Little Lace Box

[Weebs]

I got a pink water bottle and the Olive shampoos... yes shampoos... they sent me two shampoos and no conditioner. :/  I hate pink and I hate trying to use shampoos without conditioner to match.  The sponge is nice.  The canvas print... well, I hope I can find something in my stock of photos that I want to use this for, otherwise, it's wasted $$.  Bah.

 

[feisty1]

I like the box but I Love the shampoo! I just used it (I got the olive) my hair actually feels thicker and smells amazing. I will be buying this again. /emoticons/[email protected] 2x" width="20" height="20" /> I also need to find a pic that's geared toward those specifications. Most of mine are smaller sized /emoticons/[email protected] 2x" width="20" height="20" />

 

[Kaistone]

I really like this box. I was confused at how it fits into the theme " here comes the sun", however. I guess the artwork/print fits somewhat - something you look up at admiringly. I am glad I got the yearly sub for this box. I'm interested in seeing what else they have in store. In my box, I recieved:

*Pink water bottle: this was actually my prefers color choice. I love the crisp pop of color it provides.

*Oliva shampoo & conditioner: I did want to try the torocco orange. I have a torocco body spray from Crabtree & Evelyn that smells great. But I do like the scent of the Oliva and the fact that the olive oil in it has nourishing properties for my hair is good.

*Natural Sponge: I was in need of something to help with exfoliation, so this was right on time.

* Canvas print: How cool is this! I love that these girls don't allow the box size to restrict their unique Ideas and perspective.

 

[Miccarty2]

Got my box tonight after work! First, I have to say that I am really excited about next month's theme! I love cooking and can't wait to see what they pick for the kitchen. It seems like that might be a more focused theme, which might help with selection, like with the awesome December and January boxes.

Anyway, I got the glitter bottle, which was I my first pick. It's not what I would have expected from a Kate Spade item (my purse of hers is fab). I'm debating whether to keep or give to a friend with an April birthday.

I got the olive shampoo/conditioner. I'm interested to try it. I would have loved the Orange, as I've tried it before and it is really nice, but I guess this way I will try something new. Maybe they will sell the orange on their website and I can buy it when I run out of shampoo in September, or so, he he.

I think how I feel will depend on the value/quality of the canvas print. I have a hard time picking photos to put in frame or on canvas, but it's nice to have an option to do it with such good quality advertised.

I will add I very much appreciated their email newsletter and "overshares" this evening. I'm glad they realize that not everyone checks facebook, and hopefully I will actually get a shipping notification next month!

 

[boxesandboxes]

AHhhh. I need this box (with the gold bottle!!).  How does one get one? They sold out completely? I rarely think this way about a box = especially one of which I am not familiar. /emoticons/[email protected] 2x" width="20" height="20" />

 

[aweheck]

The Blood Orange Shampoo smells wonderful... But if you look at the ingredients on their website and the bottle may not be the best for color treated Hair (has sodium Laurelth sulfate) the Olivia duo does not, so hopefully that will work okay for us who color their hair. Unfortunately out of the three boxes we bought, only one has the Olivia, my Daughter and I will have to share I guess and gift the others. I'm excited about the Canvas print, I did recieve an email with a reminder explanation that we should expect another email with the actual unique code soon. The sponge I don't get, would have been different if there had been a body Lathe or wash. The glass water bottle is okay, but it will just likely end up getting gifted.

 

[Tiffanyt92]

Email newsletter?? I didn't receive this - what was it about?

 

[Weebs]

I got a pink water bottle and the Olive shampoos... yes shampoos... they sent me two shampoos and no conditioner. :/  I hate pink and I hate trying to use shampoos without conditioner to match.  The sponge is nice.  The canvas print... well, I hope I can find something in my stock of photos that I want to use this for, otherwise, it's wasted $$.  Bah.

Boy, I was grumpy yesterday!  I sent off an email and I got a reply less than 30 minutes later saying they would be sending me a set of conditioners to match the two shampoos I received by mistake.  Super awesome of them to do that.  

As for the water bottle, while pink is my least fave color, I didn't realize it's a glass bottle.  Whoa. That makes it even better, as I hate plastic bottles and this will be perfect for me to fill with my fave iced tea for work everyday.  

I'm still trying to decide what picture to use for the canvas.  I'm envisioning something decorative that I can hang in my bedroom.... I may end up just taking a photo of some of the flowers in bloom here right now, or maybe a close up of a zebra pillow I have and love (my bedroom is all zebra stuff...so tacky, eh?  LOL).  I've been wanting to drag out my camera recently so this gives me a good trigger to do just that!

