PopSugar Must Have November 2014 *May Contain Spoilers*

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emilylithium, on 18 Nov 2014 - 2:45 PM, said:

emilylithium said:
I used the ruelala code, haven't gotten any shipping notifications yet  :( /emoticons/[email protected] 2x" width="20" height="20" /> at least they didn't charge my credit card. I am kind of looking forward to using that tiny prints gift card.
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I am in the same boat as you. I am hopping they just send it and my Fedex/USPS trackers don't alert me. 

I am with you ladies :( /emoticons/[email protected] 2x" width="20" height="20" />  I posted a comment to their Facebook and they said they would get back to my email today... nothing yet.

 
They FINALLY replied to my message on FB and confirmed my address/that I will be receiving a November box. SIGH. Too bad I don't have tracking yet. 

 
mvangundy said:
emilylithium, on 18 Nov 2014 - 2:45 PM, said:

I am in the same boat as you. I am hopping they just send it and my Fedex/USPS trackers don't alert me. 

I am with you ladies :( /emoticons/[email protected] 2x" width="20" height="20" />  I posted a comment to their Facebook and they said they would get back to my email today... nothing yet.
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Sounds like fb is the best way to contact them currently?

 
I got a shipping notification last night. But it was merely just a printed label for fedex. I think after my birthday month, january, I'm going to cancel. Their new system has effed them over. I think everybody who has dealt with this shipping fiasco should receive a complimentary month. I'm over this. I really liked popsugar too.

 
I've been watching the activity on Facebook and it seems as though they make the Facebook requests and comments the priority. It looks to me like the Facebook posters essentially get to cut in line. So I thought I'd share that tip here.

 
makeuptalks said:
I've been watching the activity on Facebook and it seems as though they make the Facebook requests and comments the priority. It looks to me like the Facebook posters essentially get to cut in line. So I thought I'd share that tip here.
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I asked them on Facebook to please answer my email regarding why I was charged for a box I canceled the beginning of October and they said they were looking into it and would get back to me that day. That was almost 2 days ago so I'm thinking some are lucky and some are not....idk. Just wish they would return my money to me( sadly the charge was unexpected and my account was overdrawn, payday was just one day short of the darn charge)but I just want my money back.

 
Brittany13 said:
I asked them on Facebook to please answer my email regarding why I was charged for a box I canceled the beginning of October and they said they were looking into it and would get back to me that day. That was almost 2 days ago so I'm thinking some are lucky and some are not....idk. Just wish they would return my money to me( sadly the charge was unexpected and my account was overdrawn, payday was just one day short of the darn charge)but I just want my money back.
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You should request they cover overdraft fees since you didn't authorize them or just call your bank directly and make a claim against them. Personally, I'd just call my bank.

 
JenTX said:
You should request they cover overdraft fees since you didn't authorize them or just call your bank directly and make a claim against them. Personally, I'd just call my bank.
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I think I might have to since I'm not getting any response from them. I really love the boxes I just hope they can pull it together. I pay for my moms box as well and had to cancel that last week until they get their glitches fixed. I am rooting for them I just don't think they are handling this fallout very well.

 
Arrgh so both of my popsugar boxes are on their way. I really only want one. I emailed them twice and a facebook post telling them that I only want one.

The only way I'd be happy in this situation if one of those boxes have a gift card. (which I doubt)

 
Signed up for the Fedex delivery tracker thingy and realized my Popsugar box is on it's way and should be here today or tomorrow, phew!  There is hope for those of us that have received no response/tracking etc. :) /emoticons/[email protected] 2x" width="20" height="20" />

 
My box is finally in fedex's hands. It should get here Tuesday (yes, FedEx is super slow). I think I will wait to cancel til it gets here and I make sure my Kendra Scott necklace is in there. I figure if it's not they may be more willing to help me if I'm still a subscriber.

 
I did the Kendra Scott promo code in late October, and it was in there, if that helps.

On another note, I just got my tracking. Here's hoping that everything else over at PopSugar is properly operational, even if they ARE unresponsive.

 
JenTX said:
I'm starting to get nervous my Kendra Scott necklace won't be in the box and that I will have to try to reach out to them to deal with it..... Crossing fingers I don't have to!
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I was thinking the same thing. My label printed Monday but nothing since. That hardly counts as shipping by the 15th.

 
Still nothing in my FedEx tracker/delivery system... I'll have to leave some disgruntled posts on their FB again if I still don't have even a label printed by Friday. 

 

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