POPSUGAR Must Have February 2013 Box

[katybug1986]

Ignorance at its finest.
 

 

[katybug1986]

Originally Posted by meaganola /img/forum/go_quote.gif

No kidding. I find it endlessly fascinating how many of these posts merely reinforce what I said in my email to PS: Catty, witchy high school mean girls snickering at the fatties. Congratulations on completely missing -- and thereby proving -- the point! And then my brain starts playing a Headstones song that shares its title with songs by Cee-Lo and Lily Allen.

 

[Eleda]

Ladies, I suggest we ignore the troll.

 

[SiriusDreamer]

Oh I am totally going to get flamed for this.  I'm sorry if I offend - that's not my intention!  I just feel that my opinion is in the minority (but don't worry, I'm not going to throw in any stupid dancing elephants - yeah wth was that?  Anyway..).   Am I the only one who's worried that all of these complaints are going to ruin the possibility of clothing items in future boxes?  I may be the only person who LOVED the HPs and wrap (with shockingly no size issues despite the fact that I'm a very voluptuous lady - it's hard for me to believe that the majority of subscribers had a problem with sizes).  I kind of feel like complaining about size issues is like being a diabetic and complaining that PopSugar should never include chocolates or sweets - if you're diabetic, just toss it or give it away, and same goes for clothing items that don't fit.  Or not being able to afford internet and complaining that the only way to get the free song is to have internet (how dare they assume that everyone can eat sweets or is rich enough for internet!).   Don't flame me!  I'm not saying that you shouldn't receive replacements (I think PopSugar is going very much out of their way to accomodate the folks who complained, which impresses me personally), but I really think that some of these reactions are blown WAY out of proportion.  The bracelet that was sent a few months back was REALLY tight on my wrist, so that was definitely a legit complaint (I have TINY wrists so I can see how it wouldn't fit most folks at all), but the wrap is extremely adjustable and the panties fit my 42 inch hips nicely, so I just don't really understand the constant criticisms of PopSugar and the remarks about how PS is promoting negative body image, etc etc.  That's so silly to me (and before you tell me that I don't know how it feels to be a fat girl - I gained over 100 lbs in my pregnancy, so yes, I was 230 lbs once at 5'3.  I'm at a more "average" weight now, but I don't let the outside world or a silly little wrap tell me how to feel about myself).  Reclaim some of your power, ladies - and that means taking responsibility for your feelings, not blaming a company for making you feel bad!   I hope PS takes into consideration asking if folks want "extra small" "regular" or "plus size" items, perhaps (if they want to keep it to the basic minimum of sizes), or offer real sizing options in the future.  I just don't want to lose out on clothing options altogether.  

 

[kitnmitns]

Originally Posted by SiriusDreamer /img/forum/go_quote.gif
Oh I am totally going to get flamed for this.  I'm sorry if I offend - that's not my intention!  I just feel that my opinion is in the minority (but don't worry, I'm not going to throw in any stupid dancing elephants - yeah wth was that?  Anyway..).   Am I the only one who's worried that all of these complaints are going to ruin the possibility of clothing items in future boxes?  I may be the only person who LOVED the HPs and wrap (with shockingly no size issues despite the fact that I'm a very voluptuous lady - it's hard for me to believe that the majority of subscribers had a problem with sizes).  I kind of feel like complaining about size issues is like being a diabetic and complaining that PopSugar should never include chocolates or sweets - if you're diabetic, just toss it or give it away, and same goes for clothing items that don't fit.  Or not being able to afford internet and complaining that the only way to get the free song is to have internet (how dare they assume that everyone can eat sweets or is rich enough for internet!).   Don't flame me!  I'm not saying that you shouldn't receive replacements (I think PopSugar is going very much out of their way to accomodate the folks who complained, which impresses me personally), but I really think that some of these reactions are blown WAY out of proportion.  The bracelet that was sent a few months back was REALLY tight on my wrist, so that was definitely a legit complaint (I have TINY wrists so I can see how it wouldn't fit most folks at all), but the wrap is extremely adjustable and the panties fit my 42 inch hips nicely, so I just don't really understand the constant criticisms of PopSugar and the remarks about how PS is promoting negative body image, etc etc.  That's so silly to me (and before you tell me that I don't know how it feels to be a fat girl - I gained over 100 lbs in my pregnancy, so yes, I was 230 lbs once at 5'3.  I'm at a more "average" weight now, but I don't let the outside world or a silly little wrap tell me how to feel about myself).  Reclaim some of your power, ladies - and that means taking responsibility for your feelings, not blaming a company for making you feel bad!   I hope PS takes into consideration asking if folks want "extra small" "regular" or "plus size" items, perhaps (if they want to keep it to the basic minimum of sizes), or offer real sizing options in the future.  I just don't want to lose out on clothing options altogether.  

