GlossyBox - June 2012

[Tygrlilee]

Wow...multiple charges and even on those that canceled

...thank god I canceled when I did, and that my cash card expired this month, so they can try "processing" all they want..they will never see my new digits! Im with you guys-WHO in the heck is running this circus??!!  wow.

 

[Lisa424]

I received 3 invoices as well and I've been charged twice so far! And this is supposed to be an established company!?

 

[whigrose]

Originally Posted by Tygrlilee /img/forum/go_quote.gif

oooooo-HERE WE GO! 

 GB is deleting certain comments & posts from their FB-AGAIN. I know, because the post I commented on is GONE. I had commented that numerous people were getting exploded boxes- and Poof! Thing is, I understand they dont WANT negative feedback, BUT, they totally set themselves up for it, so people are gonna speak their minds and point out facts..Im just gonna sit back and watch from here on out. lol 

I'm testing to see exactly how negative a post has to be before they delete it. What I posted was pretty honest--once I finally got my box, I did like it overall, but did have an issue with the Ahava leaking. So here is what I said...

Just got my box, and overall I was quite happy with it. I did have a problem with the Ahava shower gel leaking a little (not much, but enough to get a few items sticky). Hope next time they will put some tape on the flip top lid to prevent this. Still, I'm really glad I got the Ofra eyeshadow I wanted to try.

We'll see if they leave it up or not???

 

[pinkdiamonds]

Originally Posted by mybabyrocks0709 /img/forum/go_quote.gif
I canceled my glossybox yesterday! And I still got charge twice for the july box!! And I still haven't received June box! I'm calling tomorrow! I'm so grrr!

Same here!!

 

[whigrose]

Originally Posted by SeptEllis /img/forum/go_quote.gif


Last time I checked, Newgistics was not the US Postal Service. Sure, it will eventually be in the USPS' hands, but it first goes through the shipping company that Glossybox has selected. I mean, my log says GB sent it on 6/27, but Newgistics didn't send it out till 7/2. What the heck?

I've already cancelled. The first box was nice, and looked gorgeous. But I don't want the hassle of waiting forever for a box and then be charged for the next month. I haven't seen a charge yet, but will be keeping an eye on it.

Plus for the girls who are being told no refund, are you asking for a refund on the June box or the July box?

You want to hear something really crazy? I just got my box--today--4th of July! I have no clue how it happened. My mail from the post office usually runs around 4pm. Yesterday it came early just after 3pm. There was no Glossybox in the mail. I logged in to track it and saw it was still out for delivery or handed over to the US post office or something like that on June 2nd. I thought it strange it didn't come on the 3rd, but when I checked the mail (and I did get mail from the post office yesterday on June 3rd) no Glossybox! So I logged in today on a whim. I wasn't expecting anything, obviously, due to the holiday. But to my surprise, it had been updated to state that my box was DELIVERED on June 3rd. What?!?!, I thought. I know it wasn't delivered yesterday and due to the holiday, the post office wouldn't be operating today. So I went out to look around the mailbox. Sometimes, they will put boxes beside the mailbox (which I don't like them doing as it could fall down, get rained on, blow away, etc). To my surprise, I did have my Glossybox, but it was INSIDE the mailbox! I have no clue how this happened or who delivered it, as the post office had already run??? Glad I have it (and I did like what I got, for the most part). Also glad I cancelled however.

 

[TheNittyPretty]

Originally Posted by whigrose /img/forum/go_quote.gif

You want to hear something really crazy? I just got my box--today--4th of July! I have no clue how it happened. My mail from the post office usually runs around 4pm. Yesterday it came early just after 3pm. There was no Glossybox in the mail. I logged in to track it and saw it was still out for delivery or handed over to the US post office or something like that on June 2nd. I thought it strange it didn't come on the 3rd, but when I checked the mail (and I did get mail from the post office yesterday on June 3rd) no Glossybox! So I logged in today on a whim. I wasn't expecting anything, obviously, due to the holiday. But to my surprise, it had been updated to state that my box was DELIVERED on June 3rd. What?!?!, I thought. I know it wasn't delivered yesterday and due to the holiday, the post office wouldn't be operating today. So I went out to look around the mailbox. Sometimes, they will put boxes beside the mailbox (which I don't like them doing as it could fall down, get rained on, blow away, etc). To my surprise, I did have my Glossybox, but it was INSIDE the mailbox! I have no clue how this happened or who delivered it, as the post office had already run??? Glad I have it (and I did like what I got, for the most part). Also glad I cancelled however.

