Sample Society

[deetahong]

Originally Posted by Diana Mangual /img/forum/go_quote.gif

I am wondering when we will get the magazine???? If we cancel do we still get the Allure??? LOL

Im actually more excited about the year subscription than this box. Although they did put some high end products that you would find in sephora/neiman marcus (impressive) its too much skin care and none of that I can use.

I really like the box even though I got the dermalogica microfoliant in my last birchbox. But yeah you'll be able to keep the Allure subscription. I found this on their website.

Cancel Sample Society Membership
Although we'd love for you to stay, we've made cancelling your membership easy. Simply enter your name and email address below to complete the cancellation process.

A parting gift from us: you'll keep your year-long subscription to Allure magazine, included as a bonus when you joined Sample Society. You will not be billed or automatically renewed.

 

[yousoldtheworld]

While I'm a little sad that the bag didn't remain a mystery, I'm excited about the Dermalogica! That was the main thing I wanted from BB last month that I missed!  And while, like others, I would have loved some makeup, these samples and their sizes seem like skincare/haircare/perfume samples done right - big enough that you can actually TRY the product.  I'm pleased.

 

[yousoldtheworld]

And if that eye pen is the .14 oz one, it is $20 alone.

 

[zadidoll]

Originally Posted by WarPaint1739 /img/forum/go_quote.gif

I'm LOVING the box! But what is an eye pen anyway? lol

lol An eye pen is usually a wand type of product. The tip of the product is one of three things - a brush (like a lip gloss with a brush applicator), a ball (similar to Garnier Anti-Wrinkle roller) or a doe foot type of applicator. The Skyn Iceland Icelandic Relief Eye Pen is a doe foot type of applicator.

 

[americanclassic]

If you selected not to store your credit card info, that might be why. I emailed them at 5:35 and received a response by 5:42. Because my response was unique and not automatic, they must have literally opened it as soon as they saw it. That's the fastest email customer service I've seen yet!

"Thank you for your email. I can see that the issue did have to do with your credit card information. Since you chose to not store your information on your profile, when we went to charge you the $15 for the sample society, your credit card wasn't there for us to charge. However, we see that it is now on your account. We will process your order within the next few days and you should be receiving an email confirmation/tracking number by the 9th. I hope this helps! and I do apologize for any inconvenience this has caused."

is the response I received from them, just choose to store the card info and you'll be fine. I guess all those subscription companies store your card info, I just didn't understand why they had an option to opt out so I unchecked the box.

Originally Posted by javagirl87 /img/forum/go_quote.gif

What!!! I e-mailed them at 11am about why nothing has been charged, or shipped, and why I don't get their e-mails. I'm SOOO mad at them right now. I'm most likely canceling when I call them tomorrow. I'm sorry to rant but they cant' pick and choose who they respond to.

 

[Diana Mangual]

Thank you for the information! 

 

Originally Posted by deetahong /img/forum/go_quote.gif

I really like the box even though I got the dermalogica microfoliant in my last birchbox. But yeah you'll be able to keep the Allure subscription. I found this on their website.

Cancel Sample Society Membership
Although we'd love for you to stay, we've made cancelling your membership easy. Simply enter your name and email address below to complete the cancellation process.

A parting gift from us: you'll keep your year-long subscription to Allure magazine, included as a bonus when you joined Sample Society. You will not be billed or automatically renewed.

 

[Playedinloops]

Originally Posted by americanclassic /img/forum/go_quote.gif

If you selected not to store your credit card info, that might be why. I emailed them at 5:35 and received a response by 5:42. Because my response was unique and not automatic, they must have literally opened it as soon as they saw it. That's the fastest email customer service I've seen yet!

"Thank you for your email. I can see that the issue did have to do with your credit card information. Since you chose to not store your information on your profile, when we went to charge you the $15 for the sample society, your credit card wasn't there for us to charge. However, we see that it is now on your account. We will process your order within the next few days and you should be receiving an email confirmation/tracking number by the 9th. I hope this helps! and I do apologize for any inconvenience this has caused."

is the response I received from them, just choose to store the card info and you'll be fine. I guess all those subscription companies store your card info, I just didn't understand why they had an option to opt out so I unchecked the box.

I' m kind of glad these people asked, I'm quite liberal with my credit card number because I have good fraud protection and wouldn't ever use my debit card that connects to my bank account online, but the fact that other places just store it automatically without asking is not quite right, imo.
 

 

[Diana Mangual]

They are on their game! I emailed them about my vogue (which it just so happens to be unrelated) and they emailed me literally 5 minutes later! 

