I feel EXACTLY this way! I want to subscribe so bad, but with the stash of unopened products I've got, I could easily go a couple years without buying more color. It is soooo tempting, though.Originally Posted by javagirl87 /img/forum/go_quote.gif
i seriously love what you guys have been getting in this sub! it's such a good value! I just can't justify spending that much on a box that will just give me MORE makeup to hoard though :-( i'm already up to my knees in products
You weren't joking. Before I could even get ready for the picture to post, Jaclyn had already messaged me with info. I'm shocked. I don't think I've ever seen customer service so responsive in any industry. That was awesome. I'm not picky, I wouldn't expect them to ship a whole new one out alone, just wanted to leave my experience because everything else in the box was amazing and was spot on for my skin tone and my preferences. It also makes me feel like when trying to go through all these and choose that I made the right choice. I don't often find a company that takes trust in the consumer on someone's first purchase that something was wrong. So kudos on the quick response.Originally Posted by Jflopez /img/forum/go_quote.gif
Definitely shoot them an email.. Their customer service is amazing. I'm sure they will do their best to fix it for you.
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