Red Carpet Box

[kawaiimeows]

wow, the amount of interest this is gaining is kind of scary.

 

[zadidoll]

Does she still have the MyGlam/Ipsy About rip off up on her site?

 

[Malia]

Originally Posted by yousoldtheworld /img/forum/go_quote.gif


Ugh. I've gotten free boxes/products from other companies for review before, and I reviewed those products honestly, good or bad. She deletes all negative reviews. Definitely sounds like she's bribing people for positive reviews.

I just wanted to step in and say that I did receive Octobers Red Carpet Box in exchange for a review.  I always give HONEST reviews and I just wanted to say that in no way was i BRIBED to give a positive review.  Being a blogger, I want my readers to be able to trust me.  I saw a link to my post here in this forum and would hate for that to give me a bad name as a blogger because you all seem to have a problem with the Red Carpet Box.  I have contacted the owner with my concerns and questions and am awaiting her reply.

Someone (I'm guessing from here) posted a comment questioning the box, and I had no problem approving it so that others can view it.  I also hope the owner is able to give a response and we'll see what she says.

I don't want anyone to think negatively of me or my blog because of my review.  I'd also like you to know that my review was based on the box that I received and NOT on past boxes.  I do understand everyones concerns.  I too, would not like to be sent expired products.  I also feel that if the products were Knock-Offs, they should be labeled as such.  As far as I can tell my Big Buddha Sunglasses are authentic, and I'm not sure if my products have been discontinued, but I do not see any expiration dates on any products to prove that they are expired.

 

[Malia]

Originally Posted by nelliebelle1197 /img/forum/go_quote.gif

That website is still a nightmare of word salads.

Here is a rave review with a whole bunch of victims lining up:

http://livinthemommylife.com/2012/10/red-carpet-box-review.html

This is my Rave Review!  My HONEST review.  I guess I'll have to read back in this thread to see why everyone seems to have such a problem with the Red Carpet Box.  My experience with this subscription box has been positive so far and I'm honestly surprised to see al this negativity :-(

 

[mirandamanda]

Originally Posted by Malia /img/forum/go_quote.gif


This is my Rave Review!  My HONEST review.  I guess I'll have to read back in this thread to see why everyone seems to have such a problem with the Red Carpet Box.  My experience with this subscription box has been positive so far and I'm honestly surprised to see al this negativity :-(

Thank you for your HONEST review, this thread is chock full everything that is or went wrong with RCB. I actually do feel bad for the people who paid for expired products and knockoffs but its nice to see a different postive attitude here.

 

[bluelion]

Malia, I'm glad you've had a good experience. Personally, I'm still too wary about them to drop the dough. But if people know what they're getting into and still enjoying it, then more power to them. All subs aren't for everyone. =) I think it's really nice that you came and posted your experience without taking away from those who've been less than thrilled with the company.

 

[adore]

Originally Posted by kawaiimeows /img/forum/go_quote.gif

wow, the amount of interest this is gaining is kind of scary.

Ladies! This is pretty creepy, a little sad, and really psychotic. Are you seriously wasting your time stalking a subscription box service!? 

Not a single one of you have messaged me personally to try and get your situation(s) fixed, yet you're still fussing about every tiny move my partner and I make. The company has improved greatly and is doing so daily. If you would like your issues addressed one on one, I would absolutely adore that. In the meantime, why keep beating a dead horse? It's futile. 

 

[nelliebelle1197]

No one is stalking anyone. Members of this board monitor subscriptions, good and bad. We hate to see people scammed when there are so many good boxes out there. If you and your "partner"  were disclosing to customers the origins of your products and ceased implying that the products are fresh & legit and that the companies "sponsor" you, then no one would bother you. Legitimate companies disclose the origin of their products.

 

[kawaiimeows]

Originally Posted by adore /img/forum/go_quote.gif

Ladies! This is pretty creepy, a little sad, and really psychotic. Are you seriously wasting your time stalking a subscription box service!? 

Not a single one of you have messaged me personally to try and get your situation(s) fixed, yet you're still fussing about every tiny move my partner and I make. The company has improved greatly and is doing so daily. If you would like your issues addressed one on one, I would absolutely adore that. In the meantime, why keep beating a dead horse? It's futile. 

sorry but there's nothing creepy, sad, or psychotic about looking at a company's PUBLIC facebeook or PUBLIC reviews of people who were solicited by the company to post. if that's what you think of people who stay in the know about your business, then you have a problem.

