Memebox: Korean Beauty Box Service

[Jane George]

Still no answer over them sending me the wrong face brush... They really are muppets sometimes... Or is that an insult to muppets?

 

[cfisher]

@@Jane George Customer service is dead right now. It's one of those times where old issues are put off for weeks. I keep getting "we'll respond in 2-3 days" messages, but nothing happens after that. The whole team is working on something else again, I'm sure, haha.

And, I definitely do not have a dirty mind. And I cringe at "Moist Myself" and "Body Cream Myself" just sounds so...Ick. The I'm thing is silly. But can't we all agree that suddenly it seems like the best option they're going to offer us? ...I mean, "Myself" really just shouldn't be in a product title. 

 

[Jane George]

I sadly have a very dirty mind.... I need it scrubbed clean

 

[cfisher]

I sadly have a very dirty mind....

:lol: My point was really just that if I think it sounds dirty....Something ain't right. 

I mean, we are talking about beauty products, right? 

/emoticons/[email protected] 2x" width="20" height="20" />

But, really...I think for a lot of the products, it's more that it just sound so childish. Like, if I saw a shampoo bottle that said "Shampoo Myself" I'd roll my eyes, and assume it was for a kid. 

 

[biancardi]

In regards to this silly I'm/Myself product stuff.

I don't mind it on the lip products. I was pleasantly surprised by the lipstick and lip tint packaging. And the "I'm" thing doesn't bother me there. It doesn't necessarily bother me with the eye products either, though I think it looks a wee bit sillier, no idea why.

This "myself" thing though is just beyond stupid, I don't know how it even got approved. I mean, did it get approved, even? Or did someone higher up just think they were so witty and basically just decide on it.

But seriously...."Shampoo myself" "Hair Pack Myself" just dumb. It would be better off with "I'm ___" and that would be annoying enough on a skincare product. "Body Cream Myself" ...What direction is this even headed in? I'm not liking this "Myself" thing at all.

seriously ^^^^^ this

I wrote in my blog about the "I'm Eyeshadow" - in case an inanimate object ever forgets what it is...

lol

 

[Jane George]

I think it would amuse me if it was for edward but for me no.... Tbh the memebox products just don't appeal to me as there are so many korean companies I would try before going with something so new and with such highly priced

 

[biancardi]

Memebox have enough of their own branded products now to actually put together a memebrand specific makeup memebox that would include: mascara, eyeliner, eyeshadow, blush, lip stuff (balm, crayon, or lipstick) and a brush. All they are missing is a bb/cc tinted cream (maybe the chosungah pact would fill this void?).

What are the chances that a memebox like this shows up as one of the 12 days of christmas specials?

on memebox's FB page they have this picture - which makes me wonder if they are going to have an "I'm Memebox" coming soon

 

[cfisher]

seriously ^^^^^ this

I wrote in my blog about the "I'm Eyeshadow" - in case an inanimate object ever forgets what it is...

lol

Hahahaha. I feel like they were going for that whole sleek, simple, modern. Which I do admit seems to be popular lately, especially with the "budget quality" lines. 

And I am glad they didn't do the "I'm" thing with skincare. But "myself" is just like 100 steps below I'm.

And it's a shame, because I actually would be interested in things like those little shampoo/hair pack/body cream sets. But the "myself" thing COMPLETELY ruins it. 

 

[Liv]

I agree we said a themed box. But what we meant by that was a venom box, a villain box, a salad box but not a I'm Memebox.

 

[Lorna ljblog]

Surely a box would need a wash myself lady garden cleanser before abox could be curated

 

[Andi B]

My only comment on the whole "myself" branding....

At least they didn't name the sheet mask "Sheet Myself"!

(Yes, I'm very, very immature!)

 

[TheSilverNail]

I might try an "I'm Memebox" themed box ** if ** there were enough products in it at a low enough price to justify trying something new.  But if there would only be, say, four items for $29, nope.

I tried the Pony eyeshadow palette and it's OK, nothing super.  So-so pigmentation and wouldn't buy it again.  I just don't see why we should buy makeup unless it has one or more features that make it superior to what we can buy locally.  Skin care is a whole other ball game.

