PopSugar Holiday for Her 2014

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I sent them a message about the joy promotional offer today because I did not feel it was fair to those of us who purchased the limited edition box in good faith. I ordered the box on 11/11/14 and it hasn't even shipped yet. I found out they were offering a free box to people who waited until the spoilers were posted and I was really disappointed. They didn't even ship my box out yet and now people who order are getting a free box and they have had my money for almost a month? I am happy to say I am satisfied about the contents in the box. I think this is a much better curated box than other boxes and I did give them credit for it. It looks like a very stylish and in style box. I love the color scheme. I only wish they valued their loyal customers a little more. I also asked them if they don't intend to make it right for the people who ordered early that they please don't do this again in the future because then everyone is either just going to sit and wait for spoilers and a promo code or they are going to order the box early not knowing if they are going to get unfair treatment again. I will let you know what their response is. I'm pretty sure we won't be getting anything extra but I really hope they don't have a marketing strategy like this again. 
This is how I felt when I saw all the "incentives" offered by NM after I bought the box through PS the first day at full price with no spoilers. MISTAKE! I emailed them and left message on FB letting them know it was not right. No reponse. That's why I waited for full box spoilers (and yes was hoping for some kind of special) before I even thought about this box. I feel bad for everybody that ordered it early because I know how you feel.

 
I also sent them a message expressing my disappointment and how it is unfair to those who went it early. I also reminded them that they send out emails encouraging us to buy now with the threat of a sell out, so I did.  Guess they have a lot of boxes left over and this is their way of getting rid of them. 

 
I'm a little bummed about the code.  Admittedly, I'm only paying $20 for the December box, but free is always better.  Has anyone reached out to PS re: a credit or anything of the sort for those of us that would have qualified had we held out longer?  I'm guessing their response will be something along the lines of, "no way in hell" but maybe it's worth a shot.
FYI - I reached out to PS regarding the "JOY" code and asked if there was I way I could still receive the complimentary free December box even though I didn't used the code when I purchased the Holiday for Her box yesterday.  I just heard back and they said that they would send me an additional December box.  So, if you're in a similar situation and haven't already reached out to PS, you may want to do so.  Not sure if it will matter, but I literally bought the Holiday box just before the JOY code was announced, but after the spoilers came out.

 
I just heard back from PopSugar support via email (GASP I KNOW) from my earlier email today (DOUBLE GASP) and they are happy to send me a December box for free with my Holiday for Her box that I purchased on November 13th. 

Just FYI for those wondering, I'd just email them and they *should* get back to you today. 

 
They must be experiencing a high level of complaints because I couldn't get through to leave feedback. I don't usually make complaints with companies, however I do plan on expressing my dissatisfaction over the promo code. I don't expect anything out of the complaint other than they think about how this makes loyal customers feel. I purchased two holiday boxes and two December boxes. I just received my November box and they haven't even created a label for the Her Holiday box. I'm being rather complainy right now but I am overly annoyed by the lack of consideration.

 
I emailed them last night, but haven't gotten a response yet. I also asked about my two referrals that aren't applying towards a free box, which I had emailed about originally 2 weeks ago. I probably should have done that separately in case they are avoiding that topic.

 
I ordered it immediately as it was available in November. I am irritated by the coupon code as others seem to be as well. I did email them- lets see if anything comes of it.

 
On the one hand, it would be super nice if PSMH actually rewarded the loyal subscribers (I've only missed 2 boxes since January of 2012)...on the other hand, I kind of think of it like buying a sweater from the front of the store vs. waiting for it to hit the sales rack.  I tend to just get it something if it's cute and I like it, because who knows if it will ever go on sale or if my size will be left by the time that it does.  I wouldn't go yell at the store for putting something on sale that I paid full price for though - that's just how life works.  (But like @@ladyrox, if something goes on sale RIGHT after I buy it, I might see if they would price adjust). 

 
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On the one hand, it would be super nice if PSMH actually rewarded the loyal subscribers (I've only missed 2 boxes since January of 2012)...on the other hand, I kind of think of it like buying a sweater from the front of the store vs. waiting for it to hit the sales rack. I tend to just get it something if it's cute and I like it, because who knows if it will ever go on sale or if my size will be left by the time that it does. I wouldn't go yell at the store for putting something on sale that I paid full price for though - that's just how life works. (But like @@ladyrox, if something goes on sale RIGHT after I buy it, I might see if they would price adjust).
MY THOUGHTS EXACTLY!!!

 
I just got an email back from them and they are sending me a complimentary December box.  I sent them an email less than an hour ago and put the heading as Feedback.  I had purchased 3 holiday boxes and 3 December boxes.

 
The throw is definitely thin - a throw equivalent of a Turkish towel. I really like it though. Sometimes you want a warm, thick blanket, and sometimes you want something portable and not dragging on the floor behind you as you walk around wrapped in it (or maybe that is just me??). I think it is nice, and I'm really happy with it, but it is thin.
I don't think it's that thin. It's a thin wrap surely, but I was just running around with my turkish towel for a week  at the beach - and it's not like it at all. this has a weave to it. It's lovely in person. SUPER happy with it!

 
I don't think it's that thin. It's a thin wrap surely, but I was just running around with my turkish towel for a week  at the beach - and it's not like it at all. this has a weave to it. It's lovely in person. SUPER happy with it!
Is your turkish towel the one from the Resort Box or the Monthly box? I would consider those both thin, but on different ends of the spectrum quality wise, so I am hoping that is what you mean when you describe the weave of the throw. I am excited now!

 
Is your turkish towel the one from the Resort Box or the Monthly box? I would consider those both thin, but on different ends of the spectrum quality wise, so I am hoping that is what you mean when you describe the weave of the throw. I am excited now!
I have both towels (LE and Monthly). I think I was using the monthly on vacation.  This is definitely a thin blanket with a weave. I'll try and take photos.  It's really lovely!

 
Photos! :D  with packaging, without packaging, and close up on throw. 

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Thanks so much for the pictures! Your lighting really captures the texture too! Sorry, one more question. Would you say the throw is big enough for 2 people to fit under?

 
Thanks so much for the pictures! Your lighting really captures the texture too! Sorry, one more question. Would you say the throw is big enough for 2 people to fit under?
if i had to guess, i would say it's 6 ft by just about 4 ft wide.

EDIT: i measured its about 6 FT x 4 FT  

 
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I just heard back from PopSugar support via email (GASP I KNOW) from my earlier email today (DOUBLE GASP) and they are happy to send me a December box for free with my Holiday for Her box that I purchased on November 13th.

Just FYI for those wondering, I'd just email them and they *should* get back to you today.
Thanks to you and everyone else, I reached out to customer service, and they emailed me back half an hour later saying they will send me a December box too. I'm really pleased they seem to be making it right for everyone who is contacting everyone.
 

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