/emoticons/[email protected] 2x" width="20" height="20" /> I've had two damaged products in the past, and the best they've done was essentially "so sad too bad, here's 50 BB points. cheers!" lolOriginally Posted by SeptEllis /img/forum/go_quote.gif
You should let BB know that perfume leaked and damaged/affected the Mary-Lou. Maybe they can send you a scent-free one.
I called them today and told them that some product leaked out and that my Caudalie Serum bottle was practically empty. I also mentioned that everything was usable (well, the Caudalie had, like, one application), but they're still shipping me another box. *Greedily hordes tea and Luna Bars while laughing and contemplating much needed sleep. MWAHAHA*Originally Posted by americanclassic /img/forum/go_quote.gif
I was super worried about that for my own skin, and almost didn't try the product at all. But I'm glad I did, because it made my extremely sensitive skin baby-soft and didn't irritate at all! I guess everyone has different things that make their skin freak out. I bought a full-size of the Vasanti with my points and am loving it. Hope you find an exfoliator that works for you!
Originally Posted by gemstone /img/forum/go_quote.gif
My box just arrived and I am pretty happy with it. I got box 16.
I have seen people complain about the size of the jouer lip treatment, but I have one I got from jouer about a month ago and i have used it almost every day and it is about half full now. I don't know if it is just me but lip products always last me a very long time, and I usually end up losing it before it runs out (this includes chapstick, lipstick etc.)
Also, the malin+goetz cleanser is listed as a "beauty extra"
We are box twins! As they say. lol I was content with this months products. I received the same color Essie and used the lip treatment right away. The Tea bags go to my mom and I like the Malin + Goetz I am interested in "trying" Since that's what this is all about. As far a favored products I have had more luck with Myglam and Glossybox for sure.
Originally Posted by gracewilson /img/forum/go_quote.gif
I received my box (#2) yesterday and I am so happy with it - might be my best birchbox ever!
The sample sizes are all really nice. The serum can't be closed after it's open, but I decanted it into a little jar so hopefully I will be able to try it a few times without it getting everywhere (thankful to girls on here for the tip!). The Essie is "Carry On" - the color is a beautiful plum, great for fall and perfect addition to my nail polish collection. Body oil & lip balm smell good, and I'm looking forward to the Lunabar. Overall, I'm completely pleased with this box!
I'm really curious though about the nail polish color in my box photo... It looks pretty and I'm wondering what shade it might be! It looks like kind of a greige or greyish taupe color? Any guesses? Sorry the picture is so tiny, but my big box photo is just a plain box without the products.
I got the same box as you! I am happy with my nail polish color, although I just bought this season's "recessionista" and two colors are very similar. I think the color pictured on the website is "master plan." It's too bad that Birchbox seems to be out of all the nail polish colors!
I was thinking maybe its master plan also. I googled recessionista - so pretty! I think we have similar tastes.
/emoticons/[email protected] 2x" width="20" height="20" /> I just got the rose gold color club in the mail (traded it for my neon yellow) and added french tips with it to the carry on I did my nails with last night. I think I might have branched out past my skill level (its a little wobbly), but it's a pretty combination! Maybe I'll do an accent nail next time, sounds a bit easier. /emoticons/[email protected] 2x" width="20" height="20" />
Do you have multiple subscriptions? Because you're not supposed to receive repeat samples for the same subscription. I don't understand how you've received so many of the same perfumes and foil packets with just one subscription. Can you post a screenshot of your box history that shows all the repeated samples? You should contact them to let them know and they will compensate you since it is their policy to not send repeats.Originally Posted by MandyLeigh /img/forum/go_quote.gif
Ladies,
I joined just becuase I am so ticked off I had to run somewhere and express it. I've been a long time lurker so I of course ran into the arms of you girls who would understand. I read these threads and felt the anticipation you did while we waited for our boxes.
I actually clicked the link in my e-mail to get the Goop box but it told me I was too late (I just got the e-mail) I couldn't have it.
No biggie, it's the surprise, the new products THAT'S the whole point. I was fine.
When this box arrived I was excited. I got the Goop box! Woohoo.....right? This was my face when I opened it.What. The. Heck. The paper in the box told me how wonderful this opportunity was. I saw blogs and news reports all over about this and how great it would be.
ARE THESE PEOPLE KIDDING? Is BirchBox even paying attention to us?
I don't know what number my Goop box would be but some of what I got I already received before!
A microscopic tube of lip product.
A tiny tub of yet another eye cream that is just one part of a set of stuff
A tiny bottle of oil Birch Box already sent me and it didn't cover half my head the first time.
A Foil packet of skin Transformer that again I already received.
And a Luna bar I can't eat becuase of reasons I won't boar you with and it doesn't matter.
This is what blogs, news reports and Goop and Birchbox has been so excited about? Stuff they already sent and that?
I really don't mean to be over dramatic here but, it's like a slap in the face. I'm tired of receiving the same stuff over and over..... I could fill up a full bottle of Juicy Couture with the amount of samples of the perfume I have received. The EXACT same scent. Repeats of foil packets and on and on.
I greatly apologize and I also thank you for allowing me to express this here.
What is the best way to get their attention with this? E-mail then? Can I really return this an get my money back?
Seriously this wasn't just disapointment, it's this is a slap in the face wrapped in purple tissue paper.
I don't have instagram, can you explain this??
This happened to me too... wasn't sure if I should email them or not, so I haven't since I'm sure they're being bombarded with plenty of complaint emails this month. Please let me know if they respond!
I will!
I understand that, but to the extreme she indicated? And Birchbox said to some people that the twistband wasn't considered a duplicate since it was the lace pattern instead of the plain pattern (which doesn't make sense), but she said she has received the same hair oil, face serums, foil packets, and perfumes over and over again.
I thought I had gotten a repeat of that, but it turns out the first time I got an Alex & Isabella hair tie, which just happens to be exactly the same.
