Did they at least refund you? That seems like a really unethical thing to do and can get them in a lot of trouble legally.
I'm in Chicago and I haven't heard/ received anything either.
I've already decided I will be canceling this one. I *hated* October's box, although there have been some highlights in past boxes, like the Missha (which, yay, I just found out that there's an Asian cosmetics store in my town that is in the process of moving from a hard-to-get-to location twenty minutes away to a sort of mini-mall thing a couple of miles from me that I go to at least once a month, and they carry a *lot* of different bb cream brands from Asia!). I just can't quite decide *when*. Now, since they STILL haven't responded to any of my emails about the October surveys? (As a side note, there was a link on the original response to a survey about the useless response, but the account on the survey site has apparently been deleted.) After I get this month's box which I've already paid for because they've pissed me off with the lack of response? After December in the hope that they do something festive for the end-of-the-year stuff? Once I finally get enough points for a new box since I'm just a few months away from that? After their anniversary month, just in case they do something good that month for those of us who have stuck it out through their first year?
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Have you tried the 21 yet? I am very pale (typically take the lightest shade in most everything) and I got the 21 in my box when we got it before, and it actually wasn't too dark on me like I feared! It's versatile and it adjusts itself, and I've been using it daily. When I repurchase, I'll be buying the 13 but even on my super pale face, the 21 is wearable.
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I'm in a similar very pale boat, and I was stunned when I discovered that the 21 is actually almost too *pale*! I am very happy with the 21, and I had originally thought I would try to find a 13, but I finally decided that 21 *works* for me. I might try other shades of BB cream in other brands once Pretty & Cute finishes its brick-and-mortar relocation since the new store is going to be a whole mile away from me in a sort of mini-mall I go to at least once a month and pass by several times a week, but until then, 21 will work nicely for my pasty skin, especially since (yay!) I'm getting another one in a swap.Originally Posted by yousoldtheworld /img/forum/go_quote.gif
Have you tried the 21 yet? I am very pale (typically take the lightest shade in most everything) and I got the 21 in my box when we got it before, and it actually wasn't too dark on me like I feared! It's versatile and it adjusts itself, and I've been using it daily. When I repurchase, I'll be buying the 13 but even on my super pale face, the 21 is wearable.
Same with me. I usually take the lightest color of everything and although the 21 is a shade too dark (I only really noticed this after 3 months of wear when I was in Barney's the other day and a rep applied some foundation on my cheek and I realized it was a perfect match while my forehead was much darker) it is very wearable. Would the 13 be better? yes, but I'm not going to let the 21 go to waste. =)Originally Posted by yousoldtheworld /img/forum/go_quote.gif
Have you tried the 21 yet? I am very pale (typically take the lightest shade in most everything) and I got the 21 in my box when we got it before, and it actually wasn't too dark on me like I feared! It's versatile and it adjusts itself, and I've been using it daily. When I repurchase, I'll be buying the 13 but even on my super pale face, the 21 is wearable.
It just said for me that the code is invalid (I posted the message a page ago)... I don't know if it was because I didn't have $50 added to the cart (I randomly added some $49-priced product to the cart). I'll go and try again
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I feel the same way about GB. I signed up for the December box with the deal but I don't think I'll stick it out after reading about their CS. It's too bad because it looks like there are such wonderful products in the boxes!!!
/emoticons/[email protected] 2x" width="20" height="20" /> /emoticons/[email protected] 2x" width="20" height="20" /> /emoticons/[email protected] 2x" width="20" height="20" /> Does anyone not want theirs or do you think it's something I should contact GB about?Has anyone had their customer service issues completely unresolved? From what I've read, they're basically just slow as molasses in resolving complaints and answering customer inquiries, but they eventually do their best to actually resolve them.
Your box is what I'm crossing my fingers for. Basically, I don't want the nail applique's. I don't care what color the Illamasqua pencil is, so long as I don't get the applique's.Originally Posted by pride /img/forum/go_quote.gif
Came back to my box today! Got
Hand cream
Illamasqua in Thrash - it's orange
Argan Oil
Perfume Stick
Truffle Serum
Stoked I got the hand cream, was wanting that. Also ended up loving the scent of my perfume stick, I seem to like those really sweet, admittedly probably sickening for some people scents.
I am eh on the Medium pencil. I guess orange lips are in now or something but I don't know if I want to do that? If anyone with a "boring" color wants to trade, I would jump on that so fast.
I didn't get a Nume code though.
