The Natural Beauty Box

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Thank you!! This has to be it and the price is right. Have you ordered from the all natural face before ? Thanks again!!!!

 
I have ordered from them multiple times before.  Got some shadows and the blush sampler - all came within a few days.  Ordered their primer and moisturizer about a week and a half ago, and it took just over a week to receive - think a little longer due to the holiday.  Also got their December Beauty Box, which arrived today.  I was upset because it was supposed to arrive about a week ago and they got it out late, but now that it's here I love the products. They do offer Paypal, so you're not at risk giving your credit card number to an unknown if you're nervous.

 
Is it me or do these companies ship way too late. Its December 24th and still no shipping notification of the December box. Why not just call it the January box??

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It's not just December with this company.  November's came in December.  On FB they promised the Dec one would come early.  Now they're saying they meant the $50 Christmas box would go early (people got that last week - wow!  Really early!) and that the Dec one would go earlier than the Nov one, which went out on the 28th or something like that.  For the last week they've been promising that they're "getting it out".  *Sigh*

 
This company is starting to remind me of GOGOGirlfriend!  I won't be giving any more money for sure. 

A pet peeve would be lying to your customers over and over, and leaving them in the dark on shipping status of items they paid for. 

I keep hearing for a few months about having problems finding help. I think that is untruthful too.

 
Originally Posted by mellee /img/forum/go_quote.gif

It's not just December with this company.  November's came in December.  On FB they promised the Dec one would come early.  Now they're saying they meant the $50 Christmas box would go early (people got that last week - wow!  Really early!) and that the Dec one would go earlier than the Nov one, which went out on the 28th or something like that.  For the last week they've been promising that they're "getting it out".  *Sigh*
On the other hand, you could say they've been very consistent
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I expect to receive my box at the end of the subscribed month or the beginning of the next month.  It's actually similar to Eco Emi in that respect, minus the tracking #'s.  Because they've been consistent in that respect, I don't sweat it and consequently don't get frustrated. 

Not sure how that compares to Go Go Girlfriend, as I never subscribed to that service. 

 
I just got an email.  They're just putting together the December box.  To "get back on track", they're skipping January.  If you ordered January, you'll get the February box early Feb, and if you have a sub it'll be pushed "forward" (shouldn't that be "back"?) one month.  How exactly is making people wait an extra month getting back on track?

 
I can forgive Eco Emi's shipping (depending on when you first purchase the sub, you may pay twice before you get your first box, but everything comes consistently on time and you end up getting another box if you end your sub, so you do get what you pay for).. but something's really "off" about this company.  I paid for the Dec box Nov 7.  I'm glad I only purchased a 1 month subscription to try it out because so far I'm completely unimpressed. 

 
I'm still really enjoying the products I've been sent, and as long as they communicate with me regarding problems/delays, I'm okay.  I got the same email Mellee mentioned.

I only do month to month as well and have ordered about every other month thus far, so any potential damage is limited to $20.  Since I'm happy with the products and have received my boxes, I'm still not seeing a problem.

The lip scrub and eye serum are my favorites thus far, but there hasn't been anything in the boxes that I thought "ugh". 

 
I checked there facebook and they said that they're hoping to start shipping the first week of January.........-__-

 
And now they've said they're starting an organic candy sub, too?  I really wish they'd just pay attention to making this sub work properly, rather than starting new businesses every 12 minutes and expecting us to be okay with the crappy service.

 
I don't think they've started the candy bag yet as the site isn't up yet. I just love their box and products and I honestly think it's great that they're making some changes to get faster shipping times and make the box even better. Whenever in the month the box comes, I think it's fun to check out what I get and love trying out all the natural products - I usually love them all.

 
I love the products, too - enough that I'd asked hubby for a 6-month sub for Christmas, when I didn't realize the shipping issues would be ongoing.  I'm just very frustrated that they can't send a tracking number, November's came in December, they're "hoping" December's will get out in early January, then skipping January altogether.  It's really ridiculous.  At this rate, I'm just hoping they'll still be around long enough for me to get my whole sub!

 
Did anyone buy the Holiday deluxe beauty sac? I was curious about what products were included.

