- Joined
- Apr 8, 2013
- Messages
- 305
- Reaction score
- 179
I contacted SB about returning the May box and this is the response I received:
They also gave me a RMA number so you do need to email them first about returning the box o' Dollar Store treats.We had a change in our returns policy back in February where we do not accept returns in most cases; however, I do see that your account is an exception and returns are allowed for you since you have been an active member prior to February 20, 2014.
For a return, the complete box will need to be sent back. The shipping fee to return the box is covered by the subscriber, so my suggestion is to "Return to Sender." Once we receive the box, we will go ahead and credit your account.