Glossybox December 2012

[katie danielle]

Originally Posted by parisnicole1989 /img/forum/go_quote.gif

Their surveys were such a pain! Do they still take an hour to fill out? I don't want to feel like I'm writing a term paper to fill out a survey for a few points.

Yeah it's still like that, their questions are so awkward and lame. I actually posted my referral link on Facebook though and one of my friends must have joined because I randomly have 300 extra points so that's pretty cool.

Originally Posted by amidea /img/forum/go_quote.gif

whoops sorry.  normally don't like asking repeat questions but i mustve missed that.

Haha oh I didn't mean to sound witchy by that - I just knew there were previous posts about it because I myself had issues with that stupid survey.

 

[Hanabii]

I dropped them after the first two boxes. Way too expensive and bad CS. One box arrived with leaky product and the products were just things I would never use. Black eyeshadow?? Gross sticky lip gloss?? No thanks! I would rather take my $21 and buy two BBs or something I like on my own.

I had 1 box with them and I'm already unhappy and canceled Lol seriously if I pay $21.00 plus taxes I would at least expect some good customer service...

 

[pinkdiamonds]

Originally Posted by soccerkidtlk /img/forum/go_quote.gif

Can someone who bought extra boxes from glossybox for $10 look at their account and check something for me. I have my regular $21 subscription box on there and it says payment success. Then I have the $10 box I got as an extra and that as well says payment success. Well strange thing is... I have a box that says $0 and it as well says payment success. So my question is do you think I'm going to be getting 3 boxes even though I only ordered 2? I checked my bank and I was only charged for the 2 I purchased, so i'm just wondering if anyone else has an extra box on their account. 

      $21.00
Payment Success
        $0.00
Payment Success
        $10.00
Payment Success
 

Same thing shows up on my account.

 

[iPretty949]

Originally Posted by katie danielle /img/forum/go_quote.gif

Yeah it's still like that, their questions are so awkward and lame. I actually posted my referral link on Facebook though and one of my friends must have joined because I randomly have 300 extra points so that's pretty cool.

Haha oh I didn't mean to sound witchy by that - I just knew there were previous posts about it because I myself had issues with that stupid survey.

 I feel the same way too. LOL. I think I am on 400 points and filling out surveys takes most likely 20mins of my time. Pfffff. I'm not gonna go gaga for one free box.

 

[Missglammygirl]

Originally Posted by LisaLeah /img/forum/go_quote.gif

Did you cancel because of the customer service "issues"?

I just wanted to try it out for a month. Thats why I took the black friday deal. If I like it when I get it, I wouldnt mind doing a 3 month subscription , but I would rather just cancel it before I forget

 

[LisaLeah]

Originally Posted by Missglammygirl /img/forum/go_quote.gif

I just wanted to try it out for a month. Thats why I took the black friday deal. If I like it when I get it, I wouldnt mind doing a 3 month subscription , but I would rather just cancel it before I forget

Got it. Hope it's a GREAT box for you (and all of us too)

 

[heartsandwhimsy]

I also was charged about ten days earlier than usual so I am hoping that boxes are being sent early because of the busy mail season

 

[RaeDobbins]

The 5r29 promo isn't working anymore. Well, at least not for me. Kinda bummed because I was going to gift a box to my sis. :-/ I think the holidays have a few of the cosmetic companies scrambling to play catchup because I'm having similar cs issues with coastal scents right now, since they were apparently slammed with black friday orders. I just want my gold pigment, that's all. *sniffle sniffle* My account status says "waiting". This worries me....as I don't know what that could mean. Hope I get a box!

 

[mellee]

I ordered one December GB with the 40% off code, and then a special gift box for $15 + the 5r29 code.  Anyone know if the two boxes will have different contents?

 

[lilsxkitten]

So all these people that used a code and had an extra box with a low, low price of $0 inspired me to check into the "new" subscription I picked up on black friday for 40% off. I too have an additional box on that account.. but it is $21. At least it is pending.. I payed for the new box with Paypal, so I'm wondering if that is preventing the other charge from going through.  I'm interested to see how this pans out.

