Quote: Originally Posted by Donna529 /img/forum/go_quote.gif
I sent my box back for the 1st time this month.It had 4 items plus the sample. 3 lip products and a starlooks pencil.Not worth 36.00.I will use my refund at Sephora. Although it was my 1st bad box from them, their decision to cut the number of items lowered it's value. Time to cancel.
I can see that as an issue with people that have subbed with them for a while. I was impressed that my box had five items (total value was $75). I thought it was quite nice, with the exception of the fact that three of those five items were the nude lippies (but CS offered to fix the issue, so I'm pretty happy overall). I can kind of see where, if I were subbed for a while and this was a huge change for me, I would be upset as well. However, I think as a new subscriber, I am happy overall. I will give it a couple more months, if only because their customer service was spot on.