Why Not to buy professional products from a drug store.

Makeuptalk.com forums

Help Support Makeuptalk.com forums:

This site may earn a commission from merchant affiliate links, including eBay, Amazon, and others.
Joined
May 29, 2006
Messages
134
Reaction score
0
I'm sure most of you have seen the Paul Mitchell commercials stating that PM products are only guaranteed through salons. Most professional lines are fighting to keep diversion from happening to the hair care industry. From ISO, PM, CHI, Matrix, Bumble to Bumble and so on.Diversion is what happens when you find salon professional hair care products in drug stores and discount outlets. They get there from Distributers (who are only authorized to sell to salons), salons, and people called collectors who bye up old or outdated product (like you find in Big Lots and other close out stores) Here is some information I have found on the subject. I hope the information helps you to understand why it is important to not by salon products from these outlets.

Here is an article I found that address the topic. I highlighted some of the important topics.

National-NBC

Aired April 25, 2005

Paul Mitchell, Redken, Aveda and Nexus. You know the names, especially if you're into your hair.

She may use Paul Mitchell products, but Lindsay Allison admits that when it comes to buying, it's all about convenience, "I mainly buy my hair care products at a drug store instead of a salon."

Check out the labels. The high-end shampoos and gels are meant for salon-sale only. Yet, they're turning up in drug stores and supermarkets across the country. Jessi Hempel with Business Week, "We knew that they weren't supposed to be there, and so we asked the question,'Why'?"

The answer is a thriving gray market in professional hair-care products. Hempel was part of a Business Week investigation, "Sometimes, 100, 150 were turning up on shelves."

So, how is this happening? The products are manufactured and sold exclusively to salons. Then according to Hempel, some of those salons and there distributers re-sell them to wholesalers who then make deals with drugstores and supermarkets, "We call it a gray market."

There's no law against it, but Hempel say buyer beware, "We see products coming in from China, we see products being, out-dated, sold in bottles that should have been sold two-years-ago."

That's what got John Paul Dejoria up in arms. He only sells his Paul Mitchell products to salons. His company launched a multi-million-dollar campaign to educate consumers, "If you find any of our products in any drug store or supermarket, it is either counterfeit, black/gray market, stolen or extremely old."

Dejoria was so concerned, he bought Paul Mitchell products at well-known drug stores and supermarkets from coast-to-coast and then tested them in his company labs, "The bacteria count was too numerous to even count. That's how bad it was."

Lindsay says she'll be doing things a lot differently from now on, "I probably will buy my hair care products in a salon from now on."

The hair care industry loses an estimated $30 to $40 million each year to the gray market. The National Association of Chain Drug Stores declined to comment on this issue and so did the Food Marketing Institute.

__________________________________________________ _____________

I own and work in a salon so I have been very avid on this.

I have done some of my own research on the subject. I have visited several Drug stores and found diverted products.Some carrying old packaging and has been out or date for several years. I also did price comparison. The average sale for most products were up to 2 dollars more than salons retail prices. This was on supposedly discounted products.
kopfkratz.gif


 
I read something about this at Trade Secret. Thanks for posting this!!!!

 
true i see on some bottles say salon sale only or something like that but then u see it at drugstores...o_8

 
I met John Paul Dejoria at a hair show. I talk to him and his stage artist Robert Comeans about this to see if the testing was true. So from Mr. JPM himself it is confirmed.

I also worked for Thermafuse hair care as a educator. As a educator for that company you were required to do a weekend seminar on this. A lot of Distributors try to lay sole blame on the stylist but it just not true. Most professional hair care companies are putting limits on salons to how much product they purchase so to avoid diversion from that area. Distributors who sell salons product often have sales reps that travel from salon to salon. I have witnessed several Reps be fired for diversion to chin stores. And a local Nail salon was shut down and there license striped.

At one time it was not against the law. Now it is a large fine and even jail time for black/gray marketing salon products.

 
i've always wondered y on some of my haircare , it says salon onli . .but i bought it @ Target . thx for the article

 
wow that is really interesting! I never new that! Im gonna tell all my girls only to shop at salons now! Thanks for the info

 
So if you are buying biolage nexxus products from walgreens its fake or not the same nexxus biolage you would get at a salon? Isnt that illegal? Im confused.

 
I'm confused too! Our CVS has a "salon section" that has Redken, Paul Mitchell, Nexxus, and many other salon products. The bottles are the same as the ones at the beauty salon too.

 
Seems like that should be illegal. Thank you for sharing this informative article. It always makes me shake my head when I walk past salon hair care products in Target or Osco or some other drugstore....

 
Originally Posted by CuTeLiCiOuS So if you are buying biolage nexxus products from walgreens its fake or not the same nexxus biolage you would get at a salon? Isnt that illegal? Im confused. Some product companies prosecute those retailers that carry there products. It is hard for them to keep tabs on because collectors and distributer sales people are selling the products to the chains. There are no laws against Grey marketed product yet but the NCA and the companies are fighting to make it a law. Companies can still take action against the stores that black market the products. Gucci , Chanel, etc. have knock offs too that are undetectable that come from other countries sold in Black market. Same thing. Even though some of the products look the same they are still black/gray marketed. So chances are they can be tampered w/, knock offs, old product, or rejected product from the distributors. I have seen several local CVS and Walgreen's have the products striped form the stores and pretty hefty fines from the companies.
Nexxus has become a OTC so they are no longer selling to Salons only. They got a buy out from wal-mart. I contacted them after I saw W/mart carrying the products and they told me there sales had went down in the last few years and they are no longer a salon only brand.

 

Latest posts

Back
Top