Julep August 2014

[Ashleigh Paige]

That mystery box is actually kind of tempting even though it'll probably turn out to be full of things I already have. All that's stopping me is how long it takes for the boxes to get from Washington to Florida (usually more than 10 business days). I'm moving in less than two weeks, so if I can't trust them to deliver it before next Friday, I won't bother--and I don't want this box enough to pay $15 for quicker shipping.

So anxious to get my Maven box for this month! No tracking email or anything yet, so all I can do is wait and hope it shows up at the door.

 

[Lolo22]

I'm glad that they are doing multiple winner prizes in the boxes again!  I always thought that was really fun.  Not going to take a chance on a no spoiler mystery box though.  The orange color of the product icon is enough to scare me away haha.  

ETA:  Also, my tracking updated to delivery tomorrow!! 2 days early!  That is CRAZY fast shipping.

 

[chaostheory]

it looks like my maven box is shipping from Ohio now instead of Seattle via Fedex? So disappointed! I live in Seattle so I used to get my boxes really early. Now I won't /emoticons/[email protected] 2x" width="20" height="20" /> 

 

[RenoFab]

Ahhhh my Aug box just got delivered! I must run home ASAP!!! LOL

 

[MissTrix]

My Polish Lover's Box is here!!  :lol:  



The colors are gorgeous! Waleska and Sushmita are early favorites and they included Queen Anne even though it wasn't listed as part of the box and I did not order it as an add-on.  :unsure2:  It's really pretty but I think it's a dupe for a CbL I recently acquired. I'll have to swatch them all later and compare. 

Closeups of my faves under the spoiler!

Spoiler

Queen Anne



Sushmita



Waleska (out of focus to show the gold shimmer)

 

[Lumaday]

My Polish Lover's Box is here!!  :lol:  

2014-08-04 17.52.43.jpg

The colors are gorgeous! Waleska and Sushmita are early favorites and they included Queen Anne even though it wasn't listed as part of the box and I did not order it as an add-on.  :unsure2:  It's really pretty but I think it's a dupe for a CbL I recently acquired. I'll have to swatch them all later and compare.  /emoticons/[email protected] 2x" width="20" height="20" />

Closeups of my faves under the spoiler!

Spoiler

2014-08-04 18.05.20.jpg

Queen Anne

2014-08-04 18.05.46.jpg

Sushmita

2014-08-04 18.07.06.jpg

Waleska (out of focus to show the gold shimmer)

Gorgeous!  Thanks for sharing /emoticons/[email protected] 2x" width="20" height="20" />  My Polish Upgrade should be coming tomorrow or Wednesday, fingers crossed for tomorrow!  I really hope I get Queen Anne too, looks very pretty.  I just love the shimmers and chromes in this collection.

 

[RenoFab]

Got my bombshell box!!! NEHA IS GORGEOUS!!!!!

 

[bonita22]

I'm still waiting on a shipment confirmation. I called today and Audrey couldn't really explain why my box hasn't shipped but she said it would ship by Friday. Annoying but I can't do anything about it. She did give me 1000 Jules for the wait, so I'm happy about that. I also asked how many boxes I have left on my prepaid sub and she said the September box will be the last one.

For now, I'm going to try my best to be patient. I got the polish lovers upgrade so I'm really excited to see all the colors in person.

 

[latinafeminista]

I got my boho glam box on Saturday and wow, India is GORGEOUS

 

[SerpentineBabou]

I still haven't gotten a shipment confirmation. I want to call and ask about it but I got that really good 3 months deal so I'm afraid that they might cancel it if I call. @@bonita22, did you get a regular subscription or the deeply discounted one?

 

[Inscape]

Just a little advice for anyone that has yet to receive a shipping notice. If you sign up for FedEx Delivery manager, a free service comparable to UPS My Choice (if you're familiar with that), you can see any packages that have been initiated for your address. I haven't received my shipping notice yet but did see my maven box has been shipped through the service. 

 

[skyflower]

Just a little advice for anyone that has yet to receive a shipping notice. If you sign up for FedEx Delivery manager, a free service comparable to UPS My Choice (if you're familiar with that), you can see any packages that have been initiated for your address. I haven't received my shipping notice yet but did see my maven box has been shipped through the service. 

Thanks for this!  i got excited when i saw a shipment in progress for me, and then realized it was my fabletics subscription.  nothing from julep.

 

[autopilot]

Ugh, still no shipping confirmation. Bummer.

I get yarn from Germany shipped faster.

 

[Lynn Haller]

Just a little advice for anyone that has yet to receive a shipping notice. If you sign up for FedEx Delivery manager, a free service comparable to UPS My Choice (if you're familiar with that), you can see any packages that have been initiated for your address. I haven't received my shipping notice yet but did see my maven box has been shipped through the service. 

Thanks!  I checked mine, and nothing!  I sent them an email and got the auto response that call and email volumes were up, so don't expect a reply for 3 or 4 days.  Whenever I have emailed in the past, the issue has already been resolved by the time I get a reply, so maybe I will see this shipment show up on FedEx soon?!  One can hope!

 

[KateR]

Anyone else having issues with Julep CS? I've tried e-mailing, calling and leaving a message and it's been a week and I haven't heard anything back yet.

 

[Barbie Allen]

Wow. Totally regretting not upgrading to the full polish collection. All of those colors are gorgeous!

 

[sylarana]

Got my DHL secret store order .. still waiting for the maven box. It left Ohio on Sat and hasn't been heard of since ...

Claudia is gorgeous .. can't wait to try her!

 

[Lumaday]

Anyone else having issues with Julep CS? I've tried e-mailing, calling and leaving a message and it's been a week and I haven't heard anything back yet.

Haven't tried contacting them recently...hope they get back to you soon!

 

[Lynn Haller]

Anyone else having issues with Julep CS? I've tried e-mailing, calling and leaving a message and it's been a week and I haven't heard anything back yet.

The only replies I have EVER gotten from them are right after my issue has been resolved.  I called a week or so ago to cancel my subscription since it was the last of my prepaid months and I don't have a skip option, they never got back to me.  I can see my account is cancelled, but no email or anything.  I emailed them about this months box as it was part of the prepaid deal and haven't heard anything back on that yet.  Their automated response said 3 to 4 days.  I just want to make sure they did indeed send it!  I knew I should have waited until after I received it to cancel!  Hope they get back to you soon, my experience with CS hasn't been very positive in that regard!

 

[Margiee]

I didn't take my box this month but wanted to share my weird cs experience. I feel like usually they are slow to respond and not overly helpful. I ordered diane in a sale awhile ago and the color was actually out of stock but went through as a charge on my order. They caught it on their end offered me a refund or giftcard. I replied that I would take the gift card. They sent me the gc code no problem and I thought we were all good. Then a week and a half later I get an email from a different cs rep saying person a tried contacting me and could I please reply. I emailed back basically saying I did and I got my gc and we are all good. She said they just wanted to make sure I didn't need any further help. It wasn't a bad experience and up until the last oddly accusatory email I was super impressed with them. Julep just seems like they need to maybe spend a little more time streamlining their cs division so nothing gets lost or miscommunicated and they can be more punctual.