 

[Hellocat4]

"Companies are allowed to ask for their products back with the original tags and boxes intact before they issue a refund."

Unbelievable!!  Customers are "allowed" to ask for their money back on counterfeit or expired items!  Not that it makes a difference, but I am curious as to why she is so desperate for the expired products.  Possibly, to re-sell?

"Paypal has told me that this type of forum stuff is becoming more common and it actually helps them when they are investigating refunds."

I see this as yet another warning or threat- "do not talk crap about my business, because you are merely assisting me".  A new tactic, but I can see right through it.

"I contacted the company that I bought them from and I gave them my opinion that these earrings caused some problems because they were misleading in two ways: the price tags and the QVC relation (of which there was none)."

Why on earth did she bother contacting the company?  By her own rationale, companies are allowed to do whatever the heck they want, at the victim/customer's expense.  Maybe she is going by their customer relations as a model for her own?

"I like to offer pretty and fashionable sunglasses in particular and I have access to what is called â€shelf pulls†from department stores from wholesalers that are name brand, but if I’m constantly going to be attacked on authenticity issues, I absolutely want to keep offering pretty glasses, but if it makes people feel better, I’ll just call them â€Fashion Designer Sunglassesâ€."

Seriously?  If it makes people feel better??  How about, giving customers their money back, when you sent them expired, unsafe, products?  False advertising, threatening customers, etc.  She obviously does not give a crap about her customer's feelings or doing the right thing.

 

[Hellocat4]

Also, I wanted to address the issue of discontinued products. We do sometimes offer them! Korres is one of the brands we have lots of product with and they are considered in the category of â€discontinued†not â€expiredâ€. I contacted Korres personally and they assured me they were only discontinued and not expired and beautiful items on amazon and other popular sites still sell Korres in particular. Some of my favorite products such as Korres are discontinued. We hope that the Urban Decay month of November really does put renewed faith and momentum in Red Carpet Box. I never did explain what you would get in a Red Carpet Box package! We actually nixed the Korres package and now we have plenty of Urban Decay only packages to distribute for the month of November.

For the month of November for instance:

2 full sized Urban Decay Products
Genuine Swarovski carded and made in the USA jewelry
1 purse
First 25 subscribers receive a full size Etsy Sponsor lip balm
Every subscriber receives a full size duo nail kit by Nailtiques
A surprise fashion item
Some surprise bonus items

 

[zadidoll]

Most likely the Urban Decay products will be something that was either recently discontinued (such as the old eyeshadows) or discontinued a long time ago such as the loose pigments (which sold for $1). Anyone remember when GoGo Girlfriend sent out those UD pigments? I love UD and it's a good item BUT the fact that it was discontinued and sold for a $1 and promoted as them working with UD was so misleading. Glad GGG closed down because after all the drama with The Look Bag, Posh Pod, Box Monthly and now Red Carpet Box it makes me wonder exactly where did GGG buy their products from.

I honestly don't get why these new start ups just don't work directly with the companies. It's probably less expensive to get NEW product that way. Surely if Birchbox, Beauty Army, MyGlam/Ipsy, Sample Society and Glossybox can do it so can other companies. To me it seems clear, have a business plan in place, have your vendors in place (work directly with companies otherwise you run the risk of those companies going after you for not having permission to distribute their products), have your website ready to go and not in a so-called "test phase", etc, etc. If you don't have the vendors in place then DON'T USE EBAY or "wholesalers" or "3rd party vendors" because YOU and YOUR company run the risk of sending out discontinued, expired, counterfeit products and once people find that out your reputation is GONE.

 

[nelliebelle1197]

They don't have the connections or the start up cash. The fact is, if a product is discontinued you are running the risk of bad/expired products. Only spf  is required to have an expiration....

Originally Posted by zadidoll /img/forum/go_quote.gif

Most likely the Urban Decay products will be something that was either recently discontinued (such as the old eyeshadows) or discontinued a long time ago such as the loose pigments (which sold for $1). Anyone remember when GoGo Girlfriend sent out those UD pigments? I love UD and it's a good item BUT the fact that it was discontinued and sold for a $1 and promoted as them working with UD was so misleading. Glad GGG closed down because after all the drama with The Look Bag, Posh Pod, Box Monthly and now Red Carpet Box it makes me wonder exactly where did GGG buy their products from.

