Glossybox USA! - April & May discussion

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Originally Posted by meaganola /img/forum/go_quote.gif

So...  Has anyone using Safari been able to complete the beauty profile?  This site is acting really buggy for me (I have to click on links three or four times for them to do anything, the login box doesn't stay open unless my cursor arrow stays over it, a few other things), and I'm not sure whether I don't see anything when I try to go to the beauty profile page is due to the fact that they're still in beta or because I'm using Safari.
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Good analogy! The site doesnt even operate on Internet Exlporer I had to open FireFox just to Log in.  But I cant fill out the Beauty Profile at all. Maybe there still tweeking it.

 
I signed up last night....and canceled my Julep subscription....I'm not sure if I want to keep birchbox or not. This was my second month with birchbox (I got the welcome box and then box 11 ) and I'm still 50/50 about it.  I am super excited about glossybox though!

 
Originally Posted by calexxia /img/forum/go_quote.gif

I'm actually proud of the fact that I have managed NOT to subscribe. Maybe I'll regret it later, if the boxes are awesome and I'm like, "Dannnng, now they're closed to new users", but....it just isn't where my head is at right now.
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I'm not signing up yet, either. I am more than a little concerned that they are going to have a LOT of problems getting up and running, after reading they really didn't intend to open subscriptions yesterday. They were testing the site and the girls who were stalking them found out and started enrolling! 
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 Anybody notice what it says next to their name?

 
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I don't want to give my credit card to a website that's still beta testing. 
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I got the email from Glossybox and definitely subbed! I'm thinking about cancelling my sub for Beauty Army but I'm keeping my sub for Birchbox. When I got the Glossy Box that I won, it didn't have any of the cards or literature in it... so I emailed the Glossybox team and I swear, within a few days, I got a package in the mail that had the product/welcome card, the trend guide, and a nice card from the Glossybox team that they were sorry they left it out of the box but they hoped I still enjoyed all of the products in the box (which of course I did, LOL!). And it cost them over 6 bucks to send that stuff to me!!! So they definitely went above and beyond to send me stuff that was missing out of a free box! lol! You can't beat customer service like that and so far I'm impressed so I subbed in a heartbeat!

 
Anybody know why this sub service is $21 instead of $10 or $12? Do you get better products or something?? I really wanted to join but now I don't think I am going to...

 
Anyone else get charged $23.05? It was 2.05 in taxes It didn't even give a review of the order so I could confirm. It says only $21 but then it charges me that? It should tell me before because I'm  a student and sometimes I only have exactly the amount needed. It better be good.

 
Originally Posted by Crossroads /img/forum/go_quote.gif

Anyone else get charged $23.05? It was 2.05 in taxes It didn't even give a review of the order so I could confirm. It says only $21 but then it charges me that? It should tell me before because I'm  a student and sometimes I only have exactly the amount needed. It better be good.
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Checked my account this morning was charged only the $21.00.  You might want to send them an e-mail.

 
I don't think I got charged any taxes... my invoice and receipt only shows up as 21.00 grand total. It hasn't shown up on my credit card statement yet but I'm assuming that certain states have taxes that need to be paid. I've noticed that on some online stores and stuff... where if you live in this state or that state, you have to add a certain amount for taxes. Not sure but that would be my guess... I guess I'll find out once it shows up on my card statement, LOL!

 
Originally Posted by Crossroads /img/forum/go_quote.gif

Anyone else get charged $23.05? It was 2.05 in taxes It didn't even give a review of the order so I could confirm. It says only $21 but then it charges me that? It should tell me before because I'm  a student and sometimes I only have exactly the amount needed. It better be good.
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If you live in the state they ship from, they probably charged you tax. They should have warned you about it though...that's not right. Are you in NJ by chance? 

 
No California. That's what I thought but then I didn't see anyone say it cost more since everyone already thinks $21 is high.

 
I live in NY and wasn't charged tax.  It made me try to remember if Birchbox taxes NY residents but they don't ...both Glossybox and Birchbox are located in NY so If anyone was to get taxed it would be me.  

 
Originally Posted by MKCurio /img/forum/go_quote.gif

I live in NY and wasn't charged tax.  It made me try to remember if Birchbox taxes NY residents but they don't ...both Glossybox and Birchbox are located in NY so If anyone was to get taxed it would be me.  
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No, birchbox and glossybox offices are located in NY, their shipping warehouses are in NJ. They charge tax based on where it's shipped from. That's why beauty bar charges tax to PA residents, and wherever else their shipping locations are.

Though I don't think anyone pays tax on bb, which is odd, there is probably some way of saying you are paying for the subscription and not the products in your paper work so that they aren't charged tax, but I'm not sure.

 
I also subscribed to Birchbox this month and I was only charged $10. 

I'm wondering if any others from California were charged the same.

 
I dont understand why this launch isnt more smooth. This isnt their first launch, like My Glam's was. They've launched in so many other countries, why isnt this going more smoothly? Its like they came off as this very experienced and veteran subsciption service but theyre not fully functional for their launch. For $21 and all the hype, I have high expectations (that are based on the standards they set, like making the wait for the launch so long) that are already not being met.

Just fyi, I did not sign up as Im going to see how it all plays out first.

 
Originally Posted by feelingrealtan /img/forum/go_quote.gif

I dont understand why this launch isnt more smooth. This isnt their first launch, like My Glam's was. They've launched in so many other countries, why isnt this going more smoothly? Its like they came off as this very experienced and veteran subsciption service but theyre not fully functional for their launch. For $21 and all the hype, I have high expectations (that are based on the standards they set, like making the wait for the launch so long) that are already not being met.

Just fyi, I did not sign up as Im going to see how it all plays out first.
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because they weren't fully ready to launch they were kinda pressured to do so as people we stalking the site while they were testing.  My guess is they were going to test this week and launch next week with time to ship by the 26th.

 
Yes they were testing the site, but surley they also tested in the other countries before they launched. Why was it so messy? They've done this a few times before, right?

 
Originally Posted by MKCurio /img/forum/go_quote.gif


because they weren't fully ready to launch they were kinda pressured to do so as people we stalking the site while they were testing.  My guess is they were going to test this week and launch next week with time to ship by the 26th.
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I don't understand why they don't have a testing environment website...that should be standard for a business. 

 
Went to sign up but was taxed and my sub would be over $23 a month. That's sort of crazy to me. I was already having issues with wanting to pay $21 a month. :/

 

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