Julep August 2014

Makeuptalk.com forums

Help Support Makeuptalk.com forums:

This site may earn a commission from merchant affiliate links, including eBay, Amazon, and others.
I am glad that no one here (that used the 3 months prepaid thingy) got charged this month. I took someone's advise and filed with BBB.org to request that Julep honor the 3 months prepaid (stated on the invoice) instead of only giving me the Welcome and July box. Hopefully, I will get rest of my prepaid thingy for my USA address account someday. 

Talking about using jules to pay for box. I tried to use Jules to pay for my August box on my Canadian address account but it won't let me. Even though I had over 8000 jules. Anyone had that problem before? This is my first time trying to pay for a box with Jules. Is it because I still have half a year of prepaid gift sub in the account? I email them before the closing date (never responded) and called them on the 25th but they told me they couldn't use my jules for the box and just canceled my box (Even though I told them not to because I want to use up my gift Sub). 

 
Last edited by a moderator:
Generally, they don't let you apply Jules to pay for a box if you have prepaid months left. I don't know if you can use them for add-ons. So, you'd have to wait till the end of the prepaid period before using the Jules.

The only thing that bothers me about that is that with the 3 month prepaid My Maven plan, they well apply the Jules at the beginning of a new pay period and charge you for 2 more months .. so you can't use them without committing to more months. Which is why I asked them to switch me back to the more expensive monthly option. I'll use my Jules in Sept or Oct .. and hopefully won't get charged for more months.

 
Julep finally responded to my message about the Hand & Cutile stick and said this:

Thank you for reaching out to us. The dots you are seeing are Shea Butter. This is normal and when you start to use the Hand and Cuticle stick this will smooth out and blend in.

Please feel free to contact us if you have any further questions or if there is anything else we can do to assist you. Have a wonderful day!

Can anyone who has this tell me if this is how theirs looks? I think it looks completely disgusting and there is no way I am using it.

image2.jpeg

 
Julep finally responded to my message about the Hand & Cutile stick and said this:

Thank you for reaching out to us. The dots you are seeing are Shea Butter. This is normal and when you start to use the Hand and Cuticle stick this will smooth out and blend in.

Please feel free to contact us if you have any further questions or if there is anything else we can do to assist you. Have a wonderful day!

Can anyone who has this tell me if this is how theirs looks? I think it looks completely disgusting and there is no way I am using it.

If I remember correctly the pedi stick they did had a similar thing going on when I opened it.  It smoothed out just fine and there were no issues. (but it was a while ago that I got that) 

 
Complete OT but I finally got my Zoya Threedom order today.  I got Bar (sand pixie dust), Dream (dark blue holo) and Gilda and they are all GORGEOUS. 

 
I have not gotten charged yet which kind of worries me.   I switched my card from my debit to a credit card.  Hopefully I typed the numbers in right, but so far no pending charge from Julep has showed up.  If I don't see something tomorrow I'll call Julep and make sure it's all ok.

I also only got charged the upgrade fee, $25, according to my Julep order history, so that's good!  Interested to see if I get another box next month or if this is it.

 
Complete OT but I finally got my Zoya Threedom order today.  I got Bar (sand pixie dust), Dream (dark blue holo) and Gilda and they are all GORGEOUS. 
I ordered Dream too!  I haven't used it yet but I did swatch it and it looks so so beautiful

FYI - I figured this out via playing with swatching: if you have Zoya Aurora and layer it with Zoya Katherine you get Zoya Payton :) /emoticons/[email protected] 2x" width="20" height="20" />  I have Aurora and Payton so I kinda wish I would have known that in advance, but they are all gorgeous nonetheless.

 
Last edited by a moderator:
Julep finally responded to my message about the Hand & Cutile stick and said this:

Thank you for reaching out to us. The dots you are seeing are Shea Butter. This is normal and when you start to use the Hand and Cuticle stick this will smooth out and blend in.

Please feel free to contact us if you have any further questions or if there is anything else we can do to assist you. Have a wonderful day!

Can anyone who has this tell me if this is how theirs looks? I think it looks completely disgusting and there is no way I am using it.

I'm sure it's just the shea butter separating a bit.   You'll often see this with products with oils, butters or glycerin.  The oil/butter 'sweats' where the surface is exposed to air, meaning that it's separating out from the rest of the product.  It's very common in glycerin soaps.  Every seen those little beads form on a glycerin soap? That's the glycerin sweating out.

If you don't like the way it looks, just wipe it off the top of the stick with a tissue.  But I'm sure it's harmless.

 
Julep finally responded to my message about the Hand & Cutile stick and said this:

Thank you for reaching out to us. The dots you are seeing are Shea Butter. This is normal and when you start to use the Hand and Cuticle stick this will smooth out and blend in.

Please feel free to contact us if you have any further questions or if there is anything else we can do to assist you. Have a wonderful day!

Can anyone who has this tell me if this is how theirs looks? I think it looks completely disgusting and there is no way I am using it.

I had one of these before when they first released it.  You should be fine, although I know it looks gross right now.  It really is just the moisturizing ingredients in it, it happens with sitting there/temp fluctuations etc.  Shea butter (similar) type solid products tend to get that kind of looking top out of the factory before use starts.  My coconut oil from Trader Joe's looks like that the first time I open the jar too. :) /emoticons/[email protected] 2x" width="20" height="20" />  You're safe!  

 
Good to know it's ok, it's still disgusting looking though. They should put a note on the product page because I did check and there was nothing plus they have some video and it doesn't look like that. I'm still squeamish about it so I think I'll cut the end off. Thanks everyone for the explanation on the Shea butter, I never knew this!

 
Good to know it's ok, it's still disgusting looking though. They should put a note on the product page because I did check and there was nothing plus they have some video and it doesn't look like that. I'm still squeamish about it so I think I'll cut the end off. Thanks everyone for the explanation on the Shea butter, I never knew this!
I got a body butter in an ipsy bag that looked like that and it really grossed me out. It was when it was cold out, and when I opened it again when it was warmer, it was smooth and normal looking. But I still think about the way it looked at first and it bothers me!

 
Complete OT but I finally got my Zoya Threedom order today. I got Bar (sand pixie dust), Dream (dark blue holo) and Gilda and they are all GORGEOUS.
You are going to love Dream! It just doesn't chip on me and looks stunning. I've been giving it out as gifts because my friends all love how long it lasts.

 
Last edited by a moderator:
Secret Store is open, could someone do me a huge favor and screen shot everything? It helps me get the links for it all.

 
Secret Store is open! August Birthstone polish is Claudia. I really like it but I'm going to wait for a code to buy it. None of the birthstone polishes have sold out during the secret store, so I hope this one doesn't sell out.

 
Last edited by a moderator:

Latest posts

Back
Top