 

[kkat]

Email newsletter?? I didn't receive this - what was it about?

I keep seeing references to emails they sent out yesterday, as well.  I have not gotten a thing!  Nothing in spam folders..nada.  Sort of irritates me.. I don't know...I think it is all the more irksome since their communication leaves something to be desired.  Still love them...but dang it, I hate missing out on important information.   

(maybe someone could post the newsletter for those of us who keep missing their emails?)

 

[JenniferV]

Here's the newsletter in sections (it was the best I could do).

 

[JenniferV]

And here is the Let's Overshare one:

 

[kkat]

And here is the Let's Overshare one

Awesome! Thanks so much for taking the time to share!  

 

[fancyfarmer]

Thanks for posting @@JenniferV I got the first newsletter, but not the over share.

 

[Saffyra]

I...  am underwhelmed by my box.  Part of it could be that I opened my StyleQuarterly box right before it and was blow away by the curation and attention to theme and general usability of the contents.  

StyleQuarterly was everything that I had hoped Little Lace Box would be.  

I received the orange shampoo and conditioner and they smell amazing.  I just wish I was more into hair goop /emoticons/[email protected] 2x" width="20" height="20" />

I got the gold glitter Kate Spade water bottle which is cute but handwash only. Bummer.  Plus, Kate Spade or not... kinda boring. /emoticons/[email protected] 2x" width="20" height="20" />

Not enthused in the slightest by a sponge.

I do like the idea of the canvas print but I really wish that more than only photos we have taken are allowed.  I wish there were some preset options to pick from.  I don't really like the look of actual photos on canvas (I like them to look like paint).

Once again, I didn't like the dissing of their customers in their letter.  Was it even necessary to mention that while some people don't like (or are allergic) to lavender or can't wear earrings or don't take baths, you find the necessity of blinking to be a chore?  Seriously?  That passed editing?  No one noticed that it comes across as the writer being excessively superior to those who didn't appreciate the last box?

I just think this box is not for me.  Which is okay.  I feel bad sometimes when I don't like a box because I'm like the easiest person to please ever!  But I don't like how they treat their customers as second class citizens (and I may be the only one that dislikes the tone of superiority)  and lately the themes have been completely ignored during curation.

I emailed to cancel since I didnt see the option on the new website.

I am sorry to be such a debbie-downer but I just can't support a business that thinks its okay to treat/view people this way.  If it was a one time thing, okay.  But it's not.  It's a culture of defensiveness and cutting others down to make themselves feel better and I don't appreciate that.  It started with their whole "youre not our demographic" when someone disliked the box on MSA, graduated to that ridiculous snark calling people idiots if they wanted to review items they'd tried before but not got through Little Lace Box (which is now gone from their site, thankfully) and continues to show up in little nastiness in their letter.

It's totally okay to disagree with me and think it's cute or "part of who they are" but I just don't think anyone should ever be treated like that, even inadvertently and even with permission.

Edit: Ahahaha! They didn't like this post!  I had initially emailed to suspend my account, which they did.  Now they just emailed me that they cancelled it.  Even though I didn't ask for it to be cancelled.  I had asked for it to be suspended and it had already been done.  I'll let you come to your own conclusions about that particular move.

 

[Martha.Jimenez]

I personally think the letter is one of the best things about their box.  But I was raised in a traditional Mexican family with four brothers and we always talked to each other like that.  For us, it is not putting anyone down, it's just being funny.  That is the way I read their letter.  I don't like the last two boxes as much as i liked the others, but I don't think there is anything wrong with their sense of humor.  Again, I'm not as sensitive as some people might be.  If it offended you, then you made the right decision.  You shouldn't do business with people you don't feel comfortable with. /emoticons/[email protected] 2x" width="20" height="20" />

 

[raisin]

Well if the account was already suspended, why on earth would they cancel it? Especially since I've seen in the past where they say that you can ask to temporarily suspend your account. 

@@Saffyra did they say why they canceled? 

 

[jennielyndy]

I...  am underwhelmed by my box.  Part of it could be that I opened my StyleQuarterly box right before it and was blow away by the curation and attention to theme and general usability of the contents.  

StyleQuarterly was everything that I had hoped Little Lace Box would be.  

