OuiPlease [spoilers]

[Mopeysealion]

At the risk of annoying people who have not received their 1.3 box yet.... the theme/location for 1.4 has been announced: "Vol. 1.4 Escape to the French Riviera".

What sort of products do you think we can expect to see?

Sothys

 

[sparklesgirlxox]

Sothys

Meyssac France is NOT in  the French Riviera  I don't think they would put it in the box

 

[aihutch]

I just received a shipping notice from FedEx and since the package is coming from Irving, TX, I'm assuming this is the gift they are sending to people to make up for missing items from the box. I don't have a delivery date yet, but it says it was picked up by FedEx. It is 0.6 lbs.

 

[CocoRichelle]

I just received a shipping notice from FedEx and since the package is coming from Irving, TX, I'm assuming this is the gift they are sending to people to make up for missing items from the box. I don't have a delivery date yet, but it says it was picked up by FedEx. It is 0.6 lbs.

Me too! it didn't occur to me until I saw your message that it might be from them. Duh, Irving, TX... haha!

I really hope it is one of the bigger value items like the gold bracelet that was pictured in some boxes.

I would be really mad if they send me a $15 soap or something when they owed me at least $75 additional value.

Fingers crossed!!

 

[Saffyra]

Sounds like jewelry to me!

 

[Mopeysealion]

This seems like a really tricky situation for ouiplease. On the one hand, they have subscribers who have strongly expressed dissatisfaction directly to them in a way Ouiplease acknowledges as legitimate enough to them to merit sending out an item to try to repair the situation. On the other hand, they have the rest of their subscriber base, who fall into two categories: happy subscribers, and unhappy subscribers who did not contact them. In addition, whatever they send out is an additional expense, both item and shipping wise. Unless they were waiting on an item that finally came in that was intended to be in the boxes of the slighted customers, the item cost needed to replace one to two hundred dollars worth of product to each slighted customer could be very substantial, assuming it actually did that. And, if they sent out a product that did do that only to the slighted customers who contacted them, and not all of the unhappy customers, anyone who came across the information that they did not receive that second product could feel slighted again. That could include both unhappy customers who have legitimite reason to feel slighted again, and happy customers who could potentially see something they now feel left out by not receiving, especially if it was an item not in their original box.

I'm hoping they were waiting on the geometric wallet mentioned but not pictured in the brochure.

 

[Mopeysealion]

Meyssac France is NOT in  the French Riviera  I don't think they would put it in the box

They put it in the previous boxes, I see no reason why this box would be different.

It would be really wonderful if it was not so beauty heavy. Surely the cost of items that last are not so different than expensive beauty products? Even two food items instead of one would be an improvement.

 

[Saffyra]

I have a shipment on my FedEx page, too. I'm really curious about it. Mine says .6lbs as well but not only was I missing a jewelry item of some type (empty envelope) but I also had a damaged beauty oil AND a ripped bag of lavender from the Mother's Day box that needed replacement.

So, hm. If this is just a blanket "hey we're sorry gift" I'm not going to be super thrilled. Especially if they ignore the issue with my Mother's Day box.

Of course, if its a glorious piece, I may have to eat my words. /emoticons/[email protected] 2x" width="20" height="20" /> 

 

[boxesandboxes]

This seems like a really tricky situation for ouiplease. On the one hand, they have subscribers who have strongly expressed dissatisfaction directly to them in a way Ouiplease acknowledges as legitimate enough to them to merit sending out an item to try to repair the situation. On the other hand, they have the rest of their subscriber base, who fall into two categories: happy subscribers, and unhappy subscribers who did not contact them. In addition, whatever they send out is an additional expense, both item and shipping wise. Unless they were waiting on an item that finally came in that was intended to be in the boxes of the slighted customers, the item cost needed to replace one to two hundred dollars worth of product to each slighted customer could be very substantial, assuming it actually did that. And, if they sent out a product that did do that only to the slighted customers who contacted them, and not all of the unhappy customers, anyone who came across the information that they did not receive that second product could feel slighted again. That could include both unhappy customers who have legitimite reason to feel slighted again, and happy customers who could potentially see something they now feel left out by not receiving, especially if it was an item not in their original box.

