Easystraight will destroy your hair

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Hey Rouge!!! Welcome back!
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I know I was going back and forth w/ emails and regular mail w/ those lawyers back in the day --- I haven't heard anything since. I hope they include me if they do ever settle... but at this point, I'm just glad that I still have hair on my head and that hopefully threads like these keep people informed so that they might not have to suffer like so many of us did with this stuff. Anyhooooo, congrat's on your daughters wedding!!! And hope to see you around more, we missed ya!!!
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Hi NYAngel!! It was good coming back and catching up on things. Yes we are very excited about the wedding, now if things will just go "PERFECTLY" LOL we will be just fine. I have attached my daughters engagement picture, I think I did pretty good!! : ) (well least I hope I have I have never uploaded pictures here before, so if it doesn't show up when I post, then I will try again!) I will be escorting her and giving her away for her father has never been ......well let's just be nice and say 'active' in her life. She want's the song "A Mothers Prayer" sang at the wedding now if I can just get through it with out
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big time, I will be okay. So wish us luck! Blessings to all... Rouge



 
Awww! That's a great picture! Your daughter is beautiful! (Must take after mom
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) I'm sure it will be a beautiful wedding.... so don't worry so much! As long as the hair & makeup are fine for pictures... the rest is cake!
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lol

 
I just came back from the Haime Munoz Salon. After using ES for the second time with what I call pretty disastrous results, I wrote to HM. He called me at home and asked me to come in for a consult. I showed him what it looked like after just a wash and an air-dry (frizzy, crispy,fried). He told me to come back and he would re-do the process free of charge. When I went back, he ended up just blowing it out (no flat iron) using a little of his glossing product. It looks healthy gorgeous and straight. One of the other workers told me that ES is NOT the same as the Japanese treatment which leaves your hair straight all the time no matter what. With ES, you still have to use product and blow it out. And because he's good at it, it looks great. I can try to style it the way he did, but I'm pretty sure I won't do it as well. The people at the salon were nice and I didn't feel intimidated as I thought I would. He was gracious and seemed to care.

 
Welcome to MuT, Logan!
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Glad they helped you out with your problem. Personally, I wasn't expecting wash n' wear straight hair... I knew I'd still have to put some effort into it, I just wanted it to be more managable that I didn't have to dry and straighten it for 30 min. But because of the damage that I got from it, it actually took longer to blowdry and style than it did before. I guess in my case, I realized that sometimes the grass isn't always greener.
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Glad to hear that you're doing ok with it though... and welcome aboard!
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This is my very first post. I specifically joined this site so I could post about this product. I have naturally curly spiral-type hair. While I'm basically happy with my hair,I thought it would be "fun" to try the temporary 1-week version of easy-straight. I also rinsed the product out early.MY HAIR IS FRIED!!!! This product CLAIMS to be non-chemical and washes out in 5-7 shampoos. LIARS!! I can't even imagine what would have happened if I had used the 3-month box. I also called the company and complained and the lady that took my call said that it seems like I underprossed my hair. My hair probably would have fallen out if I left it on any longer! I'm presently putting salon deep conditioners and leave-in treatments to try to repair the damage. Has anyone else had the same disastrous results with the so-called "temporary" version?

 
Originally Posted by skydiva67 /img/forum/go_quote.gif This is my very first post. I specifically joined this site so I could post about this product. I have naturally curly spiral-type hair. While I'm basically happy with my hair,I thought it would be "fun" to try the temporary 1-week version of easy-straight. I also rinsed the product out early.MY HAIR IS FRIED!!!! This product CLAIMS to be non-chemical and washes out in 5-7 shampoos. LIARS!! I can't even imagine what would have happened if I had used the 3-month box. I also called the company and complained and the lady that took my call said that it seems like I underprossed my hair. My hair probably would have fallen out if I left it on any longer! I'm presently putting salon deep conditioners and leave-in treatments to try to repair the damage. Has anyone else had the same disastrous results with the so-called "temporary" version? I am sorry this happened to you. I used the 3 month version and was told the same thing on the phone - I must not have left it on long enough. My hair was burnt off in places! Could you imagine if I'd left it on longer?

