POPSUGAR Luxury Edition for Him

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Interestingly enough, the

luggage scale
is one of the items that my brother will find totally useful. I'd agree that it's not exactly luxurious, but I think it's up there in the sense that it's an item that he wouldn't necessarily buy for himself. I think everything in the box fits that category, so I think we were ideal customers for the box I stole the

giant ice cube molds
for myself and replaced it with something else.

I'm sorry to hear some people are having issues with missing items and things not being delivered by the time they said. Did they really guarantee Christmas delivery? That just seems like they're setting themselves up for a backlash.

 
So popsugar contacted me back and they never shipped out my box. They apologized and said that they would refund me OR send me a replacement. Gee thanks- I took the refund because a replacement box wont do me any good since its an Xmas gift. In my opinion, they should do more for me than just offer me a refund. Given that its 2 days before Christmas and I have to work tomorrow & then Christmas Eve at my parents- I'm going to spend my lunch break fighting the crowds to try to find a great gift for my bro in law. Ugh... I hate popsugar at this moment, I'm always an advocate of their CS but as a business owner- this is completely unacceptable behavior. I don't think they should send me a free replacement box but I do think that they should offer me some sort of future discount or a regular January box comped for my inconvenience. Sorry ladies for the rant- I'm just so annoyed at this moment- thanks for listening.
What made u contact them? My box said expected del date for 20th but that disappeared on Wednesday. Now it shows as just initiated. Idk if it has even shipped. I'm so confused. :/ I don't know if I should just wait or contact them. It wasn't his Christmas present so I'm not worried about that. But they did say it would've been here by tomorrow !!
 
I don't think mine will be here tomorrow, and I'm pretty frustrated. My hubby would love several things in it if I rewrap them and say that I got them for him, but he will be quite frustrated if he knows I bought a mystery box for him. He likes knowing I thought of him and picked things out, so I'm feeling bad that I tried to cheat and order a surprise and it looks like I'm going to get caught. He truly tells me that all he wants for Christmas is a happy wife... I just don't know what I will do with the contents of the box if I don't have it to give to him from Santa. I kind of wish I could trade the whole box for a women's box if it doesn't come tomorrow... Or maybe ask for a refund? I have other presents, so I'm fine there... There is just no way to sneak this stuff into his life after Tuesday.

 
What made u contact them? My box said expected del date for 20th but that disappeared on Wednesday. Now it shows as just initiated. Idk if it has even shipped. I'm so confused. :/ I don't know if I should just wait or contact them. It wasn't his Christmas present so I'm not worried about that. But they did say it would've been here by tomorrow !!
I contacted them because my shipment just said it was initiated and never showed any tracking. After contacting them, they confirmed it was never shipped. I really hopes yours comes tomorrow but u may want to have a back up gift in place. I have no trust in pop sugar at this point & I'm completely disappointed in the way they operate. On a positive note- Happy holidays to u and your family!!
 
I contacted them because my shipment just said it was initiated and never showed any tracking. After contacting them, they confirmed it was never shipped. I really hopes yours comes tomorrow but u may want to have a back up gift in place. I have no trust in pop sugar at this point & I'm completely disappointed in the way they operate. On a positive note- Happy holidays to u and your family!!
Thank you! Happy holidays to you as well :) I did email them so let's see what happens. It's odd the tracking info still says Initiated. I mean I just don't know anymore. I keep going back and forth to whether I enjoy these boxes and the 'luxury' it claims keeps confusing me. I do still think that the boxes need to be catered to a bigger audience. It is a business after all and their goal is to make $$?!?!
 
Well they updated my estimated delivery date to Dec.26th. And since it was sent home delivery rather then ground it is actually sitting at the FedEx facility about 10 miles from my house until Wed. rather then it being delivered.. AGGRIVATING!!! But I called FedEx and explained the situation and the man I spoke with was amazing. He actually called the FedEx location and put a hold on the package (lol not like it was going anywhere anyway) but that enables me to pick it up before 4pm today. YAY!!! So he will have his gift for Christmas after all.. But I am very unhappy with how shipping was handled with popsugar and not exactly thrilled about having to go to wait at FedEx to pick up a box that was guarenteed Christmas delivery. They said its the busiest day of the year for pickups. Just wanted to share though because someone may be in the same situation as me and be able to go pick up the package themself. Well happy and healthy holidays to everyone!

 
Went out first thing this morning to get alternate gifts. I cannot spend another $100 each but got a little something that goes with the items in this box. Thankfully, my boys will be here for a few days after Christmas. But it won't be the same :-(

Merry Christmas everyone!

