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I don't have the intimates box, I'm too fat, but if their FB is any indication, several people are disappointed they got the same items in different colors.  Let us know if that's how it goes!

 
I've been avoiding wantable based on all of the past boxes I've seen. Who is Michael Marcus? I've visited tons of prestige beauty sites and I've never seen this label outside of Wantable.

 
Quote: Originally Posted by OiiO /img/forum/go_quote.gif
  My Intimates box had four items: Coobie camisole (I wear it so often!), Coobie lace panty, Ongossamer panty, and Bella + Canvas tank top.


My box had Betsey Johnson houndstooth sleep shorts, a Fleur’t bralet, a Jockey leopard print camisole, and bra converters. (My only dislikes were "brights" and "panties".) I loved all of the clothing items and the bra converters just seem like one of those things I should have and I didn't yet, so I didn't mind them at all. I didn't get any Coobie but all of those look cozy!

 
Quote: Originally Posted by Deareux /img/forum/go_quote.gif

I've been avoiding wantable based on all of the past boxes I've seen. Who is Michael Marcus? I've visited tons of prestige beauty sites and I've never seen this label outside of Wantable.
I had never heard of Michael Marcus. My Wantable Makeup box contained items from Japonesque, Brazen Cosmetics, Darla Makeup, and Michael Marcus. The only one I'd ever heard about was Japonesque. I think they feature the better known brands in their publicity (like Besame) but they use others, like Michael Marcus, as fillers. I thought about getting their holiday box but didn't recognize any of the brands except Color Club.

 
Quote: Originally Posted by Seola /img/forum/go_quote.gif
  Well, I waited it out for November and not only did I get MORE crappy Michael Marcus stuff (two in this box) but just four items.  Of that, the stated value from Wantable was $70.50.  Of this, $44 was the two lip products from Michael Marcus (the aforementioned junk eyeliner than won't even swatch).  So the other 2 products were just $26.50.  So not only did they drop how much you get, they yet again sent the same brand.  In 6 boxes, I have mostly Michael Marcus and Caitlyn products.

Online, I found these items on my own for a mere $59.95, much lower than their $70.50 and doesn't even come close to using new customer discounts or coupon codes, etc.  I'm willing to bet I could get all these items with codes for roughly $35.

It started out oh so great, it became a HUGE dud and stopped paying attention to my profile altogether.  I'll post pictures soon, but the kicker?  Not only does the photo not match my box, but the great intro with all the great things they have for November?  I didn't get a single one.

I get returns are "easy" but I shouldn't have to want to return so many products.  Nor did I get notified they were going to send even less items when they charged me.

Edited to add:  Also doing some research on Michael Marcus, first - his personal site is atrocious.  Looks like Geocities.  I can only guess the pricing is arbitrary.  His items aren't even in stores, his "celebrities" section - is from a booth he set up as he mostly does makeup shows and I don't even recognize most of them.  But none of them are "wearing" his products.  I don't like the bait and switch here.  So Wantable putting these high priced, low quality items in the box has definitely helped to unsub.
I got 2 boxes from them recently both had 2 micheal marcus products in them . In each box  I got the pencil sharpner. I did like my box though. They have very few brands that is the problem I have found with them. I also got  nothing that they pictured as being in the box. I wanted this bessame lipstick that's why I ordered the 2 boxes. My retail value in each box was also around 70 dollars .. last spring the retail value was more around 90 dollars and up.

 
I had never heard of Michael Marcus. My Wantable Makeup box contained items from Japonesque, Brazen Cosmetics, Darla Makeup, and Michael Marcus. The only one I'd ever heard about was Japonesque. I think they feature the better known brands in their publicity (like Besame) but they use others, like Michael Marcus, as fillers. I thought about getting their holiday box but didn't recognize any of the brands except Color Club.
I've heard of Japonesque before from other places. I used to know the woman behind Brazen, but their colors don't really appeal to me. I've gotten color club from birchbox but I don't like the quality. Besame I know of and want to try.
 
Quote: Originally Posted by biancardi /img/forum/go_quote.gif
  I am a bit concerned now about their descriptions.  When I signed up in september, they stated "4 to 6 full-size premium makeup products, hand-picked to perfectly match your preferences. "

Now the description states "3 to 4 full-sized premium makeup products, hand-picked to perfectly match your preferences."

That is a HUGE difference.  I emailed them, because that isn't what I signed up for.  the 4 is the least amount, not the "most". 

Did anyone get an email from them about the change in this service?
I didn't catch it until my box showed up. Sad. I am not surprised to see them do this in a way, but they really can't expect to change the system on existing customers and not see us walk away. I skipped October and got a November box which came today. It had 4 products, but I think in ALL the other boxes I've gotten with them, I've received either 5 or 6. Plus, I swear I seem to recall reading somewhere that the value of each box was supposed to be at least $80 and up to $100. My value? Only $65. Sure, it is still a decent value for what you pay, but I was used to getting better value out of it. Plus, they have to realize that this will now put even more pressure on them to make sure we love everything in the box. With only 4 items and a lower value, if they mess up on even 1 item, they are more likely to see it returned to them. This is what I got in my box and what I thought of it:

1. Cailyn pink kabuki brush (love it!)

2. Girlactik blush in cream rose (never heard of them, but it looks great)

3. Cailyn lip pot in a shimmery hot pink (meh!)

4. Girlactik eyeshadow single in midnight--a dark navy (I absolutely HATE blue eyeshadow. I thought I told them this one time. They should have made a note of it).

