- Joined
- Nov 25, 2013
- Messages
- 124
- Reaction score
- 55
There's definitely something funky going on at Birchbox. This isn't really box related, but I didn't know where else to pose this question. I placed an order for the Jouer Matte Moisture Tint and got it yesterday. But I can already tell it's going to be the wrong shade. They were out of stock of the Chamomile shade (which is what I think I need) when I ordered. I emailed them about doing an exchange because I noticed on the website that Chamomile is now back in stock. He said they didn't have it in stock and couldn't do the exchange. But I looked again, and it still lets me add it to my cart. He said he checked their warehouse stock again and it wasn't available and that he'd talk to the techs because it was supposed to be removed from the site as soon as it went out of stock. But it was out of stock just last week, so why would they have put it back on the site if it didn't come back in stock?