POPSUGAR Must Have February 2013 Box

[Eleda]

Originally Posted by jenniferrose /img/forum/go_quote.gif

For February I emailed in regarding how happy I was with the box but tried to provide some feedback I thought might be helpful for the future. I think that feedback may have muddled the happiness part of the email...because...I received random extras today. So either they thought I wasn't completely happy or they accidentally added me to the the list of extras to send out to people????

Anyhow, I received:



the tea forte sampler pack from a previous box and the epicurian lip balm we just received in January. So I am guessing they had extras lying around. It's random. I think that although I appreciate the effort, it maybe have been a bit of a waste. 

Love PS Customer service! I say - enjoy!

 

[Bizgirlva]

Originally Posted by jenniferrose /img/forum/go_quote.gif

For February I emailed in regarding how happy I was with the box but tried to provide some feedback I thought might be helpful for the future. I think that feedback may have muddled the happiness part of the email...because...I received random extras today. So either they thought I wasn't completely happy or they accidentally added me to the the list of extras to send out to people????

Anyhow, I received:



the tea forte sampler pack from a previous box and the epicurian lip balm we just received in January. So I am guessing they had extras lying around. It's random. I think that although I appreciate the effort, it maybe have been a bit of a waste. 

Either way, that was nice of them.  I don't think anyone should start "expecting" extras for providing feedback, but a nice surprise certainly doesn't hurt no matter what type of feedback you provide.  I'd look at the gift as a way of saying "Thank you!"

 

[lisak0417]

Has anyone gotten their replacement robe yet?  

 

[OpheliaDiFranco]

Originally Posted by lisak0417 /img/forum/go_quote.gif

Has anyone gotten their replacement robe yet?  

I just signed on to post the same question lol....Or the Hanky Pankys?

 

[meaganola]

Has anyone gotten their replacement robe yet?  

Nope. They said it would take four weeks, and I don't think it's even been three weeks since that email. I know it's definitely two days short of four weeks since I received my box, so I'm thinking there's another two weeks at the earliest before I see my replacements. ETA: I did receive my Hanky Panky replacement, but that was something I wrote directly to HP about, so it's separate from the robe.

 

[lisak0417]

Originally Posted by meaganola /img/forum/go_quote.gif

Nope. They said it would take four weeks, and I don't think it's even been three weeks since that email. I know it's definitely two days short of four weeks since I received my box, so I'm thinking there's another two weeks at the earliest before I see my replacements.

ETA: I did receive my Hanky Panky replacement, but that was something I wrote directly to HP about, so it's separate from the robe.

Thanks!  They never told me when they would be sending it--just that it would be coming.   /emoticons/[email protected] 2x" width="20" height="20" />

 

[sj52000]

Originally Posted by jenniferrose /img/forum/go_quote.gif

For February I emailed in regarding how happy I was with the box but tried to provide some feedback I thought might be helpful for the future. I think that feedback may have muddled the happiness part of the email...because...I received random extras today. So either they thought I wasn't completely happy or they accidentally added me to the the list of extras to send out to people????

Anyhow, I received:



the tea forte sampler pack from a previous box and the epicurian lip balm we just received in January. So I am guessing they had extras lying around. It's random. I think that although I appreciate the effort, it maybe have been a bit of a waste. 

Ha! I emailed them about how happy I was, but provided no additional feedback - and I got nothing. So, I think it was the "complaint" part of the email that must have stood out to them. That tea was yummy, though, so I say enjoy it! 

 

[jenniferrose]

Ha! I emailed them about how happy I was, but provided no additional feedback - and I got nothing. So, I think it was the "complaint" part of the email that must have stood out to them. That tea was yummy, though, so I say enjoy it! 

It was super nice! But just a waste because I really hope they understood I liked the box. I wasn't at all saying there was a problem with the box so i hope they didnt just scramble to send me something they had available. But they followed up so I would bet they are doing the same with new robes and hanky pankies as needed. Just takes longer. Good luck!