I received the orange shampoo and conditioner and they smell amazing.  I just wish I was more into hair goop /emoticons/[email protected] 2x" width="20" height="20" />

I got the gold glitter Kate Spade water bottle which is cute but handwash only. Bummer.  Plus, Kate Spade or not... kinda boring. /emoticons/[email protected] 2x" width="20" height="20" />

Not enthused in the slightest by a sponge.

I do like the idea of the canvas print but I really wish that more than only photos we have taken are allowed.  I wish there were some preset options to pick from.  I don't really like the look of actual photos on canvas (I like them to look like paint).

Once again, I didn't like the dissing of their customers in their letter.  Was it even necessary to mention that while some people don't like (or are allergic) to lavender or can't wear earrings or don't take baths, you find the necessity of blinking to be a chore?  Seriously?  That passed editing?  No one noticed that it comes across as the writer being excessively superior to those who didn't appreciate the last box?

I just think this box is not for me.  Which is okay.  I feel bad sometimes when I don't like a box because I'm like the easiest person to please ever!  But I don't like how they treat their customers as second class citizens (and I may be the only one that dislikes the tone of superiority)  and lately the themes have been completely ignored during curation.

I emailed to cancel since I didnt see the option on the new website.

I am sorry to be such a debbie-downer but I just can't support a business that thinks its okay to treat/view people this way.  If it was a one time thing, okay.  But it's not.  It's a culture of defensiveness and cutting others down to make themselves feel better and I don't appreciate that.  It started with their whole "youre not our demographic" when someone disliked the box on MSA, graduated to that ridiculous snark calling people idiots if they wanted to review items they'd tried before but not got through Little Lace Box (which is now gone from their site, thankfully) and continues to show up in little nastiness in their letter.

It's totally okay to disagree with me and think it's cute or "part of who they are" but I just don't think anyone should ever be treated like that, even inadvertently and even with permission.

Edit: Ahahaha! They didn't like this post!  I had initially emailed to suspend my account, which they did.  Now they just emailed me that they cancelled it.  Even though I didn't ask for it to be cancelled.  I had asked for it to be suspended and it had already been done.  I'll let you come to your own conclusions about that particular move.

I agree with you on the tone. I liked their last box, but I didn't really appreciate that bit either. 

I didn't really care for this box because it didn't really follow the theme and it just all seems very generic. It's not really a question of value, because clearly we got our money's worth, but that's not why I subscribe to boxes; I subscribe to them for the surprise and opportunity to discover items that I wouldn't ordinarily think to try. I have shampoo and conditioner. I have water bottles and loofahs. I know people complained about the bath stuff and I didn't really understand that (except for the allergy to lavender) because they were truly unique takes on those types of items.  

I liked their original vision for these boxes and it seems like they've been struggling to find a way to please everyone and it's backfiring. 

I don't subscribe to boxes like popsugar because usually they send out items like this month's LLB and that's just not what I need or want. That's totally fine that there are lots of people who love things like that, but it's just not for me and this box is no longer for me either.

I cancelled.

 

[MissKris17]

I personally think the letter is one of the best things about their box.  But I was raised in a traditional Mexican family with four brothers and we always talked to each other like that.  For us, it is not putting anyone down, it's just being funny.  That is the way I read their letter.  I don't like the last two boxes as much as i liked the others, but I don't think there is anything wrong with their sense of humor.  Again, I'm not as sensitive as some people might be.  If it offended you, then you made the right decision.  You shouldn't do business with people you don't feel comfortable with. /emoticons/[email protected] 2x" width="20" height="20" />

Personally I liked the box more after I read the letter. I think it shows they are listening to us and trying to make improvements based on customer feedback. Although, you can never please everyone. And honestly I didn't understand the sentence about blinking, what does that even mean?

But I can see how their tone can be off-putting to some. I don't think they even realize they are doing it, I think it's just how they are used to communicating. I've liked the boxes and think they have really good taste, and that's all that's important to me at this point. But I agree, you get to choose who you give your money to.  

 

[MissKris17]

@@Saffyra Did they suspend it and then cancel it? Just wondering if the cancellation is really a temporary suspension and they will reactive if you ask them to.

 

[Saffyra]

@@raisin @@MissKris17 Literally zero explanation for the cancellation.  Sum total of the email?

"We just canceled it."

And that was after telling me that the suspension was all taken care of about three hours prior to my post.  

No shirt, no shoes, no positive reviews- no service, eh?

Oh, and I said absolutely nothing in my email requesting a suspension except to ask that it be suspended for the month of April.