Sindulge Discussion

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Okay, catching up on threads here. Has ANYONE received a box yet?! Not only is the whole consultation thing a PITA, but then it seems like they're just putting off you guys getting your items. Just reading through this thread I'm like *red flag* scrollscroll *red flag* scrollscroll....

 
I was told when I emailed about the box that they were all going to ship yesterday... but I never got any kind of notification that it had shipped, and I am guess that no one else did either. This company really is ridiculous.

 
I am canceling for sure but I am going to wait until the box actual ships and has some sort of activity. Last thing I need is them taking my money and no box.

 
I have a suspicion that they're waiting to send all the packages on one day so that every month it's always the same day. Which is fine...but they should have just said that IF it is the case. Not making us wait 1-2 weeks for a box that may not even ship in that time. Especially since their are no e-mails updating us...

 
That's fine, however, they told me 7 days after my consultation and then 10 days after my consultation. I had my consultation on February 27th, if I knew that, I would have scheduled my consultation for later so I didn't have to wait so long.
 

Originally Posted by javagirl87 /img/forum/go_quote.gif

I have a suspicion that they're waiting to send all the packages on one day so that every month it's always the same day. Which is fine...but they should have just said that IF it is the case. Not making us wait 1-2 weeks for a box that may not even ship in that time. Especially since their are no e-mails updating us...


 
Yeah I completely agree. Has anyone tried calling them or just e-mailing?  I wonder if they even list their number...

 
I live close to where the company is located in California, so if they shipped boxes out yesterday I should get it TODAY, or Monday at the latest. I'll let you know if I do. My consultation was on the 29th, this whole thing (no emails, no updates, weird customer service) is a tad ridiculous, but if it's nearly as good as it "sounded" I'll stick with for a couple more months. We'll see. It's not looking good though. 
icon_eek.gif


 
I got a reply, I emailed yesterday with:

We're going on day 10 without a shipping confirmation when I was told 7 days, then 10 days. This is getting ridiculous. I understand that you're a new company and that there are kinks to work through but if you can't stick by your word, you shouldn't be so specific.
And they emailed me back:

[SIZE=11pt]Hi Vanessa,[/SIZE]

[SIZE=11pt]Thank you for your patience.  I agree with you and we are working as fast as we can to get all the samples out.  I am happy to say that your samples were shipped out today and you should have them next week.[/SIZE]

[SIZE=11pt]Have a great weekend.[/SIZE]

[SIZE=11pt]Regards,[/SIZE]

[SIZE=11pt]Jaivin Karnani[/SIZE]
If it was shipped, I didn't get a confirmation or DC#. I also logged into my account and haven't seen anything in there yet either.

 
I think I'm the only one thats received my box and it was a load of crap. Ugh, I still get mad about it! You can read my previous post you can see what I got.

 
Originally Posted by MakeupGalore /img/forum/go_quote.gif
I think I'm the only one thats received my box and it was a load of crap. Ugh, I still get mad about it! You can read my previous post you can see what I got.

can't find your post-what did you receive?

 
I emailed Sindulge on Friday  letting them know I had  my consult on 02/28 and have not heard anything since.  I received the following email reply today.

[SIZE=11pt]"Thank you for contacting us.  We apologize for the delay and will have your bag shipped by March 16.  Thank you for your continued patience.[/SIZE]"

[SIZE=11pt]Regards,[/SIZE]

[SIZE=11pt]Jaivin Karnani[/SIZE]

[SIZE=11pt]
get-attachment.aspx
[/SIZE]

Wow!! Really?

 
Originally Posted by missgr /img/forum/go_quote.gif

I emailed Sindulge on Friday  letting them know I had  my consult on 02/28 and have not heard anything since.  I received the following email reply today.

[SIZE=11pt]"Thank you for contacting us.  We apologize for the delay and will have your bag shipped by March 16.  Thank you for your continued patience.[/SIZE]"

[SIZE=11pt]Regards,[/SIZE]

[SIZE=11pt]Jaivin Karnani[/SIZE]

[SIZE=11pt]
get-attachment.aspx
[/SIZE]

Wow!! Really?
icon_eek.gif
icon_eek.gif
icon_eek.gif

 

 
Mail came already, btw. No Sindulge yet for me. Consultation with Ami was on the 29th and I live close to them in So Cali. Based on everything I've read here I'm *definitely* starting to get concerned.

 
I am getting concerned, and annoyed quite frankly. I can't wait to cancel, specially if the bag is crap. If the bag is OMG amazing, I might consider staying but other than that, peace out sindulge!
 

Originally Posted by HelloLeilani /img/forum/go_quote.gif

Mail came already, btw. No Sindulge yet for me. Consultation with Ami was on the 29th and I live close to them in So Cali. Based on everything I've read here I'm *definitely* starting to get concerned.
WOW!! The 16th!? I would say cancel me NOW!

Originally Posted by missgr /img/forum/go_quote.gif

I emailed Sindulge on Friday  letting them know I had  my consult on 02/28 and have not heard anything since.  I received the following email reply today.

[SIZE=11pt]"Thank you for contacting us.  We apologize for the delay and will have your bag shipped by March 16.  Thank you for your continued patience.[/SIZE]"

[SIZE=11pt]Regards,[/SIZE]

[SIZE=11pt]Jaivin Karnani[/SIZE]

[SIZE=11pt]
get-attachment.aspx
[/SIZE]

Wow!! Really?


 
can't find your post-what did you receive?
Poop A Pop Beauty nail polish A 10mL sample of Ahava hand cream A cheap ME Coametics eye pencil LA Fresh face wipes And a Clark's Botanicals face mask (small sample jar) And this AFTER my consultation which stated I was most interested in MAKEUP!
 
Poop A Pop Beauty nail polish A 10mL sample of Ahava hand cream A cheap ME Coametics eye pencil LA Fresh face wipes And a Clark's Botanicals face mask (small sample jar) And this AFTER my consultation which stated I was most interested in MAKEUP!
Thanks-mg. Not too impressed with that first bag-even if it I was only paying 1 cent. Glad I cancelled. Not worth my time and hassle.
 

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