Birchbox October 2012

[MandyLeigh]

Ladies,

I joined just becuase I am so ticked off I had to run somewhere and express it. I've been a long time lurker so I of course ran into the arms of you girls who would understand. I read these threads and felt the anticipation you did while we waited for our boxes.

I actually clicked the link in my e-mail to get the Goop box but it told me I was too late (I just got the e-mail) I couldn't have it.

No biggie, it's the surprise, the new products THAT'S the whole point. I was fine.

When this box arrived I was excited. I got the Goop box! Woohoo.....right? This was my face when I opened it.

What. The. Heck. The paper in the box told me how wonderful this opportunity was. I saw blogs and news reports all over about this and how great it would be.

ARE THESE PEOPLE KIDDING? Is BirchBox even paying attention to us?

I don't know what number my Goop box would be but some of what I got I already received before!

A microscopic tube of lip product.
A tiny tub of yet another eye cream that is just one part of a set of stuff

A tiny bottle of oil Birch Box already sent me and it didn't cover half my head the first time. 

A Foil packet of skin Transformer that again I already received.

And a Luna bar I can't eat becuase of reasons I won't boar you with and it doesn't matter.

This is what blogs, news reports and Goop and Birchbox has been so excited about? Stuff they already sent and that?

I really don't mean to be over dramatic here but, it's like a slap in the face. I'm tired of receiving the same stuff over and over..... I could fill up a full bottle of Juicy Couture with the amount of samples of the perfume I have received. The EXACT same scent. Repeats of foil packets and on and on.

I greatly apologize and I also thank you for allowing me to express this here.

What is the best way to get their attention with this? E-mail then? Can I really return this an get my money back?

Seriously this wasn't just disapointment, it's this is a slap in the face wrapped in purple tissue paper.

 

[marygoround]

Originally Posted by denise89 /img/forum/go_quote.gif

I saw someone say on here they are foil packets and I have a feeling they will be but I'm hoping not.

Not sure if someone already answered, but the Liqwd samples are foil packets.

 

[dawallewein]

ARGH!!!  WTH?!?  STILL no box! 

   The tracking info I have shows the dang thing has been at my local post office and "Out for Delivery" for 3 days now.  Um...Okaaaay.  I find that hard to believe.  I call BS on this one!

 

[americanclassic]

Then all DDF products must be crap lol. I tried their 'amplifying elixir' and it took over a week for my skin to recover; it just astonishes me that these products are for 'sensitive skin', when I've never had any non-sensitive product do this much damage :/

My box was: a terrible skin irritant, a couple tiny foil packets, a fiber bar, and some tea. smh lol. 

Originally Posted by Meshybelle /img/forum/go_quote.gif

It was the, DDF skin brightening cleanser. The one that smells like licorice. I got it in last months box. That's the reason why I used it because it is marketed for sensitive skin. I have used products that have not agreed with my skin before, but never had a reaction as bad as the one I had with DDF.

When you say it like that.. I also literally spent $100 on Birchbox subs alone. I haven't discovered anything I like through them, except for a couple products that I don't like enough to buy full versions of. I mean I've had a few great boxes. 

I guess when you calculate the cost of each sample--and count perfume samples as like $1-2, it's technically $100 in products--but I haven't used a lot of the samples, and the bulk of it's kind of random filler stuff like that caudalie serum. It's a great service if you like and discover things through it, but I think if you haven't yet and it's been a few months, you might want to move on.

Quote: Posted by lovepink /img/forum/go_quote.gif
Attaching my email for your viewing pleasure.  After 10 months and $100 it does not seem Birchbox valued me as a customer.  I got 416 points out them through out our time together (plus and extra 100 for a double sample my second month)

 

 

[tinkerbll695]

Originally Posted by MyriadVoices /img/forum/go_quote.gif


I'm sorry, but I don't think you understand the big picture. There is more labor than simply making the elastics (tie/cut). That seller is also taking time to take pictures, upload pictures, organize a shop on etsy, handle sales inquiries, email/package/ship... If that is how she is making a living, it's not highway robbery at all. It's your choice to pay for something or not. If you prefer to make your own, good for you for saving some money. Many people are happy to pay for someone else to do the work; their time is worth that extra 40 cents. If she charged at cost, she would effectively be paying you to take her product.

