Just got mine too! I had the weird shipping in August on my account too, so I would not worry to much if your account says that.
So, I had this problem last time.They said they had problems charging my account! Does anyone know a number to call? I updated my card last month called my bank and nothing is wrong with the card. Ugh I'll be so mad if I don't get my box.
I think I screwed it up when I removed my credit card number and then hit Save (or update or whatever that button is called). So there was no credit card number associated with my account at that point. That was when I wasnt sure how it worked and I wanted to make sure I didnt get charged for whatever box I had originally subscribed to.Ii remembered what you went through so I have hope ill still get my box. I haven't heard back from Whitney but my card is the one they tried to process so I am probably going to have to open a new account. Ugh! Note to self never change your credit card on their site. Unfortunately, my card was compromised and they had to issue me a new one last month. Now I get a notice today that they will be switching to MasterCard soon and I will get a new card in the mail. Lucky me I may go through this again!
I don't remember a problem when I updated it but I am hopeful it will go through soon. First time I have actually been anxious for someone to take my money! LolI remember last time that a bunch of people, myself included, had empty credit card numbers and re-entered it and then several people had issues arise from that.
But that doesn't sound like the problem here. I hope it gets figured out! I also hope that the awesomeness of the box will make up for all the issues you are having.
this is the first time it's happened to me. Do you always get your box? I have emailed them and emailed their Facebook and twitter and still no reply yet about them rerunning my card.I got an email about an issue charging my card. For some reason this always happens with this one particular box and I have no idea why that is. Anyway already contacted them about rerunning my card, I'm getting pretty used to that at this point. ^^;
can you please kindly share what type of contents are in Liz's box? :w00t:The charge issues have me worried as this will be my first box from Nina's curation.
IDK, if they can't charge a black steel VISA, then it's definitely their problem and they need a new CC processing company. IMO.
I think I'm also going to get Liz's box. I wrote her about it and she was very helpful about the type of contents.
I got a response from them yesterday. They said they would try it again today. I hope it gets through.this is the first time it's happened to me. Do you always get your box? I have emailed them and emailed their Facebook and twitter and still no reply yet about them rerunning my card.
Sure. She told me that it would be similar to Pop Sugar. A mixture of cosmetic/ skin care, lifestyle and so forth. I don't think she will put hair care in, or food, but likely a jewelry item and misc. cosmetic/ beauty products. It will have a slant towards organic items, as those are what she likes best. It could be small- batch companies, if she goes all- organic.can you please kindly share what type of contents are in Liz's box? :w00t:
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