Popsugar Must Have October 2014 *May Contain Spoilers*

shop deals on amazon
Shop deals on ebay
Jeffreestar cosmetics
Advertise with us
Makeuptalk.com forums

Help Support Makeuptalk.com forums:

This site may earn a commission from merchant affiliate links, including eBay, Amazon, and others.
AmryAnn said:
Thank you, thank you!! That was exactly me. I switched over to Chrome and the order went thru just fine... so weird.
Click to expand...
No problem, like I said, I had the same issue and someone commented on my post on their fb page to help me. NOT THEM! From what I can tell they never really tested the site, or not to the point they should habe, I might have mentioned that to them in an email when they finally responded.

 
meh - my account was totally wiped out.  So I figure now I'll just wait for a coupon.  Not seeing anything out there besides the $5 one :( /emoticons/[email protected] 2x" width="20" height="20" />

 
I get a free box this month and it doesnt show my order has processed it just shows next payment due is November.  Is anyones boxes showing as processed?

 
Reporting my status on Oct 2014 PSMH box:

I placed an order on Oct 1st, and was immediately charged and payment has been posted on my credit card. I see now that "next shipment" is "Oct 2014"; under "shipment" it says pending; and weirdly, under "Recurring payment" it shows $0 Oct 5th 2014 and there is a order number. Very confusing... 

I have been with PSMH only since August 2014, and I love it, but the the whole thing about upgrading made very confusing mess. I hope to get some update on Oct box sometime this week.

AND, how do I log out from my account? I don't see that convenient button. Did anyone find the way?  

 
I don't bother to mess with coupon codes and just have a regular subscription. My account was charged on October 4. It looks like my account number has changed.  No backdoor tracking yet!

 
I guess I am going to have to re subscribe? I have nothing on my account as far as orders go and they just keep sending me an automated email every 2 days telling me they are busy and will respond eventually. My question was if I need to re subscribe lol I won't do it now without a good coupon, this is more work then it's worth :p /emoticons/[email protected] 2x" width="20" height="20" />

 
I am getting slightly concerned. By now, it seems a lot of us has back door tracking, or at the very least double processing. Nobody has back door processing, and the updated page doesn't seem to do a double processing. Also, on a personal note, I emailed Popsugar on Friday asking why my credit card hasn't been charged, despite on their site it shows that it should have been. I emailed them again today, and have had no response to either email. I hope the site update didn't mess up order processing.

 
fancyfarmer said:
I am getting slightly concerned. By now, it seems a lot of us has back door tracking, or at the very least double processing. Nobody has back door processing, and the updated page doesn't seem to do a double processing. Also, on a personal note, I emailed Popsugar on Friday asking why my credit card hasn't been charged, despite on their site it shows that it should have been. I emailed them again today, and have had no response to either email. I hope the site update didn't mess up order processing.
Click to expand...
I  have also emailed popsugar every day for the last week . They still have not got back to me except to say that they are backed up with email. 

 
I feel like popsugar should apply an automatic coupon to subscribers boxes. I have been subbed nonstop since June and they still haven't taken payment for October. I pay 43.00 a month because I don't want the stress of canceling and rebuying and emailing etc. I shouldn't have to email them asking if I'm going to get a box and why I haven't been charged. Then, never even get a personalized response only an automated one. This is ridiculous.

 
Shayleemeadows said:
I feel like popsugar should apply an automatic coupon to subscribers boxes. I have been subbed nonstop since June and they still haven't taken payment for October. I pay 43.00 a month because I don't want the stress of canceling and rebuying and emailing etc. I shouldn't have to email them asking if I'm going to get a box and why I haven't been charged. Then, never even get a personalized response only an automated one. This is ridiculous.
Click to expand...
100% agree, and totally happening to me too. And those are the reasons I don't resub when coupons come out, and just pay full price, however this is a headache.
 
I'm assuming they will be shipping boxes late this month, or at least not until closer to mid month.  They claim ability to ship boxes out by the 15th of the month, so probably around then. 

Between being down for business a whole week, and then things still not working 100%.  If they're so backed up on emails and can't respond to anybody, they'll be just as behind in the warehouses too, I'm assuming, because the warehouses can only box/ship out what they get from the system, which is messed up.  

This box better be worth all the trouble, that's all I gotta say, lol.  

 
my account is listing SEPT box being charge $0.00 and OCT being charged $39.95

my card has a charge of $24.95 and per direction from PS I had to have an active account to receive my referral boxes which should have started after making my account active...

?!?!?

there is no card listed in my account to be charged as that seemed to disapear...

they have not respond to my last email from over a week ago.....

guess it's time to write for a 3rd time about the same issue....

 
lechatonrose said:
I would be really happy with that, but I think that's probably a post from the special edition box last year
Click to expand...
Looks like it was for a special edition box, www.beautybykrystal.com/2014/10/le-metier-de-beaute-kaleidoscope-pretty.html

Hoping we do not get it to be honest, not my favorite eyeshadow colors.

 
Last edited by a moderator:
It's been 6 days and still no email responses back from them, I am getting really annoyed. I just want to know if I need to resubscribe, since there are no orders or even a hint that I am now thanks to the new site.

 

Latest posts

Back
Top