This is exactly what I wanted to write - well said!

 

[Missglammygirl]

I'm pretty frustrated with their responses. I dont understand why they say in emails that they are a start up company and that we should all just cut them some slack while they get a hang of this. Umm you've been around for 2 years and got some pretty good press around your boxes and at least 100,000 subscribers to back it up. Then you go and acquire Joliebox. Hello! You can't sit here and say we are still trying to grow (as in understanding the business) when you are trying to expand so quickly. You can't have it both ways!!!! Shape up or ship out!

Just my two cents on all these problems with duplicate samples and food in boxes etc.

 

[effigie]

Originally Posted by dawallewein /img/forum/go_quote.gif

ARGH!!!  WTH?!?  STILL no box! 

   The tracking info I have shows the dang thing has been at my local post office and "Out for Delivery" for 3 days now.  Um...Okaaaay.  I find that hard to believe.  I call BS on this one!

I've had that happen before (not with Birchbox, but with a random package I was due to receive).  Definitely contact your local post office.

 

[chrissymarie]

Hey so I know this is random, but I have a ton of BB samples I am dying to trade. I'm posting this here because all of the samples I want are from this month's BB box. If you have any of the following and are willing to trade let me know!

Jouer lip enchancer

theBalm® cosmetics Mary-Lou Manizer

OROFLUIDO Elixir

Illume Monogram Candle

Jouer matte moisture tint in linen

MOX botanicals Lip butter

Here's the link to my trade list:

https://www.makeuptalk.com/t/129686/trading-list-beauty-boxes-mainly-birchbox-samples

I have Miss Jesse's samples, UD potion primer, blinc mascara, juice beauty, etc. I don't mind sending 2 samples for one of the ones I want. I just want to get rid of all my extras. 

 

[EricaD]

So while I've been waiting for my box and seeing all the spoilers, I had one thing in my head: PLEASE let me get a beautyblender or the Mary-Lou Manizer. (Preferably both together, but I knew the odds were against me on that one.) I ended up with a box that had 2 LiQwd packets (one wave and one deep conditioner,) Mighty Leaf Tea, Mox Lip Butter (it was rattling around in the box and the lid was off, which I've seen happened to several people) and a gray-tissue-wrapped package of Harvey Prince Eau Flirt and...Mary Lou! Only one issue. My box REEKED of Eau Flirt. I guess the seal on the cap was faulty, because the lid was still in place but the vial had leaked pretty badly. Since it was wrapped in tissue, the only thing really affected was the thing in the tissue with it, my Mary Lou! The outside packaging of everything in the box smells, but that's not a big deal. My concern with the luminizer is the the perfume got in the product itself. When I swatched it on my hand, my hand reeked like perfume. It also doesn't seem to have much color payoff when I swatch it (and yes, I realize it's not and intensely colored producct, but there's almost nothing coming off. It's like the color/shimmer was sucked out of the powder.) So I guess my issue is, is it ok to use near my eyes and on my face? Especiallyy the inner corner eye highlight area, I'm afraid it will be irritating.

 

[SeptEllis]

Originally Posted by EricaD /img/forum/go_quote.gif
So while I've been waiting for my box and seeing all the spoilers, I had one thing in my head: PLEASE let me get a beautyblender or the Mary-Lou Manizer. (Preferably both together, but I knew the odds were against me on that one.)

I ended up with a box that had 2 LiQwd packets (one wave and one deep conditioner,) Mighty Leaf Tea, Mox Lip Butter (it was rattling around in the box and the lid was off, which I've seen happened to several people) and a gray-tissue-wrapped package of Harvey Prince Eau Flirt and...Mary Lou!

Only one issue. My box REEKED of Eau Flirt. I guess the seal on the cap was faulty, because the lid was still in place but the vial had leaked pretty badly. Since it was wrapped in tissue, the only thing really affected was the thing in the tissue with it, my Mary Lou! The outside packaging of everything in the box smells, but that's not a big deal. My concern with the luminizer is the the perfume got in the product itself. When I swatched it on my hand, my hand reeked like perfume. It also doesn't seem to have much color payoff when I swatch it (and yes, I realize it's not and intensely colored producct, but there's almost nothing coming off. It's like the color/shimmer was sucked out of the powder.)

