FabFitFun Fall 2013 Box *Spoilers*

[skylola123]

Quote: Originally Posted by tealmermaidgirl /img/forum/go_quote.gif

Apparently mine weighs 2.6 pounds. Is that the too light box? Drat!
I don't know...thats how much mine is. 

Hopefully you get yours tomorrow and share with us if everything was included /emoticons/[email protected] 2x" width="20" height="20" />

 

[yousoldtheworld]

Mine is also 2.6.

Even if my cleanser is missing, though, it'll come sooner or later so I'm not going to stress. /emoticons/[email protected] 2x" width="20" height="20" />

 

[jbird1175]

Mine weighs 2.4...

 

[skylola123]

I just got that email about the Bliss being separated from the box, not sure if its a mass email or only being sent out to those who have it missing from their box. 

 

[Carmela DeJesus]

Has anyone who was double charged gotten their box? Did they actually send out the "extra" for the issue?

I was double charged and I'm wondering what is the extra item?

 

[NewportSweetPea]

I should be getting mine tomorrow. I'm sure I will be missing the bliss too. I'm not worried. They will ship it and it will arrive another time. I probably won't be using it anyway. Just like the last wash it will sit in a box. I'm not sure why I do all these subs. Haha. I wonder if I was double charged??? I don't really watch my account that closely. Was this something they autocorrected or did you have to call? Who did it seem to target most? Those that had been previously subbed?

 

[jenniferrose]

I think this is posted time and time again, but definitely wait until you receive a box before you ever cancel!

I have been subscribed since the beginning and when I saw the scarf spoiler I thought it was cute so let's try one more time. I emailed FFF at the end of last week just to give some feedback (very politely) that a mistake some subscriptions make is not notifying customers of delays and how an email is greatly appreciated and helps cut down on emails sent or facebook posts. After FFF not responding to any posts on Facebook (until yesterday or today it seems like) and the lack of communication and delayed shipping, I finally decided I was going to cancel this subscription box as soon as I got my shipping email.

Yesterday FFF responding to my communication email with an apology that it has taken so long because they have had so many emails about shipping to respond to and FFF included my tracking number. So I cancelled.

I received this email today:

"Just noticed I sent your box tracking information from the summer.

Because you canceled your account, you were not sent a box. Were you wanting to still receive a box? Please let us know what you would like us to do. Thank you."

I'm just confused how subscriptions boxes can't keep track of when they take money, they need to send a box. If you are not going to send me a box, I would appreciate a refund.

Lesson learned. Don't count on a tracking number for timing a cancellation.

 

[missemiee]

I think this is posted time and time again, but definitely wait until you receive a box before you ever cancel! I have been subscribed since the beginning and when I saw the scarf spoiler I thought it was cute so let's try one more time. I emailed FFF at the end of last week just to give some feedback (very politely) that a mistake some subscriptions make is not notifying customers of delays and how an email is greatly appreciated and helps cut down on emails sent or facebook posts. After FFF not responding to any posts on Facebook (until yesterday or today it seems like) and the lack of communication and delayed shipping, I finally decided I was going to cancel this subscription box as soon as I got my shipping email. Yesterday FFF responding to my communication email with an apology that it has taken so long because they have had so many emails about shipping to respond to and FFF included my tracking number. So I cancelled. I received this email today: "Just noticed I sent your box tracking information from the summer.

Because you canceled your account, you were not sent a box. Were you wanting to still receive a box? Please let us know what you would like us to do. Thank you."

 

I'm just confused how subscriptions boxes can't keep track of when they take money, they need to send a box. If you are not going to send me a box, I would appreciate a refund.

 

Lesson learned. Don't count on a tracking number for timing a cancellation.

What?! That's crazy! Didn't we all get charged (some of us double charged for that matter!) like back in September?! How can they say since you cancelled that you're not getting a box? Makes no sense, especially if you just cancelled last week. Absurd.

 

[boxesandboxes]

Got a tracking notice yesterday but it hasn't even been initiated - just notified.  Should sit like that a few days.  Then take forever to travel across the country.  Enjoy your boxes ladies.  Prime season to rock that scarf outside is dwindling.

 

[Shauna999]

I have to admit, I think I was quick to judge this box. After looking at Jennifer's reviews, the box looks pretty great and now I'm actually a little excited. I like that there's variations in a couple of the items- I love variations because there's still an element of surprise. I think mine is missing the Bliss though- it only weighs 2.4- oh well as long as I receive it, I'm happy. I'm most excited to try this product out of everything in the box- go figure I have to wait for it..lol!

 

[nicepenguins]

I wonder if the vendor that delayed them was Bliss since that item is missing from a lot of boxes. Looking forward to this box though /emoticons/[email protected] 2x" width="20" height="20" />

 

[yousoldtheworld]

See, I think the contents are really good, and I liked those of the last one for the most part, too...I really think it's just all the hiccups and mess-ups that make this box so frustrating...but I might stick around for the next box, I haven't decided!

 

[skylola123]

[@]nicepenguins[/@] You could be right about maybe bliss was the one that didnt have enough product. I know sometimes Birchbox puts an item in the spoiler video but then let's you know that it will not be in that months box because they didnt get it in time

 

[tnorth1852]

I'm actually really excited about this box! I think @yousoldtheworld is right, the downer is the shipping/overcharging hiccups. Although there have been issues, they've been honest and forthcoming about them, which is what I hear most people continually ask for. So, while those hiccups suck... I appreciate and respect honesty. Once I get this box in hand, if I'm as impressed as I think I will be -- I will probably stick around for another box! (this is my first.)

 

[sparklesgirlxox]

I just spoke to them on the phone to find out about my box... They said they have an inventory hold that the warehouse is not shipping out boxes??? What does that mean?? I am thinking they ran out of some products?? Maybe they are waiting for them???

 

[sparklesgirlxox]

I am thinking maybe they are waiting for the bliss item to put them in the boxes they have ready to be shipped,,, in any case that means more delay

 

[nicepenguins]

Has anyone gotten Bliss products in a sub box before? I haven't seen them in boxes much. Wonder if they are new to this.

 

[skylola123]

I have not well not a full size item. I want to say maybe a deluxe sample but I can't really think of any. And I am guessing people who did receive their notice will not have the bliss since they are holding up boxes instead of sending them out without it? Aaaaaahhhhh!!!! I just want to this box lol. It's kinda funny now but also tiresome. Not funny as in a joke but can't really do much now rather then just wait and well laugh about it rather then be mad or upset.

 

[marlowe17]

Quote: Originally Posted by nicepenguins /img/forum/go_quote.gif
  Has anyone gotten Bliss products in a sub box before? I haven't seen them in boxes much. Wonder if they are new to this.
I've received a deluxe sample of the bliss lemon+sage body butter. I can't remember who sent it - test tube maybe??

 

[rachelshine]

Annnd looks like I'll be getting mine sometime in November! Curses to me for waiting so long to bite the bullet!!