Together, the Cailyn brush and Girlactik blush are worth just slightly less than the cost of the box. Since I hated the shadow, this means my decision to keep it or send it back hinges on the lip pot that was just ok. It is definitely going back! Rumor has it, Cailyn kabuki brushes might be in Ipsy. (Crossing my fingers that rumor is true AND that I get one). But even if I don't get a brush from Ipsy, I just can't justify paying $36 for a Cailyn brush and a blush from a company I don't know (which looks pretty in the pan but may not be the best if I tried it).

Sucks I can't try out the blush and lip pot to see if I liked them *and then* make a decision about the return. But I must admit, I am glad they even offer returns. If they did not, I would never have ordered from them. I just hope they aren't going downhill. Still, my gut tells me that they are. Such a shame. I loved my boxes from them in the past.

 
I just printed out my return label and unsubscribed. At least now I won't have to remember to skip the month if I need to do so.

 
Hey guys!

Unfortunately, we can't post on here as often as we'd like, but I wanted to reach out to you guys and offer you the option to email me at [email protected] so I can help with all of the issue you guys have been posting about! I also wanted to let you know what's going on with our Makeup Box :) /emoticons/[email protected] 2x" width="20" height="20" />

So, at Wantable, our #1 goal is customer satisfaction. We received a lot of feedback from customers that they wanted to see new and exciting brands with a higher price point. We brought those in (such as DEX and Girlactik), but then felt that we may need to lower the number of items in each box to make room for these new brands. That’s why we decided to decrease the number to 3-4 products per makeup box.

After much deliberation and helpful feedback from our customers, we decided to reverse this decision and go back to 4-5 items per makeup box. It will be more difficult, but like the great Tim Gunn says, we'll "make it work!" Thank you to everyone who took the time to email or contact us via social media. Please feel free to reach out to us at [email protected] if you have any further questions, comments, or concerns. We’d love to chat! 

So, bottom line, is we're back! 4 to 5 brand name items, AND new brands like DEX (Lady Gaga's a fan!), Starlooks, Girlactik, and ncLA polishes, which Beyonce wore in her Pepsi superbowl commercials! 

Please please email us if they're is anything we can do to make you a happy or happier customer. Thanks!

(I'll be posting this on all threads about us, hoping they won't get removed!)

 
Quote: Originally Posted by Heather Hicks /img/forum/go_quote.gif
  I didn't catch it until my box showed up. Sad. I am not surprised to see them do this in a way, but they really can't expect to change the system on existing customers and not see us walk away. I skipped October and got a November box which came today. It had 4 products, but I think in ALL the other boxes I've gotten with them, I've received either 5 or 6. Plus, I swear I seem to recall reading somewhere that the value of each box was supposed to be at least $80 and up to $100. My value? Only $65. Sure, it is still a decent value for what you pay, but I was used to getting better value out of it. Plus, they have to realize that this will now put even more pressure on them to make sure we love everything in the box. With only 4 items and a lower value, if they mess up on even 1 item, they are more likely to see it returned to them. This is what I got in my box and what I thought of it:

1. Cailyn pink kabuki brush (love it!)

2. Girlactik blush in cream rose (never heard of them, but it looks great)

3. Cailyn lip pot in a shimmery hot pink (meh!)

4. Girlactik eyeshadow single in midnight--a dark navy (I absolutely HATE blue eyeshadow. I thought I told them this one time. They should have made a note of it).

Together, the Cailyn brush and Girlactik blush are worth just slightly less than the cost of the box. Since I hated the shadow, this means my decision to keep it or send it back hinges on the lip pot that was just ok. It is definitely going back! Rumor has it, Cailyn kabuki brushes might be in Ipsy. (Crossing my fingers that rumor is true AND that I get one). But even if I don't get a brush from Ipsy, I just can't justify paying $36 for a Cailyn brush and a blush from a company I don't know (which looks pretty in the pan but may not be the best if I tried it).

Sucks I can't try out the blush and lip pot to see if I liked them *and then* make a decision about the return. But I must admit, I am glad they even offer returns. If they did not, I would never have ordered from them. I just hope they aren't going downhill. Still, my gut tells me that they are. Such a shame. I loved my boxes from them in the past.
They need to get another brand other than  cailyn  at least  50 precent sometime more of each box is this brand and that ruins it for wanting to try new things 

 
I caved. With the change back to the original 4-5 products, and 50% off new subs, I resubbed to both the accessory and makeup box this month. I should get them by Tues and will report back.

 
I caved. With the change back to the original 4-5 products, and 50% off new subs, I resubbed to both the accessory and makeup box this month. I should get them by Tues and will report back.
I took advantage of this as well. I couldn't help myself.
 
Quote: Originally Posted by biancardi /img/forum/go_quote.gif
  I wish they would have offered something nice for their existing customers :( /emoticons/[email protected] 2x" width="20" height="20" />
suspend your account and resubscribe? 

 
Quote: Originally Posted by Dayo Steph /img/forum/go_quote.gif
  suspend your account and resubscribe? 



I took them at their word that it was only for new subscribers.....

 
Quote: Originally Posted by MissTrix /img/forum/go_quote.gif
  Is the promotion over?
Yes. It was a Cyber Monday special.

 
I'm pretty sure if you return your box, then you lose the cyber Monday credit:(  I would have tried again, but my only option was a refund.  I got the accessory box and it all seemed cheap to me.  It looks like makeup is the best option.

 

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