Quarterly Co Nina Garcia *SPOILERS*

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Oh, man.  I was all ready to come here and say "While I did do a giant WTF when I saw the spoilers on MSA, I don't hate this box."  But then I looked at the picture someone posted and I am definitely disappointed. 

If I get this exact pair of earrings (the one Liz linked to), I'll be okay: http://www.ruegembon.com/products/raven-gold.  Those are right up my alley and are the perfect mix of classy and edgy, I could definitely wear them to work.  The ones in the pic?  Look like something I would have worn to a high school dance in the 90's.  And not in a good way. 

I'll try to sell the bag on my company's portal since I'm thinking it won't be oversaturated like ebay.  I will wear the hat around my house and to shovel the driveway or whatever, but that's about it.  I may gift the mug to my brother or SIL since they are both into design. The serum and nail polish will eventually get used, but I already have the NUDE and zillions of colors just like the RGB deep (even if colors vary, my nail polish collection is extensive, to say the least). 

I don't know, I hated the clutch in the summer box but at least there was enough other stuff in there to still feel worth it.  This box seems skimpy for $100 and just not up to par with Nina's past boxes style-wise.  Here's to hoping I'll feel differently when it's in my hands.  I'm not going to return it though, even though the Quarterly policy allows it.  I feel like Quarterly is hanging on by a thread...I bought the box knowing it was a gamble and it might not be my style, and I'd hate to put them out of business for one bad box.  I am optimistic that they can turn things around, and I feel like when the boxes are good, they are SO GOOD, you know?

 
I like your attitude about supporting Quarterly.  I would hate to see them fail.  Maybe I'll keep the box, even though I'm not crazy about it.  After all, it's not like I haven't bought a million other things I ended up not using.

 
The Quarterly CS team rocks!  I wrote to them on Friday about either cancelling the box or sending me the return label and I heard back today that they were able to cancel :) /emoticons/[email protected] 2x" width="20" height="20" />. 

 
I wrote on Friday and heard back today that my box had not yet shipped and they will process a refund. I bet they have a larger then normal volume of e-mails to work through. 

 
I wrote on Friday and heard back today that my box had not yet shipped and they will process a refund. I bet they have a larger then normal volume of e-mails to work through. 
For sure - if I knew how to set up a poll, I would be interested to see how many of us who ordered are returning vs. keeping.

 
I wrote them late Friday too & heard back today that they will cancel shipment & refund my card. Yay for great CS! And, I've never been so happy to have slower processing on a box. I'm still subscribed & hopeful that the Feb/Mar/will probably arrive in Apri box will be a pleasant surprise. Seriously considering using my refunded Nina G. money to get the Oui Please box!

 
I just got an email too stating that they were able to cancel my box and would be issuing a refund and would see the credit to my account in 2-5 days.  They may be slow shipping, but yea for their customer service.  Based on a post on twitter, I think they are getting a lot of people cancelling or returning the box.  I think misfit05 is going over pretty well though.

 
I wrote them late Friday too & heard back today that they will cancel shipment & refund my card. Yay for great CS! And, I've never been so happy to have slower processing on a box. I'm still subscribed & hopeful that the Feb/Mar/will probably arrive in Apri box will be a pleasant surprise. Seriously considering using my refunded Nina G. money to get the Oui Please box!

I also give commendations for the great customer service at Quarterly.  I sent an email on Friday evening, after I saw spoilers, letting them know why I didn't care for the box and asking for a refund before it shipped.   They replied this afternoon, saying they were sorry I didn't like the box and would refund my money. 

So glad I didn't have to hassle with returning the box (though I would have done whatever it takes to get my money back, since I'd use nothing in the box.  FYI, they said my refund would process in 3 to 5 days.  

Given the wonderful CS at Quarterly, I want to support them and will use the $100 to subscribe to Eva Scrivo or maybe A. Huffington.   :) /emoticons/[email protected] 2x" width="20" height="20" />

 

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