 

[TheSilverNail]

My only comment on the whole "myself" branding....

At least they didn't name the sheet mask "Sheet Myself"!

(Yes, I'm very, very immature!)

LOL   I don't even want to think what'll happen if they come out with a wash for our "other bits."

 

[cfisher]

LOL   I don't even want to think what'll happen if they come out with a wash for our "other bits."

After reading all about how they wanted to make products for the people and what the North American market wanted....And quickly coming out with an orange lip tint as one of only two available colors.

....This would not surprise me. At all. 

 

[MissJexie]

I don't really mind the branding on their products, really. I think that the packaging is very sleek and well-made, and I like the font they used, the simplicity of the packaging etc. "I'm Lipstick" etc is a little lame, but it doesn't bother me enough to make a thing out of it.

Although if they continue using it to a ridiculous extreme (tampons lol) then I'll start to wonder wtf they're doing. Not like that would be out of the ordinary because I never know what the heck they're doing...lol

 

[Mahsa]

My only comment on the whole "myself" branding....

At least they didn't name the sheet mask "Sheet Myself"!

(Yes, I'm very, very immature!)

Perfect

 

[Jane George]

That box needs to be the 'me,myself and I'm box'

 

[subbes]

/monthly_12_2014/post-108696-0-16228500-1418714665.png">/monthly_12_2014/post-108696-0-16228500-1418714665_thumb.png

C'mon, Memebox:  at least call the third ones down "I Blue Myself."

 

[moosie]

@@Jane George Customer service is dead right now. It's one of those times where old issues are put off for weeks. I keep getting "we'll respond in 2-3 days" messages, but nothing happens after that. The whole team is working on something else again, I'm sure, haha.

Bad, unresponsive customer service is one of my biggest pet peeves.  I can be very understanding and patient, as long as I'm kept in the loop and feel as though I'm being treated as a valued customer!  If you need time to figure out where my lost package went (we are at 5 weeks of it being lost now, Meme), if you are having a huge delay in response time because of an overload of messages, etc.....OK!  I can understand that.  But you (Meme or any company) have to keep me updated on that kind of thing.  If I'm ignored or brushed off, I will escalate the issue very quickly.  And sending message after message to customer service that seem like they just disappear into the ether, with no response, is the #1 way to make me upset with your company.

Memebox and I aren't friends.  They are a business who provide a service, and I'm a consumer who is purchasing that service.  We have a purely business relationship based on them selling something that I want to buy.  When their end of that falls through for whatever reason, I am entitled to compensation for that, whether through refunds, replaced products, what have you.  I don't want more than what I paid, and I'm not some greedy, selfish American who wants all sorts of gimmes for free.  But when I buy something, I am entitled to get what i paid for.  It's not my problem if they aren't properly staffed to deal with customer issues. 

I am just so done with Meme acting as though they don't have to deal with their customers when things go wrong.  No.  Not OK.  I have read so many horror stories on here from people who have been ignored for weeks on end, when they have absolutely legitimate issues that need to be addressed!

Some Meme customer service people are wonderful, and I have dealt with a few of them.  They solve issues in a timely manner and are friendly and helpful! The problem is, you never know what you are going to get, or how you can expect an issue to be handled. 

I'm lucky that I've only had about 3 issues throughout my 8ish months of buying from Meme.  My experience has been that my stuff gets to me when it should, and it's intact. But knowing that when I *do* have issues that it's a crapshoot as to whether anything is going to be fixed or resolved in a timely manner, or without me having to raise a stink after being ignored?  Yeah, no.  It's why I don't shop online with Kohl's anymore.  Too much of a risk and hassle.

I have loved Memebox.  I have been so happy (overall) with the value, I have been thrilled with finding so many great Korean products to try.  My wish is that Meme keeps the box model that has won them so many customers! I am happy to stay with them as long as they provide that.  But I really, really need consistent, effective, timely customer service. 

@@cfisher - this is not a lecture at you! haha.  I've been stewing about this for a week or so, and your post just spurred me to actually write about it.

 

[tiedyedlifestyle]

I'm whatever is dorky, but acceptable. Whatever myself is not... so silly!