GlossyBox - June 2012

[princess2010]

Originally Posted by arendish /img/forum/go_quote.gif

I'm not going to get too excited until a see a picture of someone with a box with all nine of those things in it. It's wishful thinking, but more than anything it makes me think that not everyone is getting the same box this time around. I think they will have some boxes with one makeup item and some with the other, and the same with the creams. I imagine everyone will get perfume.

Agreed!

 

[MissLindaJean]

I don't see them sending boxes with various contents, except for different colors/shades. The boxes always seem to have the same items, with that exception.

 

[yanelib27]

It says they send:

5 exciting travel-sized beauty products,
delivered each month

I think if they say 5 they mean 5..

 

[phoebehearts]

Originally Posted by Linabunnie /img/forum/go_quote.gif

Serve by American Express doesnt charge a dime.

I was thinking about using that card but a lot of places don't take AMEX.

 

[Linabunnie]

Originally Posted by phoebehearts /img/forum/go_quote.gif


I was thinking about using that card but a lot of places don't take AMEX.

Well I know glossybox, myglam, birchbox, & juelp do. If your only planning on using it for subs you should be fine.

 

[phoebehearts]

Originally Posted by Linabunnie /img/forum/go_quote.gif

Well I know glossybox, myglam, birchbox, & juelp do. If your only planning on using it for subs you should be fine.

I meant other outside merchants too. I'm looking for a card to use in place of my debit card when I leave my job next month. I might still sign up for one. 

 

[Mandy Kane]

I have a really hard time believing they are sending out 9 samples this month. they say it's 5 samples, although last month they sent out 6 items (including the brush) 

who knows maybe this will be their way of making up for all the problems they've been having.  

I did post again asking about the cc problems on their fb page and they asked me to email them. (you know, even though i emailed them yesterday and they haven't responded) I sent them another email and they haven't responded to that one either. fingers crossed. 

 

[dreile]

This is my first month with Glossybox and I signed into my account and I do NOT have any survey info.  Do you think that is odd?

Thanks

Donna

 

[Mandy Kane]

I just checked again and the info we were talking about looks like it has been removed from the site. It now says there are surveys available but that's it. no where to click and see what surveys. must have notice it. or maybe we have a GB spy and they know what we saw /emoticons/[email protected] 2x" width="20" height="20" /> 

 

[MissLindaJean]

Oops lol..posted in the wrong thread! Don't mind me

 

[Bflopolska]

For those of you who canceled, A) how did you do it? and B) how long did it take for you to receive any confirmation? I sent an email, and used the contact area on the website. I can't seem to find any place on the site to cancel.

I have not, knock on wood, had any issues yet with my credit card; I had no problem setting up the sub and they had no issue in the two charges they made for May and June. The only problem is that for a while in May the contact area was shunting messages from US subscribers to the UK offices, but the young man I was exchanging emails with provided me an address to reach a US mailbox.

I'm just really nervous now after reading everyone else's problems! Just because I've had none for six weeks doesn't mean it can't happen. I had a weird charge out of Baltimore once, a year after my trip there.

 

[yanelib27]

 
 
From: GLOSSYBOX Contact

To:

Sent: Friday, June 22, 2012 1:01 PM

Subject: Re: debit card

__________________________________
Type your response ABOVE THIS LINE to reply   Subject: debit card
 
[SIZE=80%]JUN 22, 2012  |  02:01PM EDT[/SIZE] GLOSSYBOX replied: Hello, Thank you for contacting us your feedback is very much appreciated. We have looked into this matter and there is no indication that our website has been compromise. We do apologies for any inconvenience and hope that you will resubscribe soon.
UTTERLY RIDICULOUS, WHEN IT OBVIOUSLY HAS BEEN COMPROMISED.

 

[Angelaelle]

Not to be a grammar nazi, but they could have proofread that email before sending it to you.

Thank you for contacting us. Your feedback is very much appreciated. We have looked into this matter and there is no indication that our website has been compromised. We do apologize for any inconvenience and hope that you will resubscribe soon.

Originally Posted by yanelib27 /img/forum/go_quote.gif

 
 
From: GLOSSYBOX Contact

To:
Sent: Friday, June 22, 2012 1:01 PM
Subject: Re: debit card

__________________________________
Type your response ABOVE THIS LINE to reply   Subject: debit card
 
[SIZE=80%]JUN 22, 2012  |  02:01PM EDT[/SIZE] GLOSSYBOX replied: Hello, Thank you for contacting us your feedback is very much appreciated. We have looked into this matter and there is no indication that our website has been compromise. We do apologies for any inconvenience and hope that you will resubscribe soon.
UTTERLY RIDICULOUS, WHEN IT OBVIOUSLY HAS BEEN COMPROMISED.

 

[princess2010]

Originally Posted by Linabunnie /img/forum/go_quote.gif

Well I know glossybox, myglam, birchbox, & juelp do. If your only planning on using it for subs you should be fine.

Thanks for the suggestion! I went ahead and signed up to use for my three subs.

 

[yanelib27]

Originally Posted by Angelaelle /img/forum/go_quote.gif

Not to be a grammar nazi, but they could have proofread that email before sending it to you.

Thank you for contacting us. Your feedback is very much appreciated. We have looked into this matter and there is no indication that our website has been compromised. We do apologize for any inconvenience and hope that you will resubscribe soon.

Quote: Originally Posted by yanelib27 /img/forum/go_quote.gif

 
 
From: GLOSSYBOX Contact

To:

Sent: Friday, June 22, 2012 1:01 PM

Subject: Re: debit card

__________________________________
Type your response ABOVE THIS LINE to reply   Subject: debit card
 
[SIZE=80%]JUN 22, 2012  |  02:01PM EDT[/SIZE] GLOSSYBOX replied: Hello, Thank you for contacting us your feedback is very much appreciated. We have looked into this matter and there is no indication that our website has been compromise. We do apologies for any inconvenience and hope that you will resubscribe soon.
UTTERLY RIDICULOUS, WHEN IT OBVIOUSLY HAS BEEN COMPROMISED.

Exactly!.. must not have the sharpest people working for them.

 

[ladygrey]

Originally Posted by Angelaelle /img/forum/go_quote.gif

Not to be a grammar nazi, but they could have proofread that email before sending it to you.

Thank you for contacting us. Your feedback is very much appreciated. We have looked into this matter and there is no indication that our website has been compromised. We do apologize for any inconvenience and hope that you will resubscribe soon.

Wow. They should be really, really embarrassed! 

 

[seap3]

Originally Posted by ladygrey /img/forum/go_quote.gif


Wow. They should be really, really embarrassed! 

Agreed - it almost sounds like someone who doesn't speak English very well typed the reply.  Maybe someone out of the country is handling the customer service?

 

[MissLindaJean]

Lol...why does it make GB seem so much more questionable and unprofessional? And seriously, how is it that most of us just received our boxes for "May" in the first week of June and were charged immediately after for the next box? They don't mail out til the end of the month!

 

[Linabunnie]

GLOSSYBOX USA â€@glossybox_us
June boxes will be shipping out soon! We can't wait to see what you think. Can you guess the theme? HINT HINT.

*Click on hint!

 

[lovepink]

Did you see they created a special Twitter handle for Glossybox "help?"  @glossyboxushelp  Was wondering if this is in response to all the issues but it seems an odd way to have people put it all out there.  IMO