GlossyBox - June 2012

[MissLindaJean]

Originally Posted by nfig /img/forum/go_quote.gif
And they just blocked me from posting on their Facebook page. I hate this company.

They've done it to other members or at least one for sure. Crazy..so happy and ready to jump ship! Epic Fail GB!!!

 

[kcrowebird]

Originally Posted by nfig /img/forum/go_quote.gif
I just got charged two more times for July's box in the middle of the night. Check your statements and accounts!

So did I. So tired of this.

 

[mybabyrocks0709]

I canceled my glossybox yesterday! And I still got charge twice for the july box!! And I still haven't received June box! I'm calling tomorrow! I'm so grrr!

 

[MKCurio]

Originally Posted by nfig /img/forum/go_quote.gif
I just got charged two more times for July's box in the middle of the night. Check your statements and accounts!

did you actually get charged in your account or just got the emails?  because I received like three emails in addition to my two from a couple days ago but they all have the same receipt # and I only have one charge in my account.  

 

[AngeBrooklyn]

Originally Posted by MKCurio /img/forum/go_quote.gif

did you actually get charged in your account or just got the emails?  because I received like three emails in addition to my two from a couple days ago but they all have the same receipt # and I only have one charge in my account.  

Me too.  The first set of emails didn't actually have any charge or invoice info.   They do need to get their act together though.  Perception is pretty important when you're rolling out a new business.

 

[MarielMendoza]

I got the surprise of multiple emails about my account being charged. They were all different receipt numbers but when I checked my account there only shows one charge. May have to get in touch with my bank to let them know what's going on

 

[meaganola]

Originally Posted by MyriadVoices /img/forum/go_quote.gif


dang, meaganola, what the heck do you do with that much perfume oil? genuinely curious!

Decant circles for Black Phoenix Alchemy Lab perfume oil.  I got firmly sucked into their fanbase, and it's the only way I can try everything they release!  Most of it doesn't work for me, but I like to at least sniff everything.  Their big holiday collections -- Halloween, Yule, and Lupercalia -- have been having around fifty different scents the past couple of years, and at twenty bucks a bottle, my decant circle orders can be massive, although the one I'm running right now only has three different scents in it (they tend to release stuff monthly, so it seems like I'm always running circles of varying sizes nowadays).  

 

[hrseangel]

I CANCELED earlier in the week on line.....AND I WAS JUST CHARGED for JULY.

CHECK YOUR ACCOUNTS

 

[GiggleBlush]

I got another invoice last night, but have yet to be charged again. Agh, if I get a second charge I will cancel. I was really hoping they'd get their act together, but banning people from posting? Charges after having canceled? Missing boxes? Leaky boxes? I have to say this is a first...not looking forward to my box arrival because it might be a disaster!

 

[Beauty-Flawed]

I also received two more emails saying they charged me. The first charge came thru on late Monday so far these are not on my card but I'm sure they are coming. Going to call my card company to see if I can stop them.

 

[eluveitie]

I have got to be one of the lucky ones who hasn't had any problems with this company. They haven't charged me more than they were supposed to, and I've always received my boxes before being charged for the next one. I also receive my boxes well in advance of the estimated delivery dates. I'm really quite happy with Glossybox. I love the sample sizes and the brands are really good. I'm not planning on cancelling anytime soon.

 

[JessP]

I also received a second set of emails this morning that indicated another charge. However, I looked at my bank account and there is only one charge (in 'pending' mode) from Glossybox. I checked a few days back in my account history as well, just to be sure there weren't two separate charges. Maybe their system accidentally sent out multiple emails?

 

[TheNittyPretty]

I got two more emails in addition to the two I got when I was originally charged for the July box. The order number is exactly the same but I noticed the first time they sent me the emails, they left off the invoice number on the second email. So it was like they resent the emails and the second one now included the invoice number. I used a prepaid card and only had enough on it for them to take the one charge off so I'm quite positive this isn't two seperate charges. Still have yet to receive my June box but then again, it's 4th of July... Happy 4th of July everyone

!! Anyways, I will be cancelling GB which is a shame because I wanted to be one that said I've been with them since the beginning... but with all the issues, I just can't. So now I'm stuck between either re-subbing to SS or subbing to Kara's Way. Decisions decisions. Either way, I'll be saving 6 bucks, LOL!

 

[JessP]

Cool, thanks for posting the differences in the emails!