 

[Lisa Marie]

Sounds like i'm not alone in also receiving my "extra goodies" already. A packaged showed up this morning. I appreciate the nice gesture, although I do wish they were accommodating smaller sizes though. I took a picture for anyone interested! /emoticons/[email protected] 2x" width="20" height="20" />



** Also, I wanted to let anyone know that if they had a size issue with the HP being too big/baggy in the rear, I know that PS solution was to use the 15% off coupon enclosed in the box. I reached out to HP about the situation and nicely explained the frustration but also asked if there was anything other than the low rise petite thong they carried because I was interested in using my coupon. They immediately offered to replace the original thong sent in the PS box with the petite sized thong in my choice of color (all I needed to do was send back the original to them -- no biggie). Just a HU for anyone that would like to try the smaller size. I'm glad they were so friendly.

 

[Sheeeeeelby]

Originally Posted by Lisa Marie /img/forum/go_quote.gif

Sounds like i'm not alone in also receiving my "extra goodies" already. A packaged showed up this morning. I appreciate the nice gesture, although I do wish they were accommodating smaller sizes though. I took a picture for anyone interested! /emoticons/[email protected] 2x" width="20" height="20" />



** Also, I wanted to let anyone know that if they had a size issue with the HP being too big/baggy in the rear, I know that PS solution was to use the 15% off coupon enclosed in the box. I reached out to HP about the situation and nicely explained the frustration but also asked if there was anything other than the low rise petite thong they carried because I was interested in using my coupon. They immediately offered to replace the original thong sent in the PS box with the petite sized thong in my choice of color (all I needed to do was send back the original to them -- no biggie). Just a HU for anyone that would like to try the smaller size. I'm glad they were so friendly.

Nice - enjoy! Love the Mor macaroons and Sprout seems to have some nice stuff. I've tried their lip balm & it's great. 

 

[Eleda]

Awsome awsome I still have that scrub and I really like it - it's like a jam, I want to eat it, lol. I traded my macaron, and I never tried the sprout. Great extras!

 

[Lisa Marie]

Thanks guys! LOL and I love jam and all things Raspberry! Now i'm excited to try the scrub /emoticons/[email protected] 2x" width="20" height="20" /> I got a macaron in Peach originally (I didn't expect to like it, but I was wrong!!), so i'm looking forward to trying this one in Vanilla.. when it thaws (it arrived a little frozen lol). I've never tried anything from Sprout. Fun!

 

[Sheeeeeelby]

Originally Posted by Lisa Marie /img/forum/go_quote.gif

Thanks guys! LOL and I love jam and all things Raspberry! Now i'm excited to try the scrub /emoticons/[email protected] 2x" width="20" height="20" /> I got a macaron in Peach originally (I didn't expect to like it, but I was wrong!!), so i'm looking forward to trying this one in Vanilla.. when it thaws (it arrived a little frozen lol). I've never tried anything from Sprout. Fun!

Let me know how the Sprout stuff is! Which items are they? - I can't tell in the picture. 

 

[OiiO]

Got my bag of extra goodies today, and I must say I'm very happy with it.

POPSUGAR may consider themselves forgiven /emoticons/[email protected] 2x" width="20" height="20" />

 

[Shauna999]

You got an amazing box of goodies- PS customer service is awesome!!

 

[Dakota750]

Got my extra goodies too!

 

[Dayo Steph]

Originally Posted by Dakota750 /img/forum/go_quote.gif

Got my extra goodies too!

What are those little colorful vials?

 

[OiiO]

Originally Posted by Dayo Steph /img/forum/go_quote.gif


What are those little colorful vials?

I think those are spices from a previous box.

 

[Bizgirlva]

Originally Posted by OiiO /img/forum/go_quote.gif

I think those are spices from a previous box.

Yep, November.  I gave them to my Dad as part of his xMas gift.  I wished I could've tried them out as well. Enjoy!

 

[Dakota750]

Originally Posted by Ann Tucci /img/forum/go_quote.gif

Yep, November.  I gave them to my Dad as part of his xMas gift.  I wished I could've tried them out as well. Enjoy!

Yes, they're the spices.  I removed them from the outer packaging already since I used one of them last night on rice pudding /emoticons/[email protected] 2x" width="20" height="20" />