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Originally Posted by BrittneyMarie /img/forum/go_quote.gif

the mirror on mine is really nice! it had a plastic film on it that was a PAIN to get off, I had to use tweezers
 
lmaooo I take back what I said about the mirror being crappy!! the scratched up surface I thought was the mirror was the plastic film, but all of the edges were tucked away inside so I couldn't even see it at first. had to dig around but found it! 
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 haven't taken it off in case BF wants it back but the little bit I saw underneath was shiny enough!

 
Originally Posted by icecreamofwheat /img/forum/go_quote.gif

they didn't skimp on the air pillows, I'll tell you that. my cylinder bag was very safe lol.

for all you laughing, I was right there with you! I was just so surprised I wasn't even close to being mad. they apparently hold back orders with things that are sold out, presumably to save on shipping, and they send a box w/ one item? but now I am a bit upset at how long it might take (depending on the availability of all of the stuff I ordered) :( /emoticons/[email protected] 2x" width="20" height="20" /> poop.

haha, thanks for the offer, but hopefully they send it with my package.

muahaha. the weird thing, the cs rep actually told my I'd prob get both bags when I asked him about it. I noticed the extra bag in my order history. Idk the reasoning behind that.

as for the people thinking of getting the cylinder bag w/ your order: I like the bag, but think it's a bit too small to handle much else than necessities for your purse. oh, and the mirror sucks. I didn't expect a real mirror (and it isn't - it's one of those plastic things with a shiny coating on it) but it was scratched up and foggy. it was actually worse than the mirror that came attached to the December MyGlam bag). maybe it was just a defective mirror. the bag itself is very sturdy though and seems easy to clean.


Oh no, I hope you don't have to wait for too long! I never got an e mail to choose and I was thinking about skipping this season anyway...I need to call them tomorrow to make sure I don't get charged and they send me random stuff chosen for me.

 
My box arrived today!  (Along with my BeautyBox5 as well 
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)  Here's what I got!



Alpha Hydrox AHA Souffle Soothing Anti-Wrinkle 1.6 oz (Full Size) - $15.26

Jonathan Product Finish Control HS Flexible Hairspray 10 oz (Full Size) - $30

Goldfaden Daily Scrub 0.5 oz (Travel Size) - estimated $16.25

Chella Enzyme Exfoliating Crema Mask 2.5 oz (Full Size) - $60

LaRocca C-Gold Reparative Primer 1 oz (Full Size) - $90

Kinerase Photofacials Cleanser 2 oz (Sample Size) - estimated $16

Kinerase Photofacials Night Moisturizer 1 oz (Sample Size) - estimated $52

DermaQuest Skin Vitalight 2oz (Full Size) - $63

BeautyFix Large Cosmetics Bag - $20

Total Box Value = ~ $362

yayyyy I am one happy girl today!  
smilehappyyes.gif


 
I had used my dermstore $25 off $50 and there was a backorder so nothing shipped, which was fine.  Until today they cancel my order because something else, that wasn't listed as backorder has been discontinued.  I was told I could use my code again but if I ordered something that was on backorder they will have to cancel my order after a week or two and there was no way to know if my items would be in.

Of course everything I want on their site is listed as backorder.  Bummer since there were some Butter London and Essie polishes I was wanting and I will end up paying full price for elsewhere.

 
Originally Posted by cjeanette /img/forum/go_quote.gif


Of course everything I want on their site is listed as backorder.

RIGHT???? I don't know what's up with that, but it seems kinda shady :/

 
Originally Posted by cjeanette /img/forum/go_quote.gif

I had used my dermstore $25 off $50 and there was a backorder so nothing shipped, which was fine.  Until today they cancel my order because something else, that wasn't listed as backorder has been discontinued.  I was told I could use my code again but if I ordered something that was on backorder they will have to cancel my order after a week or two and there was no way to know if my items would be in.

Of course everything I want on their site is listed as backorder.  Bummer since there were some Butter London and Essie polishes I was wanting and I will end up paying full price for elsewhere.

They wouldn't let me use a coupon after I canceled a backordered order. >:| I hate CS at dermstore. 

 
Originally Posted by Playedinloops /img/forum/go_quote.gif



They wouldn't let me use a coupon after I canceled a backordered order. >:| I hate CS at dermstore. 