....but im still wondering about the vogue?

 

[Playedinloops]

Originally Posted by Diana Mangual /img/forum/go_quote.gif

They are on their game! I emailed them about my vogue (which it just so happens to be unrelated) and they emailed me literally 5 minutes later! 

....but im still wondering about the vogue?

lol maybe its a gift subscription?

 

[Diana Mangual]

It expires Jan 2013, Iv never seen a charge for it...LOL...I keep a hawk eye on my bank account so I would notice if they charged. But I don't wanna inquire (contact vogue directly) and they end up cancelling a FREE year subscription!..hehehe...

Im just so curious as to where it came from!

Originally Posted by Playedinloops /img/forum/go_quote.gif

lol maybe its a gift subscription?

 

[Playedinloops]

Originally Posted by Diana Mangual /img/forum/go_quote.gif


It expires Jan 2013, Iv never seen a charge for it...LOL...I keep a hawk eye on my bank account so I would notice if they charged. But I don't wanna inquire (contact vogue directly) and they end up cancelling a FREE year subscription!..hehehe...

Im just so curious as to where it came from!

hahaha, that is so funny! You are lucky, lol, vogue is expensive! 

 

[murflegirl]

I am so excited about these samples! I have really been feeling makeup over skincare lately so I'm all about it.

I didn't get the Dermalogica daily microfoliant in my BB last month and I was disappointed, but I'm excited to be getting this one!

Also looking forward to the eye roller. I know I already love Fekkai glossing cream, it's one of my staples. 

I'm just so excited about it all because it looks like i'll get more than one use out of any given sample WOO!

 

[WarPaint1739]

lol, Thanks!

Originally Posted by zadidoll /img/forum/go_quote.gif

lol An eye pen is usually a wand type of product. The tip of the product is one of three things - a brush (like a lip gloss with a brush applicator), a ball (similar to Garnier Anti-Wrinkle roller) or a doe foot type of applicator. The Skyn Iceland Icelandic Relief Eye Pen is a doe foot type of applicator.

 

[GinaM]

Originally Posted by javagirl87 /img/forum/go_quote.gif


What!!! I e-mailed them at 11am about why nothing has been charged, or shipped, and why I don't get their e-mails. I'm SOOO mad at them right now. I'm most likely canceling when I call them tomorrow. I'm sorry to rant but they cant' pick and choose who they respond to.

 I emailed them last week and never got a response.  Finally called yesterday.

 

[GinaM]

These look like deluxe sized samples....more than one use....YAY!!!!!  If they keep this up I might just be a lifer.

 

Originally Posted by Diana Mangual /img/forum/go_quote.gif

this is what my dashboard looks like now

 

[Playedinloops]

Originally Posted by GinaM /img/forum/go_quote.gif

These look like deluxe sized samples....more than one use....YAY!!!!!  If they keep this up I might just be a lifer.

Right? My favorite thing about this box is that those brands are all new to me! I've heard of them but never tried them. 

 

[yanelib27]

Still no shipment confirmation or tracking number for me. They gave me some BS about my card being declined the first time they tried to charge it on the 1st (the day after I deposited my check!) and then that it finally went through yesterday (again, I have less money in my account yesterday than I did on the 1st yet somehow it was approved this time) so it should go out today. I am upset and ready to cancel if I dont get it soon. Maybe if they would have owned up to it being their first month or something, but saying my bank declined a fifteen dollar charge?? lol it is just ridiculous

 

[becarr50]

I am really excited about the Dermalogica! It's something I wanted from last month's BB and didn't get. Although I can't really complain because I got the beautyblender, which I love. I'm also excited to try the eye pen! Anybody else eagerly anticipating one (or all) of the items?

 

[calexxia]

I'm wicked confused right now. My Dashboard says "shipping March 5" but no tracking, no email, yada yada. My card info is on file, and my shipping address is correct. I do not show a charge, either in pending or in posted (Although I thought that it had been in there previously). However, my balance added to my available shows a discrepancy of about $24--which would include my Netflix and probably the SS sub. 

 

[yanelib27]

So I called my bank just to see what they would say about the charge. They told me that Beauty Bar has been given 2 authorization codes, one on the 1st and one on the 5th. The charge is still pending however, because Beauty Bar has not given them a receipt, so until this happens the 15.00 will not be posted. So essentially the bank is waiting on Beauty Bar. That makes more sense than the 'o your card declined the charge so we ran it 5 days later'  crap