PopSugar Special Edition Resort Box

[boxesandboxes]

Quote: Originally Posted by sparklesgirlxox /img/forum/go_quote.gif
  Fri 3/28/2014 10:59 pm
 
 
 
 
GILROY, CA
US
 
 

Initiated
Shipment information sent to FedEx
GILROY, CA

Estimated delivery :
N/A
US
 
 




This is what my tracking is showing

same. both boxes.

 

[celticjade]

Got the email too. A little upset about it. Why not tell us sooner? Our boxes should have been packed by now. They've had enough time. I wonder if they sold too many, or, as someone else mentioned, is having either breakage or supplier problems. It would be nice if they made up for this. This is my first $100 dollar box full of surprise items. That's A Lot of money for me. They don't want to lose trust on a risk.

 

[AGirlNamedShawn]

Ughhhh...I also got the email!  I am leaving Saturday for Jamaica and was REALLY looking forward to taking some new goodies from this box along.  Not very "resort-like" in Michigan and since winter is exactly 2 weeks long here, this box will be kind of be a bust for me...  I did send an email to PS asking for an explanation.  I am soooo not a complainer, but it seems very shady to take our money 6-7 weeks ago with the advertised promise of a March 31st shipment date, and then not tell us why it's delayed.  I also purchased in the first hours of the offering.

 

[celticjade]

Fri 3/28/2014 10:59 pm  
 
 
 
GILROY, CA US  
 

Initiated Shipment information sent to FedEx GILROY, CA Estimated delivery : N/A US  
 

This is what my tracking is showing

A couple months ago, can't remember what month, several of us got tracking info, with different tracking numbers, for two monthly boxes, when only one was ordered. Many of us on MUT wondered if it was a mistake from Pop sugar sending two boxes. Eventually one box shipped, the other initiated box never did, and after a few weeks the info dropped off. I think this was last January. Maybe they sent the info to FedEx, but not the box.

 

[Spiritwind10]

Well, I probably made an enemy of PS tonight on FB and confronted them with The WHY question when they came back to tell me to talk with CS. Well I have emailed them twice with no answer, and maybe if they would have answered I wouldn't have to confront them on FB. Oh well, there I go again. . .

 

[celticjade]

As a note I waited a few days to order the box, and still got the email. I don't think when we ordered matters.

 

[sunsets]

Yep, received same email at 6:45 PM tonight.  I live in Chicago area.  Not too pleased.  I guess I'll have to email them and see if they will send a pool cabana (more resort-like) boy in mine to make up for the delay and inconvenience. 

 

 

[sunsets]

Quote: Originally Posted by Spiritwind10 /img/forum/go_quote.gif

Well, I probably made an enemy of PS tonight on FB and confronted them with The WHY question when they came back to tell me to talk with CS. Well I have emailed them twice with no answer, and maybe if they would have answered I wouldn't have to confront them on FB. Oh well, there I go again. . .
CS?

 

[Jekaco9]

Got that same email. Frustrating, bc they sent me an email a couple of weeks ago that said boxes would be shipped BY the 31st. This is my first experience with them and was going to be the deciding factor on whether or not I subscribe....now I'm on the fence.

 

[Baublesntreats]

I haven't gotten the email (yet).  I'm not that surprised, though.  It seemed like something was up when the box was still "initiated," even a few days after the shipment notification email.  I won't be too upset if I get my box a week later than I originally was expecting--I just hope it's good!

 

[sunsets]

Quote: Originally Posted by Jekaco9 /img/forum/go_quote.gif

Got that same email. Frustrating, bc they sent me an email a couple of weeks ago that said boxes would be shipped BY the 31st. This is my first experience with them and was going to be the deciding factor on whether or not I subscribe....now I'm on the fence.
I know, hearing "by the 31st" makes you think you may possibly get it sooner.  Now, we find out they weren't even sent out on the 31st and now have to wait for them to "ship by Mon., Apr. 7."   /emoticons/[email protected] 2x" width="20" height="20" />  I feel bad for anyone who planned on giving this as a gift and planned on it arriving for the special occasion, such as a birthday.