So I guess my issue is, is it ok to use near my eyes and on my face? Especiallyy the inner corner eye highlight area, I'm afraid it will be irritating.

You should let BB know that perfume leaked and damaged/affected the Mary-Lou. Maybe they can send you a scent-free one. /emoticons/[email protected] 2x" width="20" height="20" />

 

[jannie135]

Maybe guys, while our boxes are being sent via ITP (inebriated turtle post= which explains the mysterious tracking paths and lack of notifications of our boxes) we need a distraction.

Such as:

Why do I need to have 7 facial cleansers/exfoliators, 4 makeup removers, 2 hand soaps, and 3 leave in conditioners on my sink to be used at all times? And why do I need so many toothbrushes? I don't have an excessive amount of teeth. I confuse myself.

Anyone else have this problem?

 

[elleystar]

My tracking number shows a whole lot of not-much. I just got my shipping email from Beauty Box 5 so I'm turning my attention to that. That sub has been way better than BB for the last couple of months, anyway.

 

[queenofperil]

I almost freaked out and typed in all caps because I just realized that getting a replacement box will get more bags of tea and another Luna bar! YES!! Now hopefully it's not being sent Inebriated Turtle Post. /emoticons/[email protected] 2x" width="20" height="20" />

 

[108Jessica]

The pictures of the boxes on the BB website are updated now to show the sample sizes.

 

[jannie135]

Originally Posted by elleystar /img/forum/go_quote.gif

My tracking number shows a whole lot of not-much. I just got my shipping email from Beauty Box 5 so I'm turning my attention to that. That sub has been way better than BB for the last couple of months, anyway.

YES! I got my email too!! The best part about this sub is that... I forget about it all the time! Then the email comes in and I'm like OH YEAH I FORGOT ABOUT YOU!

Last box was my first box and I got this really pretty lip shear gloss whatsits from h. wood in poppy and it was so pretty /emoticons/[email protected] 2x" width="20" height="20" />

I wonder what they'll send now???

 

[jannie135]

Originally Posted by queenofperil /img/forum/go_quote.gif

I almost freaked out and typed in all caps because I just realized that getting a replacement box will get more bags of tea and another Luna bar! YES!! Now hopefully it's not being sent Inebriated Turtle Post. /emoticons/[email protected] 2x" width="20" height="20" />

They might upgrade it to STP (Sober Turtle Post) or SRP (Super Rabbit Post). <-these names are so much fun to make up lol

 

[jannie135]

Also this is completely unrelated to anything on here, but if you need a laugh (it's not inappropriate btw) I found this floating around Facebook and it cracks me up:: http://www.buzzfeed.com/daves4/the-45-best-scared-bros-at-a-haunted-hause-of-2012

enjoy.

 

[winkiepup]

Originally Posted by stellar136 /img/forum/go_quote.gif

I got that box too. I think my favorite part was the Luna bar. I dont even like the color of the essie!! But at least it's full size, it is hard to please everyone.

I hate to say it, but I agree with you. The Essie color wasn't that great, but we'll see how it actually looks on me...I'm very happy with the Luna bar but not much else; the sample sizes were even smaller than what I was expecting (and I was expecting small samples).

 

[LyndaV]

Jannie... OMG too funny! Love that kind of stuff, wouldn't a video be funny?

 

[MyriadVoices]

Originally Posted by jannie135 /img/forum/go_quote.gif

Maybe guys, while our boxes are being sent via ITP (inebriated turtle post= which explains the mysterious tracking paths and lack of notifications of our boxes) we need a distraction.

Such as:

Why do I need to have 7 facial cleansers/exfoliators, 4 makeup removers, 2 hand soaps, and 3 leave in conditioners on my sink to be used at all times? And why do I need so many toothbrushes? I don't have an excessive amount of teeth. I confuse myself.

Anyone else have this problem?

I TOTALLY have three or four toothbrushes all at the same time, and I don't know why, either! In fact, before my husband and I were married, his 16 year-old little sister spent the night with me and wisely asked why I had four toothbrushes. I answered honestly that I just get a new one when I'm traveling and then leave it there, but I'm sure she thought one was for her brother! I thought, here I go, unintentionally corrupting young minds!