POPSUGAR Must Have January 2013 Box

[elb622]

I just signed up for Hammock Pack too.  Looks nice!  I completed my payment on paypal thinking that it would take me back to their page to fill in my info..name, address.., but it didn't.  For those of you that have this sub..did I just have a glitch or what?  Sorry...I'm only asking here b/c there is not page for this sub and I found out about it here.

 

[cmello]

Originally Posted by elb622 /img/forum/go_quote.gif

I just signed up for Hammock Pack too.  Looks nice!  I completed my payment on paypal thinking that it would take me back to their page to fill in my info..name, address.., but it didn't.  For those of you that have this sub..did I just have a glitch or what?  Sorry...I'm only asking here b/c there is not page for this sub and I found out about it here.

this sub looks awesome! i want to see a review

 

[JessP]

I subscribed to Hammock Pack for 3 months and enjoyed it, I even did a giveaway in November. I had to unsubscribe, though, as I couldn't justify keeping both Popsugar and Hammock Pack. HP boxes generally feature a good variation each month, and I like that you're supporting smaller, local/Etsy sellers.

 

[candiceelise]

So question. Did any of you ladies who got a stylemint credit have your credit card charged this month?? I am not happy . 

If so , How did you get it resolved? I go online and it says " I am not a monthly member" and " my card will not be charged" ... but it was .. 

 

[candiceelise]

Chatting with Style mint she says that pop sugar failed to inform its members that using the credit automatically enrolled us in a monthly subscription.. that is not cool

 

[JessP]

Quick note! I started a new thread about Hammock Pack - let's move our discussion over here: 

https://www.makeuptalk.com/t/131989/hammock-pack

 

[rwoody1234]

I LOVVVVE my fitbit.  And I want to second you on the tea thing, but it really does seem like a lot of other people like it.

omg, i love my fitbit! it works wonders, i have been telling so many people to get one

 

[kitnmitns]

Originally Posted by rwoody1234 /img/forum/go_quote.gif

omg, i love my fitbit! it works wonders, i have been telling so many people to get one

I know!!! It rocks! Do you link yours to any of the competition/reward sites?  I think they add another layer of fun and motivation to it.

 

[Lola Jean]

Originally Posted by elb622 /img/forum/go_quote.gif

I just signed up for Hammock Pack too.  Looks nice!  I completed my payment on paypal thinking that it would take me back to their page to fill in my info..name, address.., but it didn't.  For those of you that have this sub..did I just have a glitch or what?  Sorry...I'm only asking here b/c there is not page for this sub and I found out about it here.

They ship to the address on your paypal account!  I had to e-mail and ask them because I was confused!

 

[Lola Jean]

I still have not been charged for the January PS box, in fact my account still says: Next Payment DEC 2012.  I missed out on the December box because of a billing issue...I will be angry if I miss out on the January box because of the same issue...

 

[kitnmitns]

Is everyone still experiencing extended delays after contacting customer service? how long is it taking them to get back to you?

 

[MissKellyC]

I was charged today for just $35... But like others, the site still says Jan is the next payment...

 

[easteregg]

When I have contacted them, it does take a lot of time.  Also, the answers seem pre-written and not specific to my question.

 

[PBandJilly]

Originally Posted by kitnmitns /img/forum/go_quote.gif

Is everyone still experiencing extended delays after contacting customer service? how long is it taking them to get back to you?

I was emailing with customer service about my luxury box and have been getting responses within 3-4 days. I'm not sure what you would consider "delayed" as I can imagine everyone's expectations are different, however I've thus far been happy with their customer service. Like others mentioned, I'm sure it also has to do with the rep you are working with; I was emailing with a girl named Holly who was excellent. When I emailed my rep I got an out of office email from her but she still responded during that time.

 

[kitnmitns]

Originally Posted by PBandJilly /img/forum/go_quote.gif

I was emailing with customer service about my luxury box and have been getting responses within 3-4 days. I'm not sure what you would consider "delayed" as I can imagine everyone's expectations are different, however I've thus far been happy with their customer service. Like others mentioned, I'm sure it also has to do with the rep you are working with; I was emailing with a girl named Holly who was excellent. When I emailed my rep I got an out of office email from her but she still responded during that time.

I have never gotten anything fro a rep, just a generic POPSUGAR CS. Never a specific person's email either. Weird

 

[kitnmitns]

Originally Posted by easteregg /img/forum/go_quote.gif

When I have contacted them, it does take a lot of time.  Also, the answers seem pre-written and not specific to my question.

Yes.  I have gotten responses 3-4 weeks later.

 

[Bizgirlva]

Originally Posted by MissKellyC /img/forum/go_quote.gif
I was charged today for just $35... But like others, the site still says Jan is the next payment...

I was also charged today.  My account has not been updated yet either.  

 

[KelBel]

I have a three month subscription - NOV-JAN - so I have absolutely no idea since I wont be charged.  Just waiting for shipping info.  Seems kinda late this month??
 

 

[kitnmitns]

Originally Posted by KelBel /img/forum/go_quote.gif

I have a three month subscription - NOV-JAN - so I have absolutely no idea since I wont be charged.  Just waiting for shipping info.  Seems kinda late this month??

The ship info is not late, but they are charging later than normal.

I have been going back through my PS emails and some CS questions were NEVER answered

 

[rwoody1234]

i do earndit.com i love them. its such a great to to motivate me to get ouside and walk my dog weather i want to or not (although i have been slack since i got back from my cruise) i just cant say how much i love the fitbit!