GlossyBox - June 2012

[lovesmakeup2012]

Originally Posted by LAtPoly /img/forum/go_quote.gif

I laughed at the "unfortunate goat" part.  And...I agree.  My brush was rough.  Gave it to my 4 y.o. who was excited to have her own make-up brush. 

lol I am going to give it to my little niece to play with too.

 

[nelliebelle1197]

My email seemed to be someone giving me the same information but it wasn't cut and paste - just one long run on sentence!

Originally Posted by arendish /img/forum/go_quote.gif

I just got the same email. They're going to try charging me again within the next 24 hours. I really hope it goes through. /emoticons/[email protected] 2x" width="20" height="20" />

Of course, my account is still on hold.

 

[CiciAnne]

I actually found my brush to be pretty soft. No complaints about that here.

 

[lovepink]

My account is still on hold with no email.  It has been on hold since June 7th so I guess I will check my credit card to see if they try to charge me again within 24 hours (like a lot of people are being told here.)  I think I will also call my credit card to see if there is something on their end that is weird.

 

[nikita8501]

Originally Posted by lovepink /img/forum/go_quote.gif

My account is still on hold with no email.  It has been on hold since June 7th so I guess I will check my credit card to see if they try to charge me again within 24 hours (like a lot of people are being told here.)  I think I will also call my credit card to see if there is something on their end that is weird.

Mine is also on hold since June 7th. I already called my bank to check if something could be wrong with my account. But, I was told there are no issues on my end...I just used my card today and I did not have any issues with the purchases. If the payment still does not go through, there's got to be something wrong only on their end. Especially since so many of them are having the issue...

 

 

[lovepink]

I agree.  I guess all we can do at this point is wait and see.  And hope that the charge in the next 24 hours goes through!  I really don't want to have to go through the resub process and miss getting a box!  Positive thoughts to all those affected that we get our June boxes!

 

[Kittables]

Yeah, good luck to you ladies! Again, I think they will get this all sorted out. Hopefully we'll all be charged within the week and then when we get our boxes, we can all be happy and put this behind us... until the next time they attempt to charge our cards, that is. lol.  

 

[nikita8501]

Originally Posted by Kittables /img/forum/go_quote.gif

Yeah, good luck to you ladies! Again, I think they will get this all sorted out. Hopefully we'll all be charged within the week and then when we get our boxes, we can all be happy and put this behind us... until the next time they attempt to charge our cards, that is. lol.  

LOL! I hope not! I love glossybox but I don't think I love it enough to go through this again...especially at $21!

 

 

[tameloy]

Just got an email from Glossybox that my payment went through. Looks like they are fixing the problem.

 

[Kittables]

My payment went through... TWICE! Wth? 

 

[AsianGirl]

I just got 6 consecutive emails from Glossybox where I was charged THRICE for the June box.

Not pleased. Will call at 9am when their CS opens up: 1-855-738-1140.

 

[tilliefairy]

just checked my account and it looks like the payment went through.  I think this was the payment for last months GB. So we will see if everthing goes smoothly for this month.

 

[dragonfly57]

Yeah I got charged twice, and immediately came here to see if I was the only one, I will be calling them...ahem, right now, Thanks for posting the number
 

 

[Playedinloops]

These problems are eerily similar to myglam's early problems. It seems like they are using the same system which...doesn't seem to work properly.

 

[arendish]

I was charged twice as well. Sigh. Looks like they're getting a call during my lunch hour.

 

[nelliebelle1197]

I have three PENDING charges. I'll have to see if two drop off. Don't bother calling if the charges are pending, BTW. They can only do something when and if the pending charges post to the account.

 

[AsianGirl]

Originally Posted by AsianGirl /img/forum/go_quote.gif

I just got 6 consecutive emails from Glossybox where I was charged THRICE for the June box.

Not pleased. Will call at 9am when their CS opens up: 1-855-738-1140.
Ok it took a while to get through to an actual person, but a few minutes ago they processed 2 refunds for the two extra boxes I was charged. The CS lady was very polite and efficient. My Charges were 'Payment Successful' when I looked this morning so they did charge me 2 extra times. I'll be checking my CC balance to see if the refunds came through.

 

[MakeupA]

I'm so excited to see what we get this month!

 

[BuffaloBeautyQT]

Nothing yet for me.  Still "On Hold".  *sigh*

 

[lovepink]

My card was charged twice as well.  I have to check with the credit card company to see if they are pending or went through.  they are both the new price showing the sales tax 23.05 (didn't have to pay on the 1st box).  Happy to be getting my box.