Beauty Fix

[glamigirl]

Originally Posted by icecreamofwheat /img/forum/go_quote.gif


Apparently the new products for the Spring went up on the 9th. And yesterday (15th) they sent out an email telling customers by when to pick their products.

i didn't get an email, but was able to manipulate my profile to order this quarter's selection.  i hope i didn't end up paying for another membership?

 

[icecreamofwheat]

Originally Posted by sleepykat /img/forum/go_quote.gif

Sorry, the photo was a little misleading, I took out all the packing materials. There was tissue paper around the products as a whole, and what I would describe as air pillows for padding on top, like these: http://www.mcmahonpaperandpackaging.com/wp-content/uploads/2010/07/airCushion.jpg

Everything arrived in perfect condition. My box shipped the day after I ordered it. I am very impressed, and I haven't even tried the products yet! I have the highest hopes for the La Rocca primer.

thanks, I was wondering if my products were going to be all bouncing around in there. especially b/c the La Rocca primer's one of the biggest things I ordered lol. 

Originally Posted by glamigirl /img/forum/go_quote.gif



i didn't get an email, but was able to manipulate my profile to order this quarter's selection.  i hope i didn't end up paying for another membership?

if you didn't get an email, I don't think you will be charged b/c they didn't warn you you know? I didn't receive an email on Thursday either. but I don't know if that's because I bought my first box on the 10th/11th without knowing it was the Spring season (so technically I already bought the Spring box during the last week of the Winter season and wouldn't need a reminder to buy one for the Spring since I already ordered from the Spring selection.. if that makes any sense) and apparently, I'm not a "real" subscriber... I tried getting that clarified, but I really don't know why. so perhaps that's why I didn't get an email. 

 

[yanelib27]

lol I must not be a real subscriber either cuz I didnt get one 

 

[icecreamofwheat]

Hey guys look what I got in my BeautyFix box!



-_- /emoticons/[email protected] 2x" width="20" height="20" /> Yup, that was it. And a Beautyfix Cylinder Bag.

None of the 8 products were in there. And I ordered the Quilted Vanity Case. LMAO. sigh.. I just emailed them about it so hopefully I get a reply by Monday afternoon. Just wanted to share b/c I was so depressed. lol I was like ZOMG IT'S HEREEE. EARLY TOO!

 

[iPretty949]

OMG! I got depressed too!

They're so bad to ruin someone's weekend!

Originally Posted by icecreamofwheat /img/forum/go_quote.gif

Hey guys look what I got in my BeautyFix box!



-_- /emoticons/[email protected] 2x" width="20" height="20" /> Yup, that was it. And a Beautyfix Cylinder Bag.

None of the 8 products were in there. And I ordered the Quilted Vanity Case. LMAO. sigh.. I just emailed them about it so hopefully I get a reply by Monday afternoon. Just wanted to share b/c I was so depressed. lol I was like ZOMG IT'S HEREEE. EARLY TOO!

 

[zadidoll]

LMAO As sad as that is, that's actually comical! They spent how much to ship a box filled with air bags?!

 

[snllama]

hah. is it bad that I laughed at your pain!

 

[FireNRice]

wow.. lol BeautyFix has great products but they really need to work on their shipping and cs.

I have an extra quilted vanity bag if you really want it =]

 

[ladybritt]

Wow!! Sad for you, but that is pretty funny! They really need to get their act together

 

[BrooklynLuvvvvv]

icecream, that sucks sorry to hear. hopefully they can put something extra in your shipment because of this! 

 

Originally Posted by icecreamofwheat /img/forum/go_quote.gif

Hey guys look what I got in my BeautyFix box!



-_- /emoticons/[email protected] 2x" width="20" height="20" /> Yup, that was it. And a Beautyfix Cylinder Bag.

None of the 8 products were in there. And I ordered the Quilted Vanity Case. LMAO. sigh.. I just emailed them about it so hopefully I get a reply by Monday afternoon. Just wanted to share b/c I was so depressed. lol I was like ZOMG IT'S HEREEE. EARLY TOO!

 

[calexxia]

Originally Posted by BrooklynLuvvvvv /img/forum/go_quote.gif

icecream, that sucks sorry to hear. hopefully they can put something extra in your shipment because of this! 

I think she'd be happy if they would just put SOMETHING in her shipment!

 

[BrooklynLuvvvvv]

Hahaha! So true...I was thinking the same thing when I hit the submit button =)
 

Originally Posted by calexxia /img/forum/go_quote.gif



I think she'd be happy if they would just put SOMETHING in her shipment!

 

[yousoldtheworld]

Oh wow..okay, yeah, that's terrible, icecream, but as someone else said, it's almost kind of comical because DON'T YOU THINK YOU WOULD HAVE NOTICED SOMETHING MISSING WHILE PACKING THE BOX?  I mean, I can understand missing a product or two....but how the hell do you not notice that you just packed an empty box?!?!

 

[yanelib27]

I wouldnt hold my breath for anything extra. Somebody got sent a wrong item and then had to send back the originally sent item. 