 

[CookiesGirl327]

Where do I go to cancel my sub? I will still get the box I paid for right? I don't see anywhere to cancel

 

[mellee]

Originally Posted by lovelywhim /img/forum/go_quote.gif


In your Dashboard, go to the Recurring Profiles link. Then, click on the Monthly Subscription link (or whichever subscription you are cancelling). There should be a link on your screen that allows you to cancel your subscription from there.

CookiesGirl -

this above

 

[mellee]

(I posted this in it's own thread in Sales but figured I'd put the same post here, since it was a GB item a few months ago



http://www.heartlandfragrance.com/shop/product-category/handmade-soap/glycerin-loofa-soap/

I was jealous and sad when they gave these in Glossybox and I wasn't a member =( so I signed up for their mailing list.  There is $6 shipping, and tax in Missouri.  I'm not in Missouri, so four of them came to $28.40.  They also have a "Gentleman's Choice" scent, which is always nice to see as an option!

 

[CookiesGirl327]

THANK YOU! But I will still get the one box I paid for right?

 

[mellee]

Originally Posted by CookiesGirl327 /img/forum/go_quote.gif
THANK YOU! But I will still get the one box I paid for right?

Well, I'd guess so...  Actually, I ordered the one 40% plus one gift, and cancelled my sub yesterday.  I then emailed to verify that I'd still get those two December boxes rather than be refunded, but would not get January.  They haven't replied yet, but the boxes are still there marked "Payment Success" under "My Orders". 

I'll let you know when I get an official answer from them.

 

[xoxoJannet]

Lol I feel like I'm the only one that haven't had any major issues with Glossybox and I've been a subscriber since June. I think the biggest problem I had was a misunderstanding for the code NYFW and I couldn't contact them via phone because of schedule conflict. I would never actually e-mail them for serious issues because they usually give half-hearted answers... I wish their customer service works during weekends so everyone would get their responses a little faster. So except for the painfully slow shipping rate, I haven't had any other major issues with Glossybox, I guess. 😥 @JessP Surveys have been up for me since Thursday for the November box. I bought the 3 month plan and they charged me $55 (5R29 from a week back) then they gave me a receipt of $0 for the month of December. Same experiences with previous 3 month plan as well.

 

[JessP]

Originally Posted by xoxoJannet /img/forum/go_quote.gif
@JessP Surveys have been up for me since Thursday for the November box.

Thanks for letting me know! I'm 100 points away from a free box so I'll definitely be getting ahold of them on Monday - I actually want to take the annoying surveys lol.

 

[xoxoJannet]

Thanks for letting me know! I'm 100 points away from a free box so I'll definitely be getting ahold of them on Monday - I actually want to take the annoying surveys lol.

Wow really? I'm still only at 600~ did you invite your friends?

 

[meaganola]

Originally Posted by xoxoJannet /img/forum/go_quote.gif

Wow really? I'm still only at 600~ did you invite your friends?

I'm not sure about JessP, but I'm at a little over 1100 (I'll have to remember to redeem for my free box next month because it turns out that they don't just automatically not charge you, unlike PopSugar, which is *fantastic* at not charging you when you get free boxes for referrals) -- because they never got around to loading my October surveys and took *more than two weeks* and at least six emails (not to mention two or three Twitter posts) to answer me, so they gave me extra points.

 

[lilsxkitten]

I don't know if I was using this product wrong.. but this product was reeaallyy painful.  I found myself using the soap only end. 

Originally Posted by mellee /img/forum/go_quote.gif

(I posted this in it's own thread in Sales but figured I'd put the same post here, since it was a GB item a few months ago



http://www.heartlandfragrance.com/shop/product-category/handmade-soap/glycerin-loofa-soap/

I was jealous and sad when they gave these in Glossybox and I wasn't a member =( so I signed up for their mailing list.  There is $6 shipping, and tax in Missouri.  I'm not in Missouri, so four of them came to $28.40.  They also have a "Gentleman's Choice" scent, which is always nice to see as an option!