 

[sunsets]

Quote: Originally Posted by sunsets /img/forum/go_quote.gif
  CS?
Nevermind, customer support. /emoticons/[email protected] 2x" width="20" height="20" />

 

[flynt]

Quote: Originally Posted by celticjade /img/forum/go_quote.gif

As a note I waited a few days to order the box, and still got the email. I don't think when we ordered matters.

My guess is that it's related to location.  It seems like they were shipping the farthest packages first to try to make it so people got their boxes around the same time.  I'm in Florida which is one of the farthest distances from their shipping site and I received a shipping email a bit after the Hawaii people in the thread did.  I also haven't received the delayed shipping email.  I wonder if any of the other farther east coasters are in the same situation.  

 

[ivorwenlindorie]

Quote: Originally Posted by celticjade /img/forum/go_quote.gif

Got the email too. A little upset about it. Why not tell us sooner?

Our boxes should have been packed by now. They've had enough time. I wonder if they sold too many, or, as someone else mentioned, is having either breakage or supplier problems.

It would be nice if they made up for this. This is my first $100 dollar box full of surprise items. That's A Lot of money for me. They don't want to lose trust on a risk.
I agree 100%. They had to have known before today that they wouldn't be sent out by today, so why the delay in letting us know? I feel so bad for the people that were actually going to be using this on a trip they were taking who won't be able to now. :-(

 

[boxesandboxes]

Quote: Originally Posted by Baublesntreats /img/forum/go_quote.gif
  I haven't gotten the email (yet).  I'm not that surprised, though.  It seemed like something was up when the box was still "initiated," even a few days after the shipment notification email.  I won't be too upset if I get my box a week later than I originally was expecting--I just hope it's good!
I feel the same. It's just a few days.  It's material possessions.  Nothing that is critical for me, personally.  Bigger issues in this world.

 

[Spiritwind10]

I agree 100%. They had to have known before today that they wouldn't be sent out by today, so why the delay in letting us know? I feel so bad for the people that were actually going to be using this on a trip they were taking who won't be able to now. :-(

I agree with you on this. They must have known earlier, why wait for the day it is to be released and tell us in the evening of that day no less. Oh well, I really don't need the box at this moment like some do, it is material things, but I guess that when a company promises something to someone, they should let them know in good time and be truthful about why they are late. They really haven't been forthright about why and I guess that's what gets me.

 

[kristab94]

Frustrating in the case of buying it for gifts...doesn't give me much time at all to re-plan.  Would have been less mad had they told us a week ago, or whenever they knew so I could go to plan b.  Now it's the start of the work week and need to get a couple things for people, argh. 

 

[cindybear0320]

I am super frustrated!! I am leaving for my honeymoon this Saturday!! I ordered it the day it came out... even wrote an email to CS offering to pay expedited shipping!! I really wanted to have this for my bora bora trip!! 

 

[ivorwenlindorie]

Quote: Originally Posted by cindybear0320 /img/forum/go_quote.gif
  I am super frustrated!! I am leaving for my honeymoon this Saturday!! I ordered it the day it came out... even wrote an email to CS offering to pay expedited shipping!! I really wanted to have this for my bora bora trip!! 
I'm so sad this is going to be late for your trip! 

Congratulations on getting married though! How exciting! And Bora Bora?! Jealous. Have a lovely time!

 

[Saffyra]

Quote: Originally Posted by Sadejane /img/forum/go_quote.gif
  Ohhhh, Popsugar. . . sigh.  I ordered this box specifically for a major, once in a lifetime trip for which I'll be leaving on April 15th. Even if the box ships by April 7th, I'm going to be cutting it so close.  I checked and I have zero activity on my account, nor have I received any type of email about it.  For reference, I ordered the day it was announced and I live in Oregon.  

So, I have this box coming to me and then April's regular PS box.  Unless I'm blown away by both, I think I'll just cancel and walk away from PS altogether.  It looks like Quarterly.Co has been hitting it out of the ballpark lately.   Still very hopeful I'll be delighted with the goods in the PS Resort box.

Ninas box *is* amazing!!  

That being said, Quarterly has serious shipping issues.  Most of their boxes are sent out late and it seems to be a continuing problem.  So, if you order from them just keep that in mind.  Then you wont be too sad when your box doesn't ship till two weeks after they said it would.  I'm still waiting for my Nina box to arrive...