I am just sorry that the climate in the forum is such at the moment that you felt concerned about being flamed for sharing your thoughts.  There should be room for differing opinions, perspectives, and experiences.  We manage to have respectful dialogue about so many things, I am bummed by the direction that this thread keeps taking. As a member of this community, I have been abundantly grateful for all that I have learned, precisely because we are all different and have different talents, experiences, and viewpoints.  On the subjects we typically discuss, there is just so much I have yet to learn and I am eager to do so.

I will say that I have held back from posting because the atmosphere has been so tenaciously acrimonious.  I also was concerned that I could not vocalize without being flamed, and I get no joy out of starting fires or maintaining them.  I see no merit in it and I definitely do not learn from it.  I just hope things get better soon.

 

[melanie0971]

Originally Posted by tinkerbll695 /img/forum/go_quote.gif

.

Eh. To me this is the same as birchbox having NYC only events or Sephora only hosting events in certain cities. I appreciate when Companies use new/different/multiple ways to reach their consumers even if I don't get to take advantage. It makes sense to host these local/special events in certain bigger cities because theyre probably reaching more subscribers.

I sort of see your point about bigger cities, but I work in downtown CHICAGO. Last I checked we were a pretty good size city. But I'm over it

 

[jamiestarlynn]

Free cupcakes usually make me balloon up like a giant, pink, dancing elephant. 

But, I don't mind. Cupcakes are SO good.

I think the panties were "one size" that fits the larger end of the spectrum. I too am curvy and they fit me well. However, if I were smaller I don't think they would have fit as well (or at all). I can see them being baggy on some women. 

The wrap however, that was very small and very short. It will work for some ladies... or their husbands /emoticons/[email protected] 2x" width="20" height="20" /> 

However, I will have to mod mine to fit me and my body. I wish everyone could have enjoyed all the items though. At least for once. 

I enjoy getting "clothes" items, but I like the idea of the credits better. Like, give me a post card for a "free shirt/underpants/wrap/etc." but let me pick my size. I know it doesn't add weight or bulk to my box - but at least I know it should fit.

 

[Rach212]

Originally Posted by jamiestarlynn /img/forum/go_quote.gif

Free cupcakes usually make me balloon up like a giant, pink, dancing elephant. 

But, I don't mind. Cupcakes are SO good.

I think the panties were "one size" that fits the larger end of the spectrum. I too am curvy and they fit me well. However, if I were smaller I don't think they would have fit as well (or at all). I can see them being baggy on some women. 

The wrap however, that was very small and very short. It will work for some ladies... or their husbands /emoticons/[email protected] 2x" width="20" height="20" /> 

However, I will have to mod mine to fit me and my body. I wish everyone could have enjoyed all the items though. At least for once. 

I enjoy getting "clothes" items, but I like the idea of the credits better. Like, give me a post card for a "free shirt/underpants/wrap/etc." but let me pick my size. I know it doesn't add weight or bulk to my box - but at least I know it should fit.

Hahaha.  Overnight!   I agree ... cupcakes are SO, so good.  /emoticons/[email protected] 2x" width="20" height="20" /> 

 

[meaganola]

Free cupcakes usually make me balloon up like a giant, pink, dancing elephant. 

