation, even did blush etc. and left the bathroom. Went running back 10 minutes later to scrub my face off and start over.

And it stank.

I can't believe it's $40!

 

[sabinebyrne]

Originally Posted by SweetTea /img/forum/go_quote.gif

Did anyone else hate the CC cream? I tried it today, and ended up scrubbing it off my face after 10 minutes. It offered NO coverage, NO redness reduction, NO imperfection blurring and it felt soooo greasy even though I used a really thin layer. I tried using it as a primer instead, and it just wasn't working. My face felt like it was suffocating and like I had a mud mask on; never felt it like that before. I put on the CC cream, put on my foundation, even did blush etc. and left the bathroom. Went running back 10 minutes later to scrub my face off and start over.

And it stank.

I can't believe it's $40!

Which one did you get? I got the Supergoop CC cream, and I liked it. When I first put it on, it was pretty heavy, but I attributed that to the high spf. After five minutes or so, I couldn't tell it was on me anymore, though.

 

[lexxies22]

Which one did you get? I got the Supergoop CC cream, and I liked it. When I first put it on, it was pretty heavy, but I attributed that to the high spf. After five minutes or so, I couldn't tell it was on me anymore, though.

Ditto. I used a serum acts as a barrier to keep water moisture inside *preventing from products drying out my akin*, a moisturizer (CC cream only consists of primer, foundation, and SPF), applied CC cream very light and massaged throughly until it dries. It's the best. I live in a sunny climate and often go outside and play with my toddler. SuperGoop does the job. I'm thinking of purchasing a kambuk (spell?) brush to spread it around better than using fingers.

 

[Eva Papoutsi]

Originally Posted by magicalmom /img/forum/go_quote.gif

Ok, ladies who are trying to get a refund instead of the subscription... Guess what?  After 4 back-and-forth emails, I still don't have a clear answer.  So I sent ANOTHER email today, and asked for a supervisor to review it.  I have no idea what the problem is.  My replies have been 1) a computer-generated reply, 2) a random request for my name/address/confirmation #, and 3) a repetition of the information that was on the refund card.  

They don't seem to understand that I'm asking for a clarification of the info on the refund card.  Hopefully I'll get a good reply after asking a sup to review the email chain.  I'm not sure if they just simply don't understand the question, or if they're being deliberately obtuse in the hopes that I'll give up on the refund and just throw the card away.  We'll see with this next reply.

  <--- I'll get off of this now.

An honestly... I'm sorry.  I feel like I've failed you all. 

Ah this sucks... I hope they finally get it right! Thanks again for trying to figure this out!

 

[vogliadivintage]

Originally Posted by LisaLeah /img/forum/go_quote.gif

My Birchbox Home From the Garden box arrived this morning!

It is FANTASTIC!!!!

I highly reco it if anyone was considering it and is on the fence.

(I may pick up another one!)

The Tocca handcreme is full size and is divine. I am obsessed with Tocca scents and this one is in a beautiful fresh floral and the formula is rich but sinks into skin nicely.

The LAFCO candle is wonderful. I expected a votive but it is bigger than I expected. (30 hour burn time) The fragrance I got (they vary) is Cilantro Orange. It smells great unlit.

The Loccitane fragrance is surprisingly nice too! I love Jasmin scents. It's a good travel/throw into purse size.

The Sarabeth jams are true mini's. The size you'd get on a room service tray.

The Baggu bag is great! I got a kelly green bag with cream spots. Cute!

The Carving Knife is very girly. May not be for everyone but it looks "happy".

The Shopping List is well, a shopping list. Wasn't expecting much from this item.

And the Basil Growing Kit, is super cute and tiny. (not for the gourmand, but fun!)

Again this was a surprise hit for me!

It's a great value too!

I like it much more than this months PopSugar box (to put it in perspective)

Sorry I can't take photo's. But the pics on the BB website are fairly accurate.

Oh and I got the Bamboo cutlery freebie. I didn't realize a set, consisted of one fork, one spoon, one knife.

The promo came with "two" sets.

Hmmm. Oh well! It's good alternative to plastic utensils, to throw in a bag, when you are traveling with a snack or lunch.

When you added the Bamboo cutlery to your Home box order, did it show up on your order with everything else?  I'm worried I won't be getting them because it isn't added on my Home box order page.   /emoticons/[email protected] 2x" width="20" height="20" />