Originally Posted by rowantree /img/forum/go_quote.gif How many years has it been? I've lost track, to be honest. My hair has never regained it's thickness, either and I still have that lovely bald strip at the back of my head.
Anyways, in case anyone has been wondering or is interested, I did finally receive a phone call from Shafran & Mosley the other day. I've been emailing them and receiving no reply. Figured they'd dropped the case, since they took the EasyStraight page down from their website.
Turns out, the case is still going strong. They wanted to know when I could come to New York for the deposition, in court, since they're doing a class action AND I am suing HM Mane Solutions.
First off, I live in Indiana. I have 2 kids under the age of 11. I'm a SAHM. I'm in my 40's. Definitely NOT a "Cosmo Girl" who can just jet off to the Big Apple. I'm lucky if I get to the grocery store some days.
Secondly, they didn't advise me at any time that they would be suing HM Mane Solutions on my behalf. So they did this without my knowledge or, more importantly, my consent.
I was in the middle of homework with my son and my main goal was to get off the phone, so I didn't make any comments regarding any of this. I was then informed that they would be sending me a packet of information. They also wanted my address since they didn't have my correct one.
Huh? How could they not have my "correct" address? Again, wanting to get off the phone, I didn't say anything.
She asked if I could look over the letter and then let them know, to which I said yes, of course.
Once I receive the letter, I'll post another update. Right now I am upset that this law firm is so out of it. Their website claims they are well known and well respected. I guess anyone with a computer could put that page up, huh? I'm still shocked though, because the woman who started the class action suit is still involved, according to the law firm. I realize the law firm isn't exactly reputable when it comes to information though.
Basically what it all boils down to is this - after all these years, I still don't know what the heck is going on!
ugh. I can't imagine how frustrating that must be. The only thing you can do is keep contacting them and let them know that you will not give up.
I remember when ES first came out I actually bought it at a store. I was going to use it and I was alarmed when I noticed there was no warning labels at all (everything these days comes with SOME warning and it really struck me that ES didn't have ANY). I did a search online for it, found the negative feedback on here and probably saved my hair.