Popsugar Must Have October 2014 *May Contain Spoilers*

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I just used my RueLaLa voucher.  I'm itching to try a new sub and since this one was already paid for, I pulled the trigger.  Hopefully this satisfies.

 
Mine is supposed to be free from a referral but there is no "processing" or anything showing up on my account! I hate to email them because I'm sure they are bombarded, but dangit I want my box! I guess I will wait it out a few more days.

 
s112095 said:
I haven't been charged either. I think the did a crap job with the website turnover.
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. I agree with the crap job. I just noticed though if you look under shipments, and then click on recurring payments, I actually now show I was charged yesterday, and there is also an order number. It also shows that my next shipment is Oct., and my next payment is Nov. The odd thing is it hasn't posted to my credit card, and all the previous months it showed up immediately. So, who knows. I just want my darn box.
 
Mine still says I have no orders for this account, I just sent them an email about it because I have waited long enough for it to change.

 
s112095 said:
I haven't been charged either. I think the did a crap job with the website turnover. 
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I agree when I went to look at my account there was no sub info so I ordered a 3 month sub with a coupon, after ordering that one I saw it pop up right away. I even contacted psmh 3 times to see if they would tell me if I still have a sub and they gave me an auto reply. 

 
So I looked at my account info again today, and it looks like it cleared up on the important stuff.  There is nothing listed for recurring payments anymore, and it says NA under next billing date now.  

((this was for a one time gift box order on an inactive sub account))

 
meganbernadette said:
Just a heads up for those of you who purchased Rue La La vouchers... I guess something went wrong with the website and they provided customers with $10 credit.... log on to Rue La La to see if you got it!
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I found a $10 credit on mine.  Hmm.  Not complaining tho.   ;) /emoticons/[email protected] 2x" width="20" height="20" />

I still can't place an order for the October box tho - and still no response about what the "internal error" is... I may not end up with a box this month.  Not sure what's going wrong with my order.  Has anyone else heard back about this specifically?

 
AmryAnn said:
I found a $10 credit on mine. Hmm. Not complaining tho. ;) /emoticons/[email protected] 2x" width="20" height="20" />

I still can't place an order for the October box tho - and still no response about what the "internal error" is... I may not end up with a box this month. Not sure what's going wrong with my order. Has anyone else heard back about this specifically?
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If you are using a mac and the safari browser then I think that is the issue. I had the same problem, they were and still are no help. I ended up downloading and using chrome off of a fb suggestion on their page by someone else with the same issue. I would say email them to let them know but you will get the generic response back.

 
I think for all the headaches, and problems Popsugar is providing to many of us trying to purchase our October box, and for the confusion with the site upgrade, they need to provide us with an AMAZING spoiler. Do you hear us PS, you owe your loyal subscribers a spoiler! ;) /emoticons/[email protected] 2x" width="20" height="20" />

 
I had some issues using my Rue code, too -- and while I got an email order confirmation from them, the order isn't showing up on my account.

I want spoilers too! An accessory in autumn colors (just please not a heavy scarf -- I'll never use it in Florida! Of course, I could always regift), a candle in some harvesty or autumnal scent, and a pretty palette would be nice. Also... wouldn't leaf-shaped cookie cutters be cute? Some sort of fun table decoration like whimsical candlesticks would be great. 

 
mcculsta said:
If you are using a mac and the safari browser then I think that is the issue. I had the same problem, they were and still are no help. I ended up downloading and using chrome off of a fb suggestion on their page by someone else with the same issue. I would say email them to let them know but you will get the generic response back.
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Thank you, thank you!!  That was exactly me.  I switched over to Chrome and the order went thru just fine... so weird.  

 
My charge showed up in my account but not on my card yet. 

I've warmed to the idea of a throw. 

 
I am so irritated right now.  After the upgrade I checked out the site, seemed to have erased all history.  Wanted to make sure I was cancelled.  It looked like everything was cleared out so I didn't worry.  Looked around today and finally found the spot for ordering...said it was processed today.  So I just paid full price for a box, ugh.  Popsugar I may be done with you. Your upgrade sucks!!

 

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