Maybe they had it on the wrong mail truck. That happened to my husband not to long ago with something he ordered. He checked and it said out for delivery but didn't come with the mail. Then later that evening, a different truck showed up with it. We saw the mail man coming up the sidewalk so we asked him what happened and he said it must have accidentally ended up on his truck because we are way off of his route, LOL!

 

[OhSam09]

I'm confused, I got 4 emails, which implied that I was triple charged, but then I wasn't when I checked my bank account...so that's good. I guess I will keep an eye on it!

They really need to get a new payment processor! 

 

[MKCurio]

I have 3 "Update on your payment for Order #..". emails and 3 "INVOICE # for ORDER #" emails.  One of which doesn't even have an Invoice number.  The order # is the same in all the emails and I've only been charged once which is still Pending in my bank account.  So double check for sure before freaking out.

receiving two emails in general is confusing. hopefully they are working things out.

 

[Kittygirl4]

Originally Posted by whigrose /img/forum/go_quote.gif

You want to hear something really crazy? I just got my box--today--4th of July! I have no clue how it happened. My mail from the post office usually runs around 4pm. Yesterday it came early just after 3pm. There was no Glossybox in the mail. I logged in to track it and saw it was still out for delivery or handed over to the US post office or something like that on June 2nd. I thought it strange it didn't come on the 3rd, but when I checked the mail (and I did get mail from the post office yesterday on June 3rd) no Glossybox! So I logged in today on a whim. I wasn't expecting anything, obviously, due to the holiday. But to my surprise, it had been updated to state that my box was DELIVERED on June 3rd. What?!?!, I thought. I know it wasn't delivered yesterday and due to the holiday, the post office wouldn't be operating today. So I went out to look around the mailbox. Sometimes, they will put boxes beside the mailbox (which I don't like them doing as it could fall down, get rained on, blow away, etc). To my surprise, I did have my Glossybox, but it was INSIDE the mailbox! I have no clue how this happened or who delivered it, as the post office had already run??? Glad I have it (and I did like what I got, for the most part). Also glad I cancelled however.

This happened to me last week with something else that I ordered.  The package wasn't in my mailbox after the mail was delivered on Friday afternoon.  The next morning I just happened to check my tracking and it showed that it was delivered the previous day so I went to look in the mailbox (early before the mailman did his rounds for the day) and the package was there.  I assumed maybe a neighbor had received my package and slipped it in my mailbox. 

 

[Denise Moya]

You want to hear something really crazy? I just got my box--today--4th of July! I have no clue how it happened. My mail from the post office usually runs around 4pm. Yesterday it came early just after 3pm. There was no Glossybox in the mail. I logged in to track it and saw it was still out for delivery or handed over to the US post office or something like that on June 2nd. I thought it strange it didn't come on the 3rd, but when I checked the mail (and I did get mail from the post office yesterday on June 3rd) no Glossybox! So I logged in today on a whim. I wasn't expecting anything, obviously, due to the holiday. But to my surprise, it had been updated to state that my box was DELIVERED on June 3rd. What?!?!, I thought. I know it wasn't delivered yesterday and due to the holiday, the post office wouldn't be operating today. So I went out to look around the mailbox. Sometimes, they will put boxes beside the mailbox (which I don't like them doing as it could fall down, get rained on, blow away, etc). To my surprise, I did have my Glossybox, but it was INSIDE the mailbox! I have no clue how this happened or who delivered it, as the post office had already run??? Glad I have it (and I did like what I got, for the most part). Also glad I cancelled however.