Unfortunately I chose the class action lawsuit route instead of trying to settle directly with the company. I've heard several people had success dealing with the company. I'm still stuck with the attorneys, who took the webpage down from their website that refers to EasyStraight and refuse to answer my emails.
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Good luck to you, it takes a long time for all that damage to grow out & it is absolutely horrible dealing with it. The ladies here are pros though, and can tell you exactly what products to use to help you out!

Originally Posted by logan3752 /img/forum/go_quote.gif I just came back from the Haime Munoz Salon. After using ES for the second time with what I call pretty disastrous results, I wrote to HM. He called me at home and asked me to come in for a consult. I showed him what it looked like after just a wash and an air-dry (frizzy, crispy,fried). He told me to come back and he would re-do the process free of charge. When I went back, he ended up just blowing it out (no flat iron) using a little of his glossing product. It looks healthy gorgeous and straight. One of the other workers told me that ES is NOT the same as the Japanese treatment which leaves your hair straight all the time no matter what. With ES, you still have to use product and blow it out. And because he's good at it, it looks great. I can try to style it the way he did, but I'm pretty sure I won't do it as well. The people at the salon were nice and I didn't feel intimidated as I thought I would. He was gracious and seemed to care. Hi Logan! I'm sorry about your experience with ES (welcome to the club, where you don't want to be a member, lol). It's very good to hear that they were nice to you at the salon though. Good luck to you!

 
Easysytaight is great! Only people who leave the 3 week formula in too long can have a problem. I am a hair care pro. and I have been useing it at my house for side work for a year now. If you follow the directions you will love it too! Syling

 
Great thread with LOTS of info... Thank goodness I trust the professionals... I'd go insane if I lost my hair!

 
I love Easystraight and have used it for well over a year now. It's been 5 times for me with great results on myself. I have wavy light brown hair that is not dry. "I call it greasy" I also use it as a home side biz. as well. I hear about these nightmares with dryed up hair and even hair loss. You shouldn't use the 3 month system if you have dry hair to begain with. That includes perms, heavy or faulty coloring and even your nationality. If you are afro-american and have dry and brittle hair naturally you might only be able to use the 2 week straightner. I personally didn't do my friends hair for that reason. Use it right and you will love your hair and the product! Styling

 
Hello! Well as promised NYAngel I have attached a couple of pictures of my daughter and her new husband Charley. The wedding was Oct 7 and I feel it went very well. Especially since my sister and I did everything (food, flowers, church, reception decorations, the works) - well my daughter told me that it was everything that she could have hoped for, which made me happy. Anyway, attached are a couple of pictures.

I hope everyone is doing well now after their easystraight nightmare!

Donna





 
Originally Posted by Rouge047 /img/forum/go_quote.gif Hello! Well as promised NYAngel I have attached a couple of pictures of my daughter and her new husband Charley. The wedding was Oct 7 and I feel it went very well. Especially since my sister and I did everything (food, flowers, church, reception decorations, the works) - well my daughter told me that it was everything that she could have hoped for, which made me happy. Anyway, attached are a couple of pictures.
I hope everyone is doing well now after their easystraight nightmare!

Donna

Congrats! You look like a princess!
 
I used the 1-week version, and I know how to follow directions!! This product should be removed from the shelves. Thank God I didn't use the 3-month version. My hair is breaking off and it wasn't dry before. I also rinsed it off earlier than the directions suggested.

 
I was planning on trying it after I finished weaning my son because I dont like to put chemicals in my hair while breastfeeding, but you guys have convinced me not to, I rather have curly hair than go bold.

 
The same exact thing happened to me except it wasn't from EasyStraight it was from my mom trying to perm my hair....ugh!

