Popsugar Must Have October 2014 *May Contain Spoilers*

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DonutsDriver said:
It might be worth noting, I don't know why but it doesn't show up if I login on my computer (any browser) The list just shows "nothing found" or something similar. However, I installed the app on my phone and it was there as initiated. I'm not sure why, but maybe the desktop version only shows boxes once they are moving? Moral of the story: try the app.
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And still nothing :( /emoticons/[email protected] 2x" width="20" height="20" />
 
We are 87% complete with October shipping and again apologize for the delay in your tracking and billing.

We are focusing on improving our site experience, getting boxes to you with billing and shipping timelines met, and, of course, delivering something that makes you excited and that we are proud of each month.

For any customer service questions, please email [email protected].

Love,

The PopSugar Must Have Team

This is what is on Facebook

 
DonutsDriver said:
It might be worth noting, I don't know why but it doesn't show up if I login on my computer (any browser) The list just shows "nothing found" or something similar. However, I installed the app on my phone and it was there as initiated. I'm not sure why, but maybe the desktop version only shows boxes once they are moving? Moral of the story: try the app.
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i did both nothing on either popsugar says 87% of boxes have gone out looks like im part of the 13% that hasnt yet...

 
Monica Sue said:
i did both nothing on either popsugar says 87% of boxes have gone out looks like im part of the 13% that hasnt yet...
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Boo! In all fairness, they just printed my label, and that was 2 days ago. So maybe they will print more labels today before sending out a large batch? Kind of makes me wonder if all of the 87% have actually left the warehouse...you know? Hopefully, you'll get a # (or a box!!!) soon!

 
fancyfarmer said:
We are 87% complete with October shipping and again apologize for the delay in your tracking and billing.

We are focusing on improving our site experience, getting boxes to you with billing and shipping timelines met, and, of course, delivering something that makes you excited and that we are proud of each month.

For any customer service questions, please email [email protected].

Love,

The PopSugar Must Have Team

This is what is on Facebook
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Well I'm definitely part of that 13% :( /emoticons/[email protected] 2x" width="20" height="20" />

Online it says "shipments pending"....no emails, no box, no nothing!

Has anyone near Austin, Texas gotten their box yet?

 
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I just looked on usps and it said my box is on its way. It says "preshipment information sent to usps", so I'm not really sure what that means, but at least it's on the way.

Now to get PS to reverse the charge since it was supposed to be a referral box... :rolleyes:

 
JenniferV said:
I never got tracking on this month's box either (although I did get the delay e-mail), but mine should be here today.  I can see it in the FedEx Delivery Manager thing.  It's not tracking by reference this month though.  Anyway, if you want to sign up and see if your box is at least in the system, you can do it here: http://www.fedex.com/us/delivery/
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Woah, it feels like Christmas came early! Apparently my box is at the post office and set to be delivered tomorrow. Thanks, JenniferV :) /emoticons/[email protected] 2x" width="20" height="20" /> I'm still super bummed with the way PopSugar handled this month, and really expect more from them...but knowing me I will be too much of a wimp to cancel. Ah, well!

 
Is it just me, or is anyone else getting super annoyed every time they get an email from PS, and it's NOT a shipping notice? Today, it was, win a wardrobe from PS, and Progresso soup. I swear, I have gotten more "junk" mail from them while "Box Gate 2014", has been going on, than I ever have before.

 
Sashatiara said:
I used the Rue La La voucher which I purchased on 9/22 and haven't received anything from Popsugar besides the confirmation email 10/01. Today I contacted Rue La La and they have heard about the problem and are working to resolve it. The person I spoke with told me that I should expect a resolution in 3-5 days which will either be a tracking number or a refund.
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I saw your post and wrote to Rue La La too, as I used the voucher this month.  If anyone is in the same boat as me/us (used the voucher this month, have not heard anything, no box, no tracking, no emails) contact Rue La La. Maybe we'll get some resolution with them.

I emailed PS yesterday and got the stock reply today of "higher than normal traffic" and all that jazz. DUH you have high traffic - the month has been a fuster cluck.  I wrote back and said they needed to come clean and be honest with people. These rote replies are doing nothing for them. 

I've been a PS subscriber from almost the beginning. Between this box and my BirchBox this month, maybe the subscription box gods are trying to tell me something.

 
fancyfarmer said:
Is it just me, or is anyone else getting super annoyed every time they get an email from PS, and it's NOT a shipping notice? Today, it was, win a wardrobe from PS, and Progresso soup. I swear, I have gotten more "junk" mail from them while "Box Gate 2014", has been going on, than I ever have before.
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YES!! they keep showing up on my YouTube sub list and it is making me nuts, i don't want to see brandi's bloopers!!

i still have not rec'd SEPT? anyone else?

in addition to OCT! 

i asked on FB and msgs were deleted

 
pbpink said:
YES!! they keep showing up on my YouTube sub list and it is making me nuts, i don't want to see brandi's bloopers!!

i still have not rec'd SEPT? anyone else?

in addition to OCT! 

i asked on FB and msgs were deleted
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Yes, I'm getting all of the other emails other than the one I want that tells me what's up with my box.

Wow, they are deleting your FB questions?  This is just shady. 

 
I used the Ruelala code on October 1st and got my box today. I double checked and I was not charged on the card I gave them. I think I will cancel though. I never got any kind of email or tracking number.

 
O.k., has anyone else seen the press release from PS regarding the 2nd Nieman Marcus collaboration box? 

I just saw this on Yahoo Finance and the article indicates it will be available for purchase 10/22/14 (today??!!??!!??!!)

I really hope this is a joke or a misprint!  They seriously need to take care of the October subscribers before worrying about the next LE box. 

I still haven't seen or heard anything on my Oct. box :( /emoticons/[email protected] 2x" width="20" height="20" />.

The worst part is that I'm now really tempted to buy a Nieman Marcus box when it actually does become available since it was so amazing last year and I missed the boat... Although, I think this year it sounds like it will be $250 (?).

 

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