OuiPlease [spoilers]

[boxesandboxes]

And they delete most of their FB posts asking about the status of boxes. 

OP should definitely phrase it that way ....  just state a date with no month and then technically they are never wrong. Maybe it will ship Jan 8th, Feb 8th  /emoticons/[email protected] 2x" width="20" height="20" />

the email she received was on the 8th. It said 2 weeks. I would still expect around the last day of Jan.

 

[Shauna999]

I kinda don't mind that this box doesn't run "on schedule". The reason why is because if it did-- I'd be getting all my quarterly boxes (RZ, PS LE, FFF, etc) all at the same time--- like amazing sub overload...lol!! Like now, it's been weeks since I've gotten any presents in the mail so it's a little more exciting for me. I guess I'm trying to look on the bright side /emoticons/[email protected] 2x" width="20" height="20" /> I really do love this box & what they send- im excited to see all the fun variations.

 

[MET]

Shauna999, on 10 Jan 2016 - 4:44 PM, said:I guess I'm trying to look on the bright side /emoticons/[email protected] 2x" width="20" height="20" /> I really do love this box & what they send- im excited to see all the fun variations.

The contents are definitely nice (one of my favorites) but the lack of communications and transparency.  It's so bad it is almost funny.

 

[Shauna999]

The contents are definitely nice (one of my favorites) but the lack of communications and transparency. It's so bad it is almost funny.

I agree completely. As a business owner, things go wrong at times. I always take responsibility & do what it takes to makes things right. Customers will pay a premium for quality customer service- integrity is everything . ( my sister & I own a residential building & commercial maintenance company).

 

[MoiSurtout]

I kinda don't mind that this box doesn't run "on schedule". The reason why is because if it did-- I'd be getting all my quarterly boxes (RZ, PS LE, FFF, etc) all at the same time--- like amazing sub overload...lol!! 

But that's the problem – it's not a quarterly box! It's meant to be a bi-monthly box. If they shipped on time, there wouldn't be overlap with quarterly boxes. 

 

[boxesandboxes]

But that's the problem – it's not a quarterly box! It's meant to be a bi-monthly box. If they shipped on time, there wouldn't be overlap with quarterly boxes. 

haha!  at this point, I forgot it was bi-monthly. I don't even know that they meet the quarterly timelines. LOL. That time when you have all but given up on something...

 

[jenny1973]

Has anyone received shipping yet?

 

[DianeER]

FYI, I wrote to OuiPlease CS asking about subscription times and received this response.

Thank you for reaching Oui Please Team. You will receive 6 boxes per subscription even if it takes more than 12 months to get them to you. Your account will automatically renew exactly 1 yr later. 
If you would like to cancel your account you may do so at any time. Your account status will read pending cancelation until you receive all 6 boxes.  Please let us know if you have any other questions.  Merci. 

 

[jenny1973]

I have decided that I no longer want to subscribe to them if they are going to be this behind.  I am supposed to receive 1.6 as my last box, and I have changed CC on their site to one that I keep very little money in.  I really love the unique items in their boxes and they do respond to emails, but it is just the shipping of the boxes and charging of the next box before you get the last box you paid for.  Sorry for the rant.  Just waiting patiently for 1.6!!!!!  I think all boxes should have a 1951 clutch in them since it is taking this long to get the boxes out to people. 

 

[Hshaw05]

I'm sooo ready for this box! I hope it ships this week!

 

[Mommacheeta]

Canceled mine. I started a year in April and still have only gotten 3 boxes....I'll decide if I want to renew after I get all my boxes I already paid for.

 

[MET]

Echoing a couple of the comments on FB - beginning to get a really bad feeling here.  What would happen if they go under?  Most of us purchased the boxes over a year ago and getting a credit....

 

[jenny1973]

I have not checked FB lately but I know they deleted a few comments about when the boxes were shipping.

 

[Shauna999]

I keep seeing all these fabulous spoilers on their Facebook & I really want this box. I saw this 1 gold tone necklace that I'm praying to the OP gods for. I keep telling myself that good things come for those who wait. 1.6 has been sold out for a couple weeks now , shipping has to be soon.

 

[MET]

Potentially good news ...  according to FB they are shipping next week.  

 

[Stella Bella]

So I just got an email from ouiplease that my subscription auto-renewed for $650 today. I am so kicking myself for not canceling the sub earlier! JUST. COMPLETELY. FORGOT. FACEPALM.

Anyhow, I just emailed them to cancel and get the amount that was charged to my card refunded. I pointed out that I am still waiting on two more boxes (1.6 and 1.7) for the annual that I payed last year and that I would at that point decide if I would like to purchase another annual subscription.

So, has anyone else been auto-renewed as well without any prior notification? Were they good about canceling and refunding the money? I have some unexpected hospital and doctors bills that I would rather have the money go to at the moment. Sigh...

 

[Shauna999]

I haven't had this experience but I would think worse comes to worse, you can always cancel it with your credit card company. I'm sure that Oui please will do the right thing and refund you if you contact them. Don't worry yourself

 

[Stella Bella]

Thanks @@Shauna999! Hopefully I'll get a response from them in the next few days...

 

[sparklesgirlxox]

So I just got an email from ouiplease that my subscription auto-renewed for $650 today. I am so kicking myself for not canceling the sub earlier! JUST. COMPLETELY. FORGOT. FACEPALM.

Anyhow, I just emailed them to cancel and get the amount that was charged to my card refunded. I pointed out that I am still waiting on two more boxes (1.6 and 1.7) for the annual that I payed last year and that I would at that point decide if I would like to purchase another annual subscription.

So, has anyone else been auto-renewed as well without any prior notification? Were they good about canceling and refunding the money? I have some unexpected hospital and doctors bills that I would rather have the money go to at the moment. Sigh...

They auto renewed me without notification too.  They are refusing to refund me and I have contacted my credit card company.      They told my credit card company the charge was valid, and now I have problem getting my money back  ( looks like its not going to happen)

 

[Stella Bella]

They auto renewed me without notification too.  They are refusing to refund me and I have contacted my credit card company.      They told my credit card company the charge was valid, and now I have problem getting my money back  ( looks like its not going to happen

Ugh, they are so sketchy! Auto-renewing without prior notification (especially after telling others that they don't auto-renew yearly subs) and before fulfilling and delivering the promised number of boxes for the previous yearly sub. Oh well, I'll wait and see what they tell me before going the same route as you and trying to dispute the charge with the credit card company (though from your experience I expect I will end up with the same result)...