Originally Posted by TheNittyPretty /img/forum/go_quote.gif

I got two more emails in addition to the two I got when I was originally charged for the July box. The order number is exactly the same but I noticed the first time they sent me the emails, they left off the invoice number on the second email. So it was like they resent the emails and the second one now included the invoice number. I used a prepaid card and only had enough on it for them to take the one charge off so I'm quite positive this isn't two seperate charges. Still have yet to receive my June box but then again, it's 4th of July... Happy 4th of July everyone

!! Anyways, I will be cancelling GB which is a shame because I wanted to be one that said I've been with them since the beginning... but with all the issues, I just can't. So now I'm stuck between either re-subbing to SS or subbing to Kara's Way. Decisions decisions. Either way, I'll be saving 6 bucks, LOL!

 

[Beauty-Flawed]

Originally Posted by TheNittyPretty /img/forum/go_quote.gif

I got two more emails in addition to the two I got when I was originally charged for the July box. The order number is exactly the same but I noticed the first time they sent me the emails, they left off the invoice number on the second email. So it was like they resent the emails and the second one now included the invoice number. I used a prepaid card and only had enough on it for them to take the one charge off so I'm quite positive this isn't two seperate charges. Still have yet to receive my June box but then again, it's 4th of July... Happy 4th of July everyone

!! Anyways, I will be cancelling GB which is a shame because I wanted to be one that said I've been with them since the beginning... but with all the issues, I just can't. So now I'm stuck between either re-subbing to SS or subbing to Kara's Way. Decisions decisions. Either way, I'll be saving 6 bucks, LOL!

Good catch on the numbers! Mine all have different "Invoice" numbers but the same "Order" number too. Also did anyone else notice that in some of the emails updated is spelled wrong?.

 

[berryblueyes]

My first set of invoices had the same thing and I got a corrected set... along with a new set of charges. So I have 3 sets of emails (6 emails total) and have been charged twice =( They could of said "oops our bad we did the first invoice wrong here is the corrected one" but that would require CS skills obviously more advanced then theirs.

Originally Posted by TheNittyPretty /img/forum/go_quote.gif

I got two more emails in addition to the two I got when I was originally charged for the July box. The order number is exactly the same but I noticed the first time they sent me the emails, they left off the invoice number on the second email. So it was like they resent the emails and the second one now included the invoice number. I used a prepaid card and only had enough on it for them to take the one charge off so I'm quite positive this isn't two seperate charges. Still have yet to receive my June box but then again, it's 4th of July... Happy 4th of July everyone

!! Anyways, I will be cancelling GB which is a shame because I wanted to be one that said I've been with them since the beginning... but with all the issues, I just can't. So now I'm stuck between either re-subbing to SS or subbing to Kara's Way. Decisions decisions. Either way, I'll be saving 6 bucks, LOL!

 

[TheNittyPretty]

Originally Posted by berryblueyes /img/forum/go_quote.gif

My first set of invoices had the same thing and I got a corrected set... along with a new set of charges. So I have 3 sets of emails (6 emails total) and have been charged twice =( They could of said "oops our bad we did the first invoice wrong here is the corrected one" but that would require CS skills obviously more advanced then theirs.

HA HA HA! No kidding about the CS skills. I was thinking the second set of emails should've said something along those lines also but instead I thought I was double charged and was like

... then it dawned on my that I didn't even have enough on that card for them to take a second charge so I looked back and saw the numbers. I'm so sorry you got charged twice! I'd definitely be jumping someone's butt for that! They obviously don't know what they're doing.

 

[TheNittyPretty]

Originally Posted by Beauty-Flawed /img/forum/go_quote.gif


Good catch on the numbers! Mine all have different "Invoice" numbers but the same "Order" number too. Also did anyone else notice that in some of the emails updated is spelled wrong?.

lol, it says UODATED on mine. That and it says "Your Order # got processed". GOT PROCESSED? Lmao! I think it would sound more professional to say "has been processed". I know these sound like minor things but I still want to know how old these people are, what kind of education they have, and their credentials because something's just not right with the WHOLE picture here. Those little flaws wouldn't even fly on a resume!!!

 

[berryblueyes]

I completely agree!

 

[JessP]

I feel the same way! Don't even get me started on the spelling/grammar/typo issues in the GlossyMag. Heavens to Betsy lol..