It gre back but now I'm still hesitant to do ANYTHING outside of the salon. I've went to the salon to perm my hair and got burned too.

Thang god for hair extensions and hairpieces...they really do wonders.

 
How many years has it been? I've lost track, to be honest. My hair has never regained it's thickness, either and I still have that lovely bald strip at the back of my head.

Anyways, in case anyone has been wondering or is interested, I did finally receive a phone call from Shafran & Mosley the other day. I've been emailing them and receiving no reply. Figured they'd dropped the case, since they took the EasyStraight page down from their website.

Turns out, the case is still going strong. They wanted to know when I could come to New York for the deposition, in court, since they're doing a class action AND I am suing HM Mane Solutions.

First off, I live in Indiana. I have 2 kids under the age of 11. I'm a SAHM. I'm in my 40's. Definitely NOT a "Cosmo Girl" who can just jet off to the Big Apple. I'm lucky if I get to the grocery store some days.

Secondly, they didn't advise me at any time that they would be suing HM Mane Solutions on my behalf. So they did this without my knowledge or, more importantly, my consent.

I was in the middle of homework with my son and my main goal was to get off the phone, so I didn't make any comments regarding any of this. I was then informed that they would be sending me a packet of information. They also wanted my address since they didn't have my correct one.

Huh? How could they not have my "correct" address? Again, wanting to get off the phone, I didn't say anything.

She asked if I could look over the letter and then let them know, to which I said yes, of course.

Once I receive the letter, I'll post another update. Right now I am upset that this law firm is so out of it. Their website claims they are well known and well respected. I guess anyone with a computer could put that page up, huh? I'm still shocked though, because the woman who started the class action suit is still involved, according to the law firm. I realize the law firm isn't exactly reputable when it comes to information though.

Basically what it all boils down to is this - after all these years, I still don't know what the heck is going on!

 
Originally Posted by rowantree /img/forum/go_quote.gif How many years has it been? I've lost track, to be honest. My hair has never regained it's thickness, either and I still have that lovely bald strip at the back of my head.
Anyways, in case anyone has been wondering or is interested, I did finally receive a phone call from Shafran & Mosley the other day. I've been emailing them and receiving no reply. Figured they'd dropped the case, since they took the EasyStraight page down from their website.

Turns out, the case is still going strong. They wanted to know when I could come to New York for the deposition, in court, since they're doing a class action AND I am suing HM Mane Solutions.

First off, I live in Indiana. I have 2 kids under the age of 11. I'm a SAHM. I'm in my 40's. Definitely NOT a "Cosmo Girl" who can just jet off to the Big Apple. I'm lucky if I get to the grocery store some days.

Secondly, they didn't advise me at any time that they would be suing HM Mane Solutions on my behalf. So they did this without my knowledge or, more importantly, my consent.

I was in the middle of homework with my son and my main goal was to get off the phone, so I didn't make any comments regarding any of this. I was then informed that they would be sending me a packet of information. They also wanted my address since they didn't have my correct one.

Huh? How could they not have my "correct" address? Again, wanting to get off the phone, I didn't say anything.

She asked if I could look over the letter and then let them know, to which I said yes, of course.

Once I receive the letter, I'll post another update. Right now I am upset that this law firm is so out of it. Their website claims they are well known and well respected. I guess anyone with a computer could put that page up, huh? I'm still shocked though, because the woman who started the class action suit is still involved, according to the law firm. I realize the law firm isn't exactly reputable when it comes to information though.

Basically what it all boils down to is this - after all these years, I still don't know what the heck is going on!

ugh. I can't imagine how frustrating that must be. The only thing you can do is keep contacting them and let them know that you will not give up.
I remember when ES first came out I actually bought it at a store. I was going to use it and I was alarmed when I noticed there was no warning labels at all (everything these days comes with SOME warning and it really struck me that ES didn't have ANY). I did a search online for it, found the negative feedback on here and probably saved my hair.

 

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