I am not even going to try it.  Not worth the hassle.  I'll save my money for Sample Society's coupon codes :) /emoticons/[email protected] 2x" width="20" height="20" />

 
There you go! Less hassle, All smiles :) /emoticons/[email protected] 2x" width="20" height="20" />

Originally Posted by cjeanette /img/forum/go_quote.gif



Quote: Originally Posted by Playedinloops /img/forum/go_quote.gif



They wouldn't let me use a coupon after I canceled a backordered order. >:| I hate CS at dermstore. 
I am not even going to try it.  Not worth the hassle.  I'll save my money for Sample Society's coupon codes :) /emoticons/[email protected] 2x" width="20" height="20" />
 
I finally called and skipped this season, I got a male CSR and he was nice enough but his tone seemed a little annoyed, so now I understand what everyone was going through! He also kept saying my season was "canceled" so I finally asked to make sure that I was just skipping this season and not canceling my entire account and he said yes. I will have to wait and see what really happens.

 
Lol everything is back ordered on DermStore because myglam gave out a $25 off coupon too. I'm so irritated as well because I got my bag awhile after everyone else and didnt use my coupon right away, and now everything is gone. I just ordered a beautyblender and two Essie polishes....I know they are all back ordered but they better not cancel my order. They can just ship when they get it

 
Originally Posted by CookiesGirl327 /img/forum/go_quote.gif
Lol everything is back ordered on DermStore because myglam gave out a $25 off coupon too. I'm so irritated as well because I got my bag awhile after everyone else and didnt use my coupon right away, and now everything is gone. I just ordered a beautyblender and two Essie polishes....I know they are all back ordered but they better not cancel my order. They can just ship when they get it

A lot of things were back ordered well before the myglam coupon. I tried to make an order in early February, and that was when I had my issue. 

 
Originally Posted by CookiesGirl327 /img/forum/go_quote.gif
Oh alright! I actually had never heard of DermStore until myglam sent the coupon. I sure hope my stuff comes...
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Based on my own experience and what I've read from people on here...I wouldn't hold your breath, lol. Sorry. :( /emoticons/[email protected] 2x" width="20" height="20" /> 

 
You'll get your stuff, you might just have to wait a good while. I ordered something that was on backorder a while back, and about a month later I got a shipping notice for it. I had totally forgotten about it.
 

Originally Posted by CookiesGirl327 /img/forum/go_quote.gif

Oh alright! I actually had never heard of DermStore until myglam sent the coupon. I sure hope my stuff comes...
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I tried using the bfblog code from their blog a few weeks back and it didn't work. When I called to correct, the CS rep was a b**** and snarky, telling me that the code was only for certain people and I had no business trying to use it. I canceled my order. Then Anelle on MUT finds out that code really was valid and i could have used it! I was so annoyed. The whole company seems shady and a little scammy to me now. I keep building a cart then exiting- I am worried the products are fakes or old based on the crackerjack CS!

 
Originally Posted by Angie Tacker /img/forum/go_quote.gif

I tried using the bfblog code from their blog a few weeks back and it didn't work. When I called to correct, the CS rep was a b**** and snarky, telling me that the code was only for certain people and I had no business trying to use it. I canceled my order. Then Anelle on MUT finds out that code really was valid and i could have used it! I was so annoyed. The whole company seems shady and a little scammy to me now. I keep building a cart then exiting- I am worried the products are fakes or old based on the crackerjack CS!
Did you catch the service rep's name?  I've been able to catch a few names of people who were nice, trying to figure out if the bad rep is one person or a group of people.

 
I ordered a polish Wednesday that was out of stock & it shipped today. They really seem to be hit or miss.

 

Originally Posted by cjeanette /img/forum/go_quote.gif

I had used my dermstore $25 off $50 and there was a backorder so nothing shipped, which was fine.  Until today they cancel my order because something else, that wasn't listed as backorder has been discontinued.  I was told I could use my code again but if I ordered something that was on backorder they will have to cancel my order after a week or two and there was no way to know if my items would be in.

Of course everything I want on their site is listed as backorder.  Bummer since there were some Butter London and Essie polishes I was wanting and I will end up paying full price for elsewhere.


 

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