 
Well they updated my estimated delivery date to Dec.26th. And since it was sent home delivery rather then ground it is actually sitting at the FedEx facility about 10 miles from my house until Wed. rather then it being delivered.. AGGRIVATING!!! But I called FedEx and explained the situation and the man I spoke with was amazing. He actually called the FedEx location and put a hold on the package (lol not like it was going anywhere anyway) but that enables me to pick it up before 4pm today. YAY!!! So he will have his gift for Christmas after all.. But I am very unhappy with how shipping was handled with popsugar and not exactly thrilled about having to go to wait at FedEx to pick up a box that was guarenteed Christmas delivery. They said its the busiest day of the year for pickups. Just wanted to share though because someone may be in the same situation as me and be able to go pick up the package themself. Well happy and healthy holidays to everyone!
I'm so glad that you were able to get your gift for your hubby. Have a wonderful holiday together :D /emoticons/[email protected] 2x" width="20" height="20" />
 
Does anyone know the details on how to get a refund.

I told them that I wanted a full refund and a paid shipping return when the box finally arrives (which won't be today).

The person who emailed me told me that the box is non-refundable. Instead, they said that they will comp a January box to me. I don't want that because the box wasn't for me! It was for a guy!!!

Seriously?! I was promised something by today. I went out yesterday to spend more money on this person's gift since the box won't arrive as promised. I have no more need for this box.

 
I got a refund because they never sent out my box. If I were you, I would put a note on my door telling FedEx to return to sender & then I would contact my credit card company. The item was guaranteed by Christmas & they didn't hold up on their end. From a legal stance- the contract is now null & void. They were guaranteed by christmas, right?? Popsugar is really not handling this situation like a professional business- a complete letdown in their CS!!

 
I have the worlds greatest Fed Ex guy! He delivered the box even though Popsugar didn't pay for delivery today. No more worries! But no more buying men's boxes for me, either. This was too nerve wracking thinking it wouldn't be here on time and then I would have to explain it away. Thank you Fed Ex! But still, boo to Popsugar for not shipping in a timely enough fashion that we wouldn't need to worry, when it was ordered a month ago.

 
Originally Posted by CAPSLOCK /img/forum/go_quote.gif
I have the worlds greatest Fed Ex guy! He delivered the box even though Popsugar didn't pay for delivery today. No more worries! But no more buying men's boxes for me, either. This was too nerve wracking thinking it wouldn't be here on time and then I would have to explain it away. Thank you Fed Ex! But still, boo to Popsugar for not shipping in a timely enough fashion that we wouldn't need to worry, when it was ordered a month ago.
SO happy it worked out for you!

 
I also need to vent about this (at least) one more time... who the hell had the bright idea to make 

silicone ice cube trays
I decided to try and use them tonight - and do you know how big of a pain in the a** it was to move these things from the sink to the freezer?!?

They were floppy! 

Since when are

ice cube trays and luggage scales
luxury items ANYWAY? These are the IT item for men who want pure luxury! Simply look no further than your freezer!

 
Yeah, I don't know about luxury as far as the

scales and ice cube trays,
but both those items are useful for my family, so I appreciated them.

 
I liked the

ice cube trays (i took them out and kept them for myself since they said they can be used to freeze soup or sauces which is helpful to me)
but it was in no way luxury. It is something i would maybe see in a home themed box of some sorts, maybe something from BB.

As for the

scale
i am not sure what to think of that!!!

My bf liked everything else.

 
I kind of found that it was an odd assortment in this box.  I enjoyed it, mostly, though I could have done without the 

cuff links and green shoelaces.  How odd!  These are things my husband will never in a million years use.  At least he can use the luggage scale, since he travels a lot for work.  I love the wallet it came with, but he's so picky about his wallets that he let me have that too.  And the razors also went to me; he only uses electric, but at least I know I will definitely use these.  Did any of you check out the video on the main page of the Dollar Shave Club website?  It had my hubby cracking up so hard that he had to share it on facebook!

 
 
Originally Posted by SiriusDreamer /img/forum/go_quote.gif

I kind of found that it was an odd assortment in this box.  I enjoyed it, mostly, though I could have done without the 


cuff links and green shoelaces.  How odd!  These are things my husband will never in a million years use.  At least he can use the luggage scale, since he travels a lot for work.  I love the wallet it came with, but he's so picky about his wallets that he let me have that too.  And the razors also went to me; he only uses electric, but at least I know I will definitely use these.  Did any of you check out the video on the main page of the Dollar Shave Club website?  It had my hubby cracking up so hard that he had to share it on facebook!

 

Mine got orange of the first items you mentioned. So not my bf!!!
 
Originally Posted by Sheeeeeelby /img/forum/go_quote.gif

Has anyone received an email back from PS concerning their missing items?!
I haven't even gotten an email regarding a box that I have yet to receive.  Seriously so over Pop Sugar!!

 

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