 
NBB closed their online shop for a bit, and apparently someone who didn't receive a November box and is getting frustrated about the December box (which hasn't shipped yet) emailed and didn't get a reply.  She then complained on their FB wall, and they deleted her post.  When she posted again, announcing that they deleted her post and saying that this is making her think the company is a scam and if she doesn't receive her box by the 12th she'll contact the BBB, they posted an extremely unprofessional reply - which includes the line "I would appreciate if you would stop these illegitimate claims about my business, especially if you don't know who you're dealing with".  Any time someone says "you don't know who you're dealing with" it sets my teeth on edge.  Bully line.

I've emailed to cancel the 6 month sub my hubby bought me for Christmas, which should have started January but they are now not sending a January box.  I don't care how good their products are, I don't want to give them any more of my money.

 
Originally Posted by mellee /img/forum/go_quote.gif

NBB closed their online shop for a bit, and apparently someone who didn't receive a November box and is getting frustrated about the December box (which hasn't shipped yet) emailed and didn't get a reply.  She then complained on their FB wall, and they deleted her post.  When she posted again, announcing that they deleted her post and saying that this is making her think the company is a scam and if she doesn't receive her box by the 12th she'll contact the BBB, they posted an extremely unprofessional reply - which includes the line "I would appreciate if you would stop these illegitimate claims about my business, especially if you don't know who you're dealing with".  Any time someone says "you don't know who you're dealing with" it sets my teeth on edge.  Bully line.

I've emailed to cancel the 6 month sub my hubby bought me for Christmas, which should have started January but they are now not sending a January box.  I don't care how good their products are, I don't want to give them any more of my money.
That's extremely unprofessional. I gave them an ear full the other day because I ordered something online 3 weeks ago and they hadn't shipped it out yet. They replied that they were sorry and that the were shipping it out that day. I quite honestly shouldn't have to go through with a company because I ordered two soaps :( /emoticons/[email protected] 2x" width="20" height="20" /> What a waste I still can't believe a paid thirty dollars for that....

 
I think I'm going to have to reconsider my support of the Natural Beauty Box.  The girls mom is now posting on the site, so I had to research her.  It was hard to find anything, but I did find an old archived website from 2002 that had her listed in a Quackwatch (basically scamming people on the internet).  It was an interesting read:

http://web.archive.org/web/20041216143928/http://healthwatcher.net/Quackerywatch/Quack-schools/ICVM-London/index.html

The Quackwatch author awarded her site 4 ducks, in bold print and warned everyone to stay away from her.

It makes me question the quality of the products that the girls produce themselves or under their mom's direction.
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Originally Posted by PaulaG /img/forum/go_quote.gif

I think I'm going to have to reconsider my support of the Natural Beauty Box.  The girls mom is now posting on the site, so I had to research her.  It was hard to find anything, but I did find an old archived website from 2002 that had her listed in a Quackwatch (basically scamming people on the internet).  It was an interesting read:

http://web.archive.org/web/20041216143928/http://healthwatcher.net/Quackerywatch/Quack-schools/ICVM-London/index.html

The Quackwatch author awarded her site 4 ducks, in bold print and warned everyone to stay away from her.

It makes me question the quality of the products that the girls produce themselves or under their mom's direction.
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I've found Quackwatch to be a biased site, so I take what it says with a large grain of salt.  There is a definite bias against alternative/complementary medicine practices on it, verging on the hysterical at times.  My impressions of this site go back over ten years, as I remember reviewing it when I was in graduate school and being less than impressed.  I'm a medical/clinical librarian by profession, and lecture on evidence-based medicine at my university.  I regularly have to locate and evaluate research to inform patient care and hospital policy decisions, so have more than a passing familiarity with how to evaluate credible information.  Having said that, I think you ultimately have to go with your gut on whether or not you think the Natural Beauty Box products are good quality or not.  Even if they are good quality, if the company lacks professionalism, perhaps that will be what makes the decision for many people.  I think it's worth noting that the Natural Beauty Box is a startup  by a teenager and a young adult, so I can't say I'm really surprised by the current issues.

I have no idea if Dr. Mila Emerald is reputable or not, but her credentials (if true) are from the University of Western Ontario, Robarts Research Institute.  I'm not really familiar with it, but it does seem to be a legitimate institution. 

 

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