OuiPlease [spoilers]

[MoiSurtout]

I'm not buying this one because it has some repeat items for me, but it looks really nice! It would be a good box to divide up for gifts. 

 

[Saffyra]

If I wasn't subscribed I'd get one. maybe when my annual is finished... 

 

[LindaF]

Has anyone hit their yearly yet? I'm wondering if it's automatically renewed. I signed up February 25 and missed the first box so I've only received 3 boxes but this was initially an every 2 month sub?

 

[DianeER]

I signed up on Mar. 3 and have received 3 boxes also. I've been assuming they'll honor our 6-box annual subscriptions despite it being more than a year to get them; I hope that's not a wrong assumption. I wonder if there's a way to take our credit cards out of our profiles to avoid automatic renewal.

 

[Saffyra]

@@LindaF I contacted customer service and she said Annual subscriptions won't renew. I'm sure it's for six boxes but I didn't ask specifically.

And when you sign up for an annual is specifically says six deliveries: "The pre-paid, Premium Annual OuiPlease membership, features the best per parcel price for all six deliveries over a full year."

(Of course it also said we'd get a special discount and that never materialized)

 

[penny13]

So - do we have any guesses on when the next box might ship? The optimist in me wants to say before the holidays...but the realist in me says we'll see White Winter in the Apls in January. Maybe even arriving in Feb. =/

 

[feisty1]

Does anyone have an actual contact number for Ouiplease? I canceled my sub back in May and they just reactivated it today without my consent. I am very upset and sent an email but would like to call them and explain this is not okay

 

[feisty1]

Word of warning to those who don't want them to charge your card. I deleted my card info on their site and they still reactivated it based on my first month with them. So deleting your card probably won't work. It even has a button feature to delete but they still have your info and can still use your card. My bank says this is fraud and that if it processes tomorrow I will have to dispute the charge based on fraud. I am really hoping this doesn't happen but I feel that I will have to do so because they have not responded to me at all.

 

[The Mind Of Bre]

Word of warning to those who don't want them to charge your card. I deleted my card info on their site and they still reactivated it based on my first month with them. So deleting your card probably won't work. It even has a button feature to delete but they still have your info and can still use your card. My bank says this is fraud and that if it processes tomorrow I will have to dispute the charge based on fraud. I am really hoping this doesn't happen but I feel that I will have to do so because they have not responded to me at all.

I cancelled my account today via the website.  There is a "cancel" section under your account info.  Maybe that will work better than trying to delete the card info?  I also followed up with an email requesting a confirmation of the cancellation, and inquired as to whether I would still receive the boxes due to me in the annual subscription I have already paid for.  I'm hoping for a response back- if I get one I'll update everyone.  If not, I will have proof to show my credit card company that, 1- i cancelled and that request was denied (and shouldn't have been) and 2- that I am still owed products from an already paid subscription.

 

[DianeER]

 I also followed up with an email requesting a confirmation of the cancellation, and inquired as to whether I would still receive the boxes due to me in the annual subscription I have already paid for.  I'm hoping for a response back- if I get one I'll update everyone.  

Please let us know either way.

 

[feisty1]

Thank you. That is what I did back in May (canceled by button) They contacted me today and said they are not sure how the error happened and how my account was reactivated but they are going to refund me. However, the bank said this may take a few days. /emoticons/[email protected] 2x" width="20" height="20" />

 

[boxesandboxes]

wow. I cancelled too. Now I need to figure out which card was used.

BTW, anyone get the items they ordered over Black Friday (and week after) yet? 

 

[The Mind Of Bre]

I just heard back from Oui Please... here's what they wrote:

"Bonjour Breanne, 

 
Thank you for reaching Oui Please Team. You have cancelled your account. It will show as pending until your last box has shipped. Once your last box has shipped your membership will be complete and you will not be charged again. Merci. 
 
Oui Please Team."
 
 I will still be keeping an eye out to make sure my account doesn't auto renew in January but it seems like my account has been cancelled.

 

[MET]

I ended up cancelling one of my annual subscriptions and will re-assess once the next box is delivered.  I really like the subscription but would prefer either quarterly or more frequent communications.  Here's hoping for a pre-Christmas box.

 

[boxesandboxes]

Has anyone's clutches shipped?  The ones we ordered after Thanksgiving?  They have not responded to emails (as typical). 

 

[vanstoj]

All the items i ordered  on Black friday (ir maybe even before) have now shipped.  They responded to my facebook post and said it would be 1-2 weeks from order date for everything to ship.

 

[jenny1973]

I received my order from the 24th and the clutches are very nice.  I also ordered a couple of other items, no damages or mess ups.  Shipping was great.  Wish the normal subscription shipments went this smooth.  Also for anyone wanting to try this box, the discount code OUINOEL still works. Brings a $150.00 box down to $127.50. 

 

[boxesandboxes]

I havent heard a peep about mine.  And I ordered before it was widely posted :/

 

[boxesandboxes]

Looks like they are getting them from France (which wasn't clear when I ordered). They are saying 3-4 weeks. 

 

[jess7760]

I just heard from them  on Twitter (I was having trouble actually placing an order), and they said there will be an update next week re: box 1.6. They're aiming to get the box out before Christmas, but due to recent events shipping etc. is very slow both out of Europe and into the United States. 

Just thought I'd let everyone know, hopefully they provide an update with a clearer picture but this is at least something /emoticons/[email protected] 2x" width="20" height="20" />