I'm hoping they were waiting on the geometric wallet mentioned but not pictured in the brochure.

truly they should send an item to everyone - especially as it seemed like something was missing. I was fine with my box - didnt complain due to the value - but it certainly didnt meet the advertising. It will be annoying to see people who complained getting items from the perspective that I could have also taken them to their advertisement, but just didnt feel like I needed to do so. 

 

[sparklesgirlxox]

truly they should send an item to everyone - especially as it seemed like something was missing. I was fine with my box - didnt complain due to the value - but it certainly didnt meet the advertising. It will be annoying to see people who complained getting items from the perspective that I could have also taken them to their advertisement, but just didnt feel like I needed to do so. 

 They need to send some people more than one item , My box value was 120 dollars . I got a shampoo conditioner and some creams. I didn't get any jewelry socks or anything else.  I deserve way more than someone who got 300 dollars worth of stuff.  I also got a box valued under 150 last time and didn't say anything to them. The people who got a jewelry item and complain bother me I was in tears all day and still upset. They wrote they would make this right and I still haven't heard from them. I will cancel if I get the same item as others who were just not happy.  I have a yearly sub and have been ripped off . They could be prosecuted for fraud with that they advertised . Some people got really lucky with them.   Myself my mom and sister all have yearly subs with them. We have all got horrible boxes. They have got better ones than I have. I am sure they have and will have a lot of chargebacks.

 

[boxesandboxes]

 They need to send some people more than one item , My box value was 120 dollars . I got a shampoo conditioner and some creams. I didn't get any jewelry socks or anything else.  I deserve way more than someone who got 300 dollars worth of stuff.  I also got a box valued under 150 last time and didn't say anything to them. The people who got a jewelry item and complain bother me I was in tears all day and still upset. They wrote they would make this right and I still haven't heard from them. I will cancel if I get the same item as others who were just not happy.  I have a yearly sub and have been ripped off . They could be prosecuted for fraud with that they advertised . Some people got really lucky with them.   Myself my mom and sister all have yearly subs with them. We have all got horrible boxes. They have got better ones than I have. I am sure they have and will have a lot of chargebacks.

totally agree in your case.  there are other cases where people complained just on value.  But you (and all of us know) that your box was missing items, as discussed.

 

[Mopeysealion]

truly they should send an item to everyone - especially as it seemed like something was missing. I was fine with my box - didnt complain due to the value - but it certainly didnt meet the advertising. It will be annoying to see people who complained getting items from the perspective that I could have also taken them to their advertisement, but just didnt feel like I needed to do so.

I would 100% agree that they should send something to everyone- an email explaining the situation. Their lack of proactive communication is odd, to say the least. As for an item, there were huge discrepancies in value and item selection. Some subscribers got two or three pieces of substantial jewelry, socks, a good range of the Provence creams and beauty oils, the candy, and the lavender. Other subscribers got an empty envelope, beauty creams and oils, candy, lavender, and some Sothys makeup. There is one subscriber here who is particularly unhappy with her box selection, which was clearly way off in items included. I really wish this box just picked the items and gave the same thing to everyone. Is there anyone who wouldn't prefer that?

 

[Saffyra]

Variations always cause unhappiness. In my opinion its best for a subscription box to avoid them just because of inevitable comparisons. And with OuiPlease, the value variations are sometimes quite large. 

I'm guessing that OuiPlease will soon go to a quarterly rather than bi-monthly approach. I'm guessing she can't source enough fast enough. 

Personally, I love OuiPlease and what she's doing. The concept is great. However, I wish there were no variations (although it makes for great swaps) and I wish they'd been more forthcoming about the delays with the April box.  They could easily have done what Kloverbox did and just warned people there were going to be hiccups but they were working hard to minimize them.