 

[zadidoll]

Originally Posted by yanelib27 /img/forum/go_quote.gif

I wouldnt hold my breath for anything extra. Somebody got sent a wrong item and then had to send back the originally sent item. 

Under US trade laws, Beautyfix can't ask for the item to be returned nor can they charge the person for it.

http://www.ftc.gov/bcp/edu/pubs/consumer/products/pro15.shtm

Q. Am I obligated to return or pay for merchandise I never ordered?

A. No. If you receive merchandise that you didn’t order, you have a legal right to keep it as a free gift.

Q. What should I do if the unordered merchandise I received was the result of an honest shipping error?

A. Write the seller and offer to return the merchandise, provided the seller pays for postage and handling. Give the seller a specific and reasonable amount of time (say 30 days) to pick up the merchandise or arrange to have it returned at no expense to you. Tell the seller that you reserve the right to keep the merchandise or dispose of it after the specified time has passed.

 

[sleepykat]

Originally Posted by icecreamofwheat /img/forum/go_quote.gif

Hey guys look what I got in my BeautyFix box!



-_- /emoticons/[email protected] 2x" width="20" height="20" /> Yup, that was it. And a Beautyfix Cylinder Bag.

None of the 8 products were in there. And I ordered the Quilted Vanity Case. LMAO. sigh.. I just emailed them about it so hopefully I get a reply by Monday afternoon. Just wanted to share b/c I was so depressed. lol I was like ZOMG IT'S HEREEE. EARLY TOO!

Oh, no, I am so sorry! I never would have guessed when I described the air pillows to you that you would get nothing else. I hope they fix it for you quickly. 
 

 

[yanelib27]

Wow, it doesnt seem like they know what they are doing, does it.

Originally Posted by zadidoll /img/forum/go_quote.gif



Quote: Originally Posted by yanelib27 /img/forum/go_quote.gif

I wouldnt hold my breath for anything extra. Somebody got sent a wrong item and then had to send back the originally sent item. 
Under US trade laws, Beautyfix can't ask for the item to be returned nor can they charge the person for it.

http://www.ftc.gov/bcp/edu/pubs/consumer/products/pro15.shtm

Q. Am I obligated to return or pay for merchandise I never ordered?

A. No. If you receive merchandise that you didn’t order, you have a legal right to keep it as a free gift.

Q. What should I do if the unordered merchandise I received was the result of an honest shipping error?

A. Write the seller and offer to return the merchandise, provided the seller pays for postage and handling. Give the seller a specific and reasonable amount of time (say 30 days) to pick up the merchandise or arrange to have it returned at no expense to you. Tell the seller that you reserve the right to keep the merchandise or dispose of it after the specified time has passed.

 

[BrittneyMarie]

They can ask, they just can't do anything about it if you say no /emoticons/[email protected] 2x" width="20" height="20" />

Originally Posted by zadidoll /img/forum/go_quote.gif


Under US trade laws, Beautyfix can't ask for the item to be returned nor can they charge the person for it.

 

[icecreamofwheat]

they didn't skimp on the air pillows, I'll tell you that. my cylinder bag was very safe lol.

for all you laughing, I was right there with you! I was just so surprised I wasn't even close to being mad. they apparently hold back orders with things that are sold out, presumably to save on shipping, and they send a box w/ one item? but now I am a bit upset at how long it might take (depending on the availability of all of the stuff I ordered) /emoticons/[email protected] 2x" width="20" height="20" /> poop.

Originally Posted by FireNRice /img/forum/go_quote.gif
I have an extra quilted vanity bag if you really want it =]

haha, thanks for the offer, but hopefully they send it with my package.
 

Originally Posted by zadidoll /img/forum/go_quote.gif


Under US trade laws, Beautyfix can't ask for the item to be returned nor can they charge the person for it.

http://www.ftc.gov/bcp/edu/pubs/consumer/products/pro15.shtm

muahaha. the weird thing, the cs rep actually told my I'd prob get both bags when I asked him about it. I noticed the extra bag in my order history. Idk the reasoning behind that.

as for the people thinking of getting the cylinder bag w/ your order: I like the bag, but think it's a bit too small to handle much else than necessities for your purse. oh, and the mirror sucks. I didn't expect a real mirror (and it isn't - it's one of those plastic things with a shiny coating on it) but it was scratched up and foggy. it was actually worse than the mirror that came attached to the December MyGlam bag). maybe it was just a defective mirror. the bag itself is very sturdy though and seems easy to clean.
 

 

[BrittneyMarie]

the mirror on mine is really nice! it had a plastic film on it that was a PAIN to get off, I had to use tweezers
 

Originally Posted by icecreamofwheat /img/forum/go_quote.gif

as for the people thinking of getting the cylinder bag w/ your order: I like the bag, but think it's a bit too small to handle much else than necessities for your purse. oh, and the mirror sucks. I didn't expect a real mirror (and it isn't - it's one of those plastic things with a shiny coating on it) but it was scratched up and foggy. it was actually worse than the mirror that came attached to the December MyGlam bag). maybe it was just a defective mirror. the bag itself is very sturdy though and seems easy to clean.