But, I don't mind. Cupcakes are SO good. I think the panties were "one size" that fits the larger end of the spectrum. I too am curvy and they fit me well. However, if I were smaller I don't think they would have fit as well (or at all). I can see them being baggy on some women.  The wrap however, that was very small and very short. It will work for some ladies... or their husbands /emoticons/[email protected] 2x" width="20" height="20" />  However, I will have to mod mine to fit me and my body. I wish everyone could have enjoyed all the items though. At least for once.  I enjoy getting "clothes" items, but I like the idea of the credits better. Like, give me a post card for a "free shirt/underpants/wrap/etc." but let me pick my size. I know it doesn't add weight or bulk to my box - but at least I know it should fit.

This was why I loved the StyleMint code: Okay, so *StyleMint* doesn't fit, but, hey, JewelMint! I just wish my problem with earrings had gone away before that code arrived so I could have picked up some fun dangly earrings! The necklaces just weren't thrilling me, so I ended up with a mystery box just to use the code.

 

[kitnmitns]

I lurrrve cupcakes.  They are totally my favorite dessert.  I hardly ever have them, but when I do......YUM   I once was one some sort of twilight anesthesia and found out that all I talked about were cupcakes.
 

 

[RaquelMichelle7]

While I did not feel personally offended by the "one size fits all" items I do understand how some could feel that way and utilize their 1st Amendment right of freedom of speech to let PopSugar know how they made a segment of their customers feel (which I think most comanies would appreciate knowing). I personally did email PopSugar, not to voice an opinion about sizing, but because I saw that they were making efforts to accomodate customers who the items did not fit and seeing as my items dind't fit me I wanted to see if I too could get a more accomodating size. I do think that everyone is allowed to have their own opinion (whichever way that opinion may swing) but I personally have a problem with the delivery of certan people's opinions (on both sides). If anyone wants their opinion to actually be heard then they should consider giving it respectfully so that people will be more receptive. Everything aside I personally appreciate the legths to which PopSugar seems to be going to fix a problem for a segment of customers and because of this I continue to subscribe.

 

[kitnmitns]

Originally Posted by RaquelMichelle7 /img/forum/go_quote.gif

 If anyone wants their opinion to actually be heard then they should consider giving it respectfully so that people will be more receptive.

Agreed. 

 

[kitnmitns]

In the spirit of gratitude and positivity, I just wanted to share some of the things I have learned from the ladies I chat with on the regular at MUT:

1. There is a HUGE difference between the crappy nail polish I used to buy at the dollar store and brands such as OPI.  I am a MUCH more competent manicurist now.

2.  I am capable of putting on eyeshadow and NOT looking like a streetwalker. (That said, I am also quite capable of putting on eyeshadow and looking like a call girl-HA!)

3. Really good mascara and eyeliner can really make a huge difference.  I always thought it was me, turns out (again) I just was not using the good stuff.

4. Pampering yourself with bath products is totally worth it.

5. Having buddies to share your adventures and mishaps makes the process of learning how to navigate beyond the basics makeup a whole lot more fun.

6. Fedex SlowPost is maddening, and not just to me ;-)

7. Spoilers ROCK and make every month feel like Christmas (in a good way).

8. It is okay to be a little self-indulgent now and then.

9. I am not alone in getting giddy at seeing the mail truck.

10. If I ever post a seemingly unique makeup conundrum, I will quickly learn it was not so unique.

Thanks Ladies

 

[OiiO]

I'm much happier with POPSUGAR now, I received one of those copy/paste replies but at least they will send me a little something extra to make up for the two items I couldn't use OR donate. To clarify, I purchased two February boxes and HP panties were way too big.

Hi Anastasia,

Thanks for taking the time to share your feedback with us. We apologize that this particular item was not a good fit for you, and will certainly consider this valuable insight for future Must Have boxes. It is our hope that every box is a positive experience even if some products might be better received than others. While we are not currently offering smaller sizes for the two items mentioned, please be sure to redeem your Hanky Panky voucher for %15 off your entire purchase on their website. With this, you will be able to choose your correct size and any available color you like! We understand that this takes the excitement out of receiving the Must Have box and we would like to send you a little package of goodies for this disappointment. Thank you for your patience and please keep an eye out for a surprise coming your way!

