Glossybox - November 2012

[JessP]

For those of you with the R29 deal, is your November box/order (not tracking) showing up in the "My Orders" section of your account? The latest order mine shows is October 8 and I don't have any November activity. Also, I haven't received an email yet saying I was charged $0 (since R29 was prepaid) like I did before, and my 3 Month Subscription under "Recurring Profiles" is showing expired when it shouldn't expire until after this November box. Kinda confused lol. Just wanted to check around before getting ahold of GB.

 

[AngeBrooklyn]

Originally Posted by JessP /img/forum/go_quote.gif
For those of you with the R29 deal, is your November box/order (not tracking) showing up in the "My Orders" section of your account? The latest order mine shows is October 8 and I don't have any November activity. Also, I haven't received an email yet saying I was charged $0 (since R29 was prepaid) like I did before, and my 3 Month Subscription under "Recurring Profiles" is showing expired when it shouldn't expire until after this November box. Kinda confused lol.

Just wanted to check around before getting ahold of GB.

I did get an email confirming my order on 11/7, and it shows up in the My Orders section of the account.  I don't have any tracking info for it though.  And my recurring profiles shows expired too.  Hope that helps. 

 

[katie danielle]

FYI: On Facebook Glossybox posted that they will be sending out the non-R29 boxes next week.

 

[katie danielle]

The Golden Eye nail polish supports my theory that the box might be themed James Bond, at least for the R-29ers. I hope the regular box gets that fantastic lipstick /emoticons/[email protected] 2x" width="20" height="20" />

 

[lmda]

Hi there, long time subscription thread lurker. I'm one of the lucky ones who have never had a customer service issue with a subscription...until today.

I bought the R29 deal and canceled my monthly subscrption after getting the August box. Then I got another August box. Huh? So I emailed to confirm that I had the R29 deal and would get September, October, and November boxes, and was told that the August box was a mistake and I would get a November box.

September rolls around, and we got the Missha that was listed in November for R29 subscribers. I emailed again to be sure I had the R29 subscription and was told yes, that this was a repeat product.

Fast forward to this week, boxes start shipping, and I log in to see if mine has been processed. My three month subscription shows as Expired. I emailed CS with the previous replies confirming I would get a November box and get a reply that, no, my sub is expired, sorry for any confusion. I have replied that this is unacceptable, considering that I was told repeatedly that I would get the November box I paid for. We'll see if that gets me anywhere, but for now, very disappointed.

 

[JessP]

Hi there, long time subscription thread lurker. I'm one of the lucky ones who have never had a customer service issue with a subscription...until today. I bought the R29 deal and canceled my monthly subscrption after getting the August box. Then I got another August box. Huh? So I emailed to confirm that I had the R29 deal and would get September, October, and November boxes, and was told that the August box was a mistake and I would get a November box. September rolls around, and we got the Missha that was listed in November for R29 subscribers. I emailed again to be sure I had the R29 subscription and was told yes, that this was a repeat product. Fast forward to this week, boxes start shipping, and I log in to see if mine has been processed. My three month subscription shows as Expired. I emailed CS with the previous replies confirming I would get a November box and get a reply that, no, my sub is expired, sorry for any confusion. I have replied that this is unacceptable, considering that I was told repeatedly that I would get the November box I paid for. We'll see if that gets me anywhere, but for now, very disappointed.

I think I may be in a similar situation. I emailed GB as well - let's compare notes when we hear back.

 

[jesmari]

OOh they announced the theme of this months box is Tis the Season!
 

 

[JessP]

Just got off the phone with GB about not receiving any confirmation or account activity regarding my R29 November box - the girl I spoke with was really nice and added me to the list of people having the same problem and said that they'll be shipping boxes to us next week when the other sub goes out. I feel much better!

 

[lmda]

Originally Posted by JessP /img/forum/go_quote.gif
Just got off the phone with GB about not receiving any confirmation or account activity regarding my R29 November box - the girl I spoke with was really nice and added me to the list of people having the same problem and said that they'll be shipping boxes to us next week when the other sub goes out. I feel much better!

Oh, glad that worked out for you! If I don't get an email by tomorrow afternoon I'll try calling. Thanks 

 

[LisaLeah]

Originally Posted by jesmari /img/forum/go_quote.gif

OOh they announced the theme of this months box is Tis the Season!

Perfect! That should mean shimmer, glimmer, poufs and depuffers!

 

[yousoldtheworld]

I WANT SOMETHING THAT SMELLS LIKE CHRISTMAS.

I'm feeling festive today.

 

[OiiO]

I would be excited to get some peppermint bark scented body lotion or something like that /emoticons/[email protected] 2x" width="20" height="20" />

 

[yousoldtheworld]

Yum, something that smells like candy canes or gingerbread. And something shimmery. And something red. And something calming for those of us with irritating families...

 

[CAPSLOCK]

I already got my peppermint loofah soap last month.  No more peppermint for me!  Unless covered in chocolate or something, of course.

 

[JessP]

Speaking of Christmas spirit, I spent the afternoon decorating this giant tree at work today! /emoticons/[email protected] 2x" width="20" height="20" />

 

[LAtPoly]

Originally Posted by JessP /img/forum/go_quote.gif

In the meantime, two things:

Did you see GB changed the homepage of their website? It's much more flashy now lol.

To those of you who received the Koh Gen Do cleansing spa water in September - do you like it? I'm thinking of purchasing it but want to know thoughts first! /emoticons/[email protected] 2x" width="20" height="20" />

Sorry, I'm late to this party but...yes, I really like the Koh Gen Do cleansing spa water.  It works really good for me - even removes the tough mascaras for me!

 

[lovepink]

How fun!  However I still find it hard to get in the Christmas spirit when it is 70 outside!  And this will be my 7th So Cal Christmas!

Also saw on FB today that GB's ship next week!  Yay!

Originally Posted by JessP /img/forum/go_quote.gif

Speaking of Christmas spirit, I spent the afternoon decorating this giant tree at work today!

 

[jesmari]

Makes me wonder.. if November is Tis the Season then what's December gonna be? Maybe something like Bring in the New Year! lol I see tons of glitter and sparkle in that one haha. Okay getting ahead of myself.. This box still hasn't even shipped. Well I hope they give us some fall colors like a deep red matte lipstick! I have been hoping to receive one in one of my beauty subs since I haven't bought one myself.

 

[reepy]

I also got that expired note.  I'm writing to CS now....
 

 

[zadidoll]

Originally Posted by lovepink /img/forum/go_quote.gif

How fun!  However I still find it hard to get in the Christmas spirit when it is 70 outside!  And this will be my 7th So Cal Christmas!

Also saw on FB today that GB's ship next week!  Yay!

I'll take your 70 degrees if you want our 30 to 40s with a chance of snow! YUK! I've gone through 1/2 a cord of firewood this last week!