- Joined
- Nov 6, 2012
- Messages
- 101
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- 1
Wow, you got fast shipping.Originally Posted by lisak0417 /img/forum/go_quote.gif
I emailed them about my replacement wrap being the exact same size as the one they had already sent me, and got my replacement for my replacement wrap in the mail today. It is definitely bigger and longer, and it fits me so much better than the first wrap did! I'm really glad that they rectified the issue for me. I hope you ladies get your wrap in the right size, too!
I still haven't gotten my "extra goodies" box, because the wrap didn't fit me and they don't make a petite version of it, nor did they have access to petite sizes from HP I guess. I've pretty much given up on them. A friend of mine had the same issue and e-mailed them later than me and already received hers. Plus it seems like most everyone on here has gotten their replacements/goodies. Oh well. I'm not going to complain about not getting something extra for free (to them at least), but it is kind of annoying. I was debating resubbing if April was good, because I picked up hours and can afford it, but.... Their customer service seems really great for some and cut-and-paste for others. This is definitely a notch in the negative column for me.