Cheers,
POPSUGAR Support

 

[lapsesinlogic]

Originally Posted by SiriusDreamer /img/forum/go_quote.gif
Oh I am totally going to get flamed for this.  I'm sorry if I offend - that's not my intention!  I just feel that my opinion is in the minority (but don't worry, I'm not going to throw in any stupid dancing elephants - yeah wth was that?  Anyway..).   Am I the only one who's worried that all of these complaints are going to ruin the possibility of clothing items in future boxes?  I may be the only person who LOVED the HPs and wrap (with shockingly no size issues despite the fact that I'm a very voluptuous lady - it's hard for me to believe that the majority of subscribers had a problem with sizes).  I kind of feel like complaining about size issues is like being a diabetic and complaining that PopSugar should never include chocolates or sweets - if you're diabetic, just toss it or give it away, and same goes for clothing items that don't fit.  Or not being able to afford internet and complaining that the only way to get the free song is to have internet (how dare they assume that everyone can eat sweets or is rich enough for internet!).   Don't flame me!  I'm not saying that you shouldn't receive replacements (I think PopSugar is going very much out of their way to accomodate the folks who complained, which impresses me personally), but I really think that some of these reactions are blown WAY out of proportion.  The bracelet that was sent a few months back was REALLY tight on my wrist, so that was definitely a legit complaint (I have TINY wrists so I can see how it wouldn't fit most folks at all), but the wrap is extremely adjustable and the panties fit my 42 inch hips nicely, so I just don't really understand the constant criticisms of PopSugar and the remarks about how PS is promoting negative body image, etc etc.  That's so silly to me (and before you tell me that I don't know how it feels to be a fat girl - I gained over 100 lbs in my pregnancy, so yes, I was 230 lbs once at 5'3.  I'm at a more "average" weight now, but I don't let the outside world or a silly little wrap tell me how to feel about myself).  Reclaim some of your power, ladies - and that means taking responsibility for your feelings, not blaming a company for making you feel bad!   I hope PS takes into consideration asking if folks want "extra small" "regular" or "plus size" items, perhaps (if they want to keep it to the basic minimum of sizes), or offer real sizing options in the future.  I just don't want to lose out on clothing options altogether.  

I absolutely would love clothing items in the PS box! I am also, however, one of the complainers. For me, what broke my extemely-patient-with-CS-issues-really,-more-than-I-should-be back was the fact that PopSugar's FAQ outright said they didn't need my size, and they'd ask for it if they every wanted to offer an item that would require it. I didn't complain about the StyleMint coupon a few months back because it was good for JewelMint too, and I happily spent it there, but in this case, it was an item that was a complete waste based on their not having information that PopSugar had told me they didn't need.

Whereas, I know that food pops up in the PS box on a regular basis. If I were diabetic, I wouldn't subscribe to it - or, I'd happily pass the items on to someone else, since I would have known all along that *that's what I signed up for* - a box that will regularly give me things that may not work for me. I think that was the difference here, for me. PS told me that they wouldn't send items that needed my size. So that's what I signed up for, knowing I'm very hard pressed to find "standard" or "one-size-fits-all" items that fit me.

I hope they don't stop sending clothing items either! I just hope they ask for my size this time. /emoticons/[email protected] 2x" width="20" height="20" />

 

[RaquelMichelle7]

Finally received a response from PopSugar, it was just the same form response that everyone has been getting about replacing the 2 items so I'm not gunna post it here. Gotta say I'm much more excited about the February box now that I'll be getting items that may fit me since the products themselves look great to me. Also, I've said it before and I'll say it again PopSugar customer service is definitely top notch, very impressed.

On another note, I'm still trying to decide whether or not to purchase fromHanky Panky using all the codes. I hope that the replacement gets here before the codes expire so I can get a sense of whether or not it's worth it before ordering.

 

[SammieHammie]

I got the same "we'll send more accommodating sizes" email. Which I'm ok with. I'm glad they're trying to make up for it. Also I used my HP codes. The polish is pretty and the plus-sized retro undies are like a cloud for my butt!

 

[Lisa Marie]

Originally Posted by jamiestarlynn /img/forum/go_quote.gif
I think the panties were "one size" that fits the larger end of the spectrum. I too am curvy and they fit me well. However, if I were smaller I don't think they would have fit as well (or at all). I can see them being baggy on some women. 