This exact situation has happened to me quite a few times. I am the last stop for my mail carrier and he has missed packages and then went back to the post and then drive all the way back. If it fits in my box he will leave it, if not, he will put in on the chair in my porch.

 

[Country Chic]

Definitely watch your bank accounts and/or call your bank.  When it happened to me last month... I rec'd the "ooops" e-mail that they triple charged my card along with several e-mails, but when I went online to check my bank acct only one charge went thru.  I asked about it when I called the bank to re-issue a new credit card & the bank confirmed that 3 charges were attempted (she did not say who caught it before they all went thru --- it very well could have been GB).  It is not worth the headaches of waiting for something to happen or wondering if something will happen.  My advise it to get a refund if you want to cancel (don't wait for the next box just because you paid for it, you will be caught in a never ending circle of paying for next month's box before receiving this month's box), cancel/re-issue your card --- better safe than sorry --- (even if you have changed to a prepaid card, you don't know where your info is or has been) and if you wish to continue switch to a prepaid card.  Everyone works hard for their money & your bank acct should be respected (no one should have to worry about excessive/unauthorized withdrawals & should feel that their info is safe/secure and that their funds are available to them when they want them).  Hope that everything works out for everyone here. 

 

[TacomaGirl]

My box arrived yesterday! The SheaTerra smells yummy. I'm really excited to try it. I've seen it in other people's Beauty Army selections but never had it offered to me. It's Bourbon Vanilla and it smells fantastic. The Beauty Addicts Mascara it beautiful the brush is a shape I've never seen before. The perfume is different than I usually wear but I think is smells better on me than in the bottle. The Wella and Kinerase are going into the West Circular swap box, not because I don't want them but because some of the other girls might like them more.

 

[ashleyanner]

Do they usually charge everyone on the same day?  If so, they haven't taken anything out of my account yet.  

I'm afraid I'm going to come back from my two week hiking trip to multiple charges and a *finally* delivered box that is completely ruined by an Ahava explosion...and not be able to do anything about it because I had to wait so long to check.  Bleh...I had such high hopes for this company.

 

[JessP]

I love the Shea Terra body creme - I got Bananas & Baobabs which smells amazing. So glad we got to sample these, as I now want to purchase the full-size versions of these in all different scents!

 

[lovesmakeup2012]

Originally Posted by hrseangel /img/forum/go_quote.gif

I CANCELED earlier in the week on line.....AND I WAS JUST CHARGED for JULY.

CHECK YOUR ACCOUNTS

That's crazy. I canceled 5 days ago but didn't trust my credit card in their system so I put in an expired Sephora gift card in its place. So good luck trying to charge me lol.

 

[Linabunnie]

They just posted a response on fb.

 

[Mandy Kane]

Originally Posted by TacomaGirl /img/forum/go_quote.gif



My box arrived yesterday! The SheaTerra smells yummy. I'm really excited to try it. I've seen it in other people's Beauty Army selections but never had it offered to me. It's Bourbon Vanilla and it smells fantastic. The Beauty Addicts Mascara it beautiful the brush is a shape I've never seen before. The perfume is different than I usually wear but I think is smells better on me than in the bottle. The Wella and Kinerase are going into the West Circular swap box, not because I don't want them but because some of the other girls might like them more.

man i hope i get your box!!!! /emoticons/[email protected] 2x" width="20" height="20" /> 

 

[bloo]

Originally Posted by Mandy Kane /img/forum/go_quote.gif

man i hope i get your box!!!! /emoticons/[email protected] 2x" width="20" height="20" /> 

Me too

 

[TheNittyPretty]

Originally Posted by Linabunnie /img/forum/go_quote.gif
They just posted a response on fb.

What was their response? sorry, I don't have facebook, lol!

 

[mstlcmn]

They deleted ALL of the comments on their FB post.....