I honestly don't get why these new start ups just don't work directly with the companies. It's probably less expensive to get NEW product that way. Surely if Birchbox, Beauty Army, MyGlam/Ipsy, Sample Society and Glossybox can do it so can other companies. To me it seems clear, have a business plan in place, have your vendors in place (work directly with companies otherwise you run the risk of those companies going after you for not having permission to distribute their products), have your website ready to go and not in a so-called "test phase", etc, etc. If you don't have the vendors in place then DON'T USE EBAY or "wholesalers" or "3rd party vendors" because YOU and YOUR company run the risk of sending out discontinued, expired, counterfeit products and once people find that out your reputation is GONE.

 

[bluelion]

My guess for the UD product (at least one) was going to be the shadow pencils that were selling in a set of 5 (from last year's holiday sets). There were tons of those sets at Nordstrom Rack for $12, and I wouldn't be surprised if it dipped even lower at some point.

After seeing the shipping label, I'll have to agree with Zadi now that the products are probably from their recent sale.

 

[Rach212]

Originally Posted by nelliebelle1197 /img/forum/go_quote.gif

They don't have the connections or the start up cash. The fact is, if a product is discontinued you are running the risk of bad/expired products. Only spf  is required to have an expiration....

I just can't get on board with this sub/company.  Her VP of whatever-it-is is someone she met online.  I've bought plenty of Avon over the years, but it doesn't scream "red carpet" to me. They buy lots off of eBay and from random distributors ... who knows where these items have been before they get to her. It's mismatched stuff that she gets good deals on and then resells the stuff to her "VIP's" ... some expired and some of it costume jewelry.  And the whole "don't order until November 1st, the system won't know what to do!" combined with her changing what is going to be in the box every other day ...  This is more "Yard Sale Box" than "Red Carpet Box" to me.

 

[Honicakes]

Originally Posted by Rach212 /img/forum/go_quote.gif


This is more "Yard Sale Box" than "Red Carpet Box" to me.

I couldn't have said it better myself...

 

[QueenG]

I just barely read through the long winded answers Red Carpet Box gave on that rave review. All I got from it was a feeling of a standoff with MUT members and former customers. I can't remember the last time a company I stayed loyalty to treating me this way! If I ever got this kind of message from a company, I would drop them immediately and I'm taking all my friends and blog readers with me.

And can I just use one phrase here that RCB seems to not know: Due Diligence. We MUT members are asking the tough questions and expecting some solid answers or solutions. All we're getting is the run-around and just palin weirdness. Like I said before, great idea, poor execution. DUE DILIGENCE!

 

[kawaiimeows]

Originally Posted by QueenG /img/forum/go_quote.gif

I just barely read through the long winded answers Red Carpet Box gave on that rave review. All I got from it was a feeling of a standoff with MUT members and former customers. I can't remember the last time a company I stayed loyalty to treating me this way! If I ever got this kind of message from a company, I would drop them immediately and I'm taking all my friends and blog readers with me.

And can I just use one phrase here that RCB seems to not know: Due Diligence. We MUT members are asking the tough questions and expecting some solid answers or solutions. All we're getting is the run-around and just palin weirdness. Like I said before, great idea, poor execution. DUE DILIGENCE!

yeah that ridiculously long-winded response to just one comment/critique on the rave review would be sending HUGE red flags to me as a new customer. if they want to be a successful business, they need to learn some PR control.

 

[kawaiimeows]

well this is interesting. 3 full size UD products? i hope we can get some detailed shots of this next wave of bags, i don't think any company can afford to do something like this without the products being counterfeit or discontinued.

 

[bluelion]

I think it's safe to say they are the discontinued items that were marked down pretty significantly during their sale. I will be very surprised if they're not. So repurchasing these items might not be an option. But not everyone subscribes to a service like this to buy its offerings, so...I guess there's that? To her credit, I do think she's working hard and being very careful to check out the merchandise from here on out. But I'm still not down with any service that is just buying from wholesalers. It just seems like anyone can do that (or buy off ebay).