Yes! They gave me that...ummm... baggy "loaded diaper" look? (Sorry LOL) Yuck! I decided to email them about it because I'm short and I wear a petite or a short in just about everything. I received the copy/paste response like everyone else (use your coupon for something more your size...)

Another thing if anyone is curious: I decided to ask why we were sent wraps that looked very different from the ones pictured in our box inserts (missing the ribbon detailing?) Here's their response:

Quote: As for the style of Brokedown robe, please know that all of our POPSUGAR Must Have subscribers received a robe without the bow due to the retailer's customer feedback on their product. We apologize for any confusion from what was displayed in the monthly insert, but Brokedown has decided to discontinue the bow on the robe (it is much easier to put the robe on and take off without the bow). Please let us know if you have any other questions and hope you're enjoying your Feb. box!

 

[SiriusDreamer]

Originally Posted by Lisa Marie /img/forum/go_quote.gif


Yes! They gave me that...ummm... baggy "loaded diaper" look? (Sorry LOL) Yuck! I decided to email them about it because I'm short and I wear a petite or a short in just about everything. I received the copy/paste response like everyone else (use your coupon for something more your size...)

Another thing if anyone is curious: I decided to ask why we were sent wraps that looked very different from the ones pictured in our box inserts (missing the ribbon detailing?) Here's their response:

Loaded diaper - Lol!  I can DEFINITELY see how that is plausible, since like I mentioned I'm a very large-hipped lady and it fit me nicely, so if I were a little less hippy (not crunchy granola hippy, but childbearing hip hippy), they'd have looked like that on me too.  I ended up lucky that those items fit me well and I'm so glad I got a purple (instead of a lime or yellow - those don't look very flattering on my pale skin).

That's a really interesting response from PS.  I was wondering the same thing, though I personally prefer the wrap without the bow (the bow just looks silly to me, I like the simplicity without it).  At first I thought it was just Brokedown being cheap since they'd have to produce a lot for PopSugar, so it's nice to know it was eliminated for a real reason.  

 

[SiriusDreamer]

Originally Posted by kitnmitns /img/forum/go_quote.gif

In the spirit of gratitude and positivity, I just wanted to share some of the things I have learned from the ladies I chat with on the regular at MUT:

1. There is a HUGE difference between the crappy nail polish I used to buy at the dollar store and brands such as OPI.  I am a MUCH more competent manicurist now.

2.  I am capable of putting on eyeshadow and NOT looking like a streetwalker. (That said, I am also quite capable of putting on eyeshadow and looking like a call girl-HA!)

3. Really good mascara and eyeliner can really make a huge difference.  I always thought it was me, turns out (again) I just was not using the good stuff.

4. Pampering yourself with bath products is totally worth it.

5. Having buddies to share your adventures and mishaps makes the process of learning how to navigate beyond the basics makeup a whole lot more fun.

6. Fedex SlowPost is maddening, and not just to me ;-)

7. Spoilers ROCK and make every month feel like Christmas (in a good way).

8. It is okay to be a little self-indulgent now and then.

9. I am not alone in getting giddy at seeing the mail truck.

10. If I ever post a seemingly unique makeup conundrum, I will quickly learn it was not so unique.

Thanks Ladies

Haha, I thought I was the only one who goes nuts for the mailman!  I love getting surprises in the mail!

One thing that I've learned from the MUT ladies is to actually not be afraid of voicing a complaint once in a while (yes, even after I kind of complained myself about too many people complaining, lol).  But what I mean is voicing a complaint to a company.  After getting so many duplicates and unsatisfying boxes from Wittlebee, a kid's clothing company, I finally sent them an e-mail threatening to unsubscribe over the high number of duplicate items I was receiving.  They actually wrote me back that they were going to comp my next box and make sure I don't get any more duplicates in that box or in the future.  I was happy with how they handled it, and it was the first time I actually voiced my complaint to a company.  It's a right we have as paying customers, of course.

Oh how I love PS, though.. it's not one I've ever had to complain about (knock on wood).  Even when I wasn't thrilled with the boxes at first, I generally found creative uses for everything and even gifted some things to my mother-in-law.  Yay for regifting!