 

[sparklesgirlxox]

Variations always cause unhappiness. In my opinion its best for a subscription box to avoid them just because of inevitable comparisons. And with OuiPlease, the value variations are sometimes quite large. 

I'm guessing that OuiPlease will soon go to a quarterly rather than bi-monthly approach. I'm guessing she can't source enough fast enough. 

Personally, I love OuiPlease and what she's doing. The concept is great. However, I wish there were no variations (although it makes for great swaps) and I wish they'd been more forthcoming about the delays with the April box.  They could easily have done what Kloverbox did and just warned people there were going to be hiccups but they were working hard to minimize them.

 I don't mind the variation I mind that some people get a  125 dollar box and other get a 400 dollar one. 

 

[QuixoticGirly]

I'm not regretting my annual sub yet, but I still have real concerns. As much as I love this sub, and I do love it sooo much, I am always holding my breath with a little dread before I open my boxes. I am not excited when it comes; I am afraid of being disappointed. Lucky for me, I have been happy with all of my boxes even though they don't quite meet the "$400" mark, but the boxes that some of you have gotten are just unacceptable comparisons. I do like the variations because it makes for more possibilities & does make swapping exciting, but the variations really should be comparable in genre & quality/value to be fair. I don't want to dread opening up each box, I want to be excited, knowing that no matter my variation, it will be special & of the same value & care as everyone else's. If they are putting $100 jewelry pieces in, then everyone should get $100 jewelry. Same with handbags, if they put them in everyone should get a variation of an equal value handbag. The beauty, home & epicure items should also be comparable & the same number. At least then swapping is possible & fair & everyone feels special. I just adore this box & I hope it improves in consistency. The quality & type of items has been fantastic in my opinion. I am even ok if some months the boxes are more valuable than others, as long as they are equal & a good value & the advertising matches the product. And, I hope they don't pull a Nina & start pushing back ship dates every month. Unlike Quarterly where they charge when they ship, us annual prepaid subscribers were promised 6 boxes out of our lump payment. They will either need to extend subs or step it up & catch up to the original set schedule. Also, what's up with the boutique? If we can't order most of the items, what is the point of suppliers partnering to get in the box? First they completely backed out on our promised annual sub discount program, but you can't even buy the items you missed out on. I don't get it, don't they want more business/money? They don't even have to stock all the items. I wouldn't mind a longer shipping time & higher shipping cost to be able to buy some stuff outright.

 

[aihutch]

I received my package today. They sent a tassia canellis sliding knot ring and I really like it, but I could see where it wouldn't fit most people and how it could get lost! I have bony fingers so it goes all the way on. They also sent me another hand cream, but in the lavender scent, another Rose et Marius soap and another sachet. Because of the Mother's Day box I now have 3 sachets and 3 soaps, haha. I'm going to give them one more chance because they did send out the replacement and in the time frame stated and did give extras, I don't care if I already have them, still a nice gesture and I can never have enough soaps. I agree with what everyone is saying, they need to either stop the variations (I'm more for this, can't stop that box envy - that's one of the reasons I like Box of Style and Popsugar) or make sure the value is the same for everyone. Like another poster said, maybe they should go quarterly.

 

[Barbie Allen]

I received the package today to make up for my missing jewelry. In it was another package of honey candy, another lavender sachet, another hand creme, and a gold chain (substancial weight, not the thin chain of the rings some people received). I think if I can find a nice charm for the chain, I can make it work. And I do appreciate them sending this to make up for the item loss.

 

[sparklesgirlxox]

I still  have no info  on my replacement items nor have they answered my email

 

[Saffyra]

I have a tracking number with shipment info but there's no actual package. It's like what they did with the April boxes. Made a number but didn't ship for ages. The email says "allow two weeks for delivery" and it's been 16 days since then.

I'm sure they'll be sending something but it's annoying to have to wait so long for it. And if it's a bunch of little things like soap and honey candy (which I already got)... >:|

 

[QuixoticGirly]

And, they are supposed to ship the French Riviera box this